Easyshare V6.2 not working with Vista Home Premium

Posted: 04-20-2007, 12:02 PM
Since upgrading to Vista a month ago I have been unable to get Kodak
Easyshare software to work. I have un-installed and cleaned up and
re-installed many times - following all the directions given by Kodak support
but nothing changes - it still doesn't work. When I run it - it starts up
fine but only runs for about 30- 40 seconds before Vista says there has been
an application error. (Vista error/event log entry included below)
If anyone has any ideas about fixing this I would be glad to here them.
(From the event/error log >>>>
Log Name: Application
Source: Application Error
Date: 19/04/2007 06:15:03
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: NewDellPC
Description:
Faulting application EasyShare.exe, version 6.21.25.62, time stamp
0x45dac910, faulting module SHELL32.dll, version 6.0.6000.16386, time
stamp 0x4549bdb4, exception code 0xc00000fd, fault offset 0x0008999e,
process id 0x930, application start time 0x01c78241a38fbcd9.
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Responses to "Easyshare V6.2 not working with Vista Home Premium"

Aliro
Guest
Posts: n/a
 
RE: Easyshare V6.2 not working with Vista Home Premium
Posted: 04-21-2007, 08:40 AM
Ok, so I managed to solve the problem myself - however for anyone interested
here is the answer:
I unistalled Easyshare through the Control Panel.
I ran the Kodak Clear utility (from:www.kodak.com/go/clear)
I deleted the Kodak directory from Program Files.
I did a search for "Easyshare" on the C drive - and deleted any directories
and files found (I think there was 1 directory somewhere in Program Data)
I then went into Regedit and took a backup(export) of the Kodak entry.
I then deleted the Kodak entry and re-booted.
I then took my old Easyshare v5.0 cd (which came with my camera a couple of
years ago) and installed Easyshare V5.0.
Previous attempts to install from the old cd had failed - but this time it
worked.
Having checked it was working ok, and added a few photos to the gallery I
then got the latest version of Easyshare (V6.2) (from
www.kodak.com/go/easysharesw)
and installed that. After installing and re-booting - I got the usual
"Windows has blocked some Statup programs" - so I feared it wasn't going to
work. (Why does it have to install itself with a "Run as Administartor" tag
??) - but this time it did work ok - and appears to be working happily.
The key bit in my solution - was deleting the Registry entries - I would
never normally do this - and I had hoped that the "Clear" utility from Kodak
would do this itself - but it doesn't. But having spent so much time
attempting to get this software working - I was quite prepared to try
anything. From many other problems installing (or re-installing) software on
Vista I already knew that having previous versions would cause endless
problems. (I had a similar thing with AVG, Nero and a few other things.)

"Aliro" wrote:
> Since upgrading to Vista a month ago I have been unable to get Kodak
> Easyshare software to work. I have un-installed and cleaned up and
> re-installed many times - following all the directions given by Kodak support
> but nothing changes - it still doesn't work. When I run it - it starts up
> fine but only runs for about 30- 40 seconds before Vista says there has been
> an application error. (Vista error/event log entry included below)
> If anyone has any ideas about fixing this I would be glad to here them.
> (From the event/error log >>>>
> Log Name: Application
> Source: Application Error
> Date: 19/04/2007 06:15:03
> Event ID: 1000
> Task Category: (100)
> Level: Error
> Keywords: Classic
> User: N/A
> Computer: NewDellPC
> Description:
> Faulting application EasyShare.exe, version 6.21.25.62, time stamp
> 0x45dac910, faulting module SHELL32.dll, version 6.0.6000.16386, time
> stamp 0x4549bdb4, exception code 0xc00000fd, fault offset 0x0008999e,
> process id 0x930, application start time 0x01c78241a38fbcd9.
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Rock
Guest
Posts: n/a
 
Re: Easyshare V6.2 not working with Vista Home Premium
Posted: 04-21-2007, 10:05 AM
Thanks for posting your solution. What if you remove the "Run as
Administrator"? Will it still work? I would be asking several questions.
First why does it have to run as Administrator? There is no need for that.
Second, why does it have to run at startup?

"Aliro" <Aliro@discussions.microsoft.com> wrote
> Ok, so I managed to solve the problem myself - however for anyone
> interested
> here is the answer:
> I unistalled Easyshare through the Control Panel.
> I ran the Kodak Clear utility (from:www.kodak.com/go/clear)
> I deleted the Kodak directory from Program Files.
> I did a search for "Easyshare" on the C drive - and deleted any
> directories
> and files found (I think there was 1 directory somewhere in Program Data)
> I then went into Regedit and took a backup(export) of the Kodak entry.
> I then deleted the Kodak entry and re-booted.
> I then took my old Easyshare v5.0 cd (which came with my camera a couple
> of
> years ago) and installed Easyshare V5.0.
> Previous attempts to install from the old cd had failed - but this time it
> worked.
> Having checked it was working ok, and added a few photos to the gallery I
> then got the latest version of Easyshare (V6.2) (from
> www.kodak.com/go/easysharesw)
> and installed that. After installing and re-booting - I got the usual
> "Windows has blocked some Statup programs" - so I feared it wasn't going
> to
> work. (Why does it have to install itself with a "Run as Administartor"
> tag
> ??) - but this time it did work ok - and appears to be working happily.
> The key bit in my solution - was deleting the Registry entries - I would
> never normally do this - and I had hoped that the "Clear" utility from
> Kodak
> would do this itself - but it doesn't. But having spent so much time
> attempting to get this software working - I was quite prepared to try
> anything. From many other problems installing (or re-installing) software
> on
> Vista I already knew that having previous versions would cause endless
> problems. (I had a similar thing with AVG, Nero and a few other things.)
>
> "Aliro" wrote:
>
>> Since upgrading to Vista a month ago I have been unable to get Kodak
>> Easyshare software to work. I have un-installed and cleaned up and
>> re-installed many times - following all the directions given by Kodak
>> support
>> but nothing changes - it still doesn't work. When I run it - it starts up
>> fine but only runs for about 30- 40 seconds before Vista says there has
>> been
>> an application error. (Vista error/event log entry included below)
>> If anyone has any ideas about fixing this I would be glad to here them.
>> (From the event/error log >>>>
>> Log Name: Application
>> Source: Application Error
>> Date: 19/04/2007 06:15:03
>> Event ID: 1000
>> Task Category: (100)
>> Level: Error
>> Keywords: Classic
>> User: N/A
>> Computer: NewDellPC
>> Description:
>> Faulting application EasyShare.exe, version 6.21.25.62, time stamp
>> 0x45dac910, faulting module SHELL32.dll, version 6.0.6000.16386, time
>> stamp 0x4549bdb4, exception code 0xc00000fd, fault offset 0x0008999e,
>> process id 0x930, application start time 0x01c78241a38fbcd9.
--
Rock [MS-MVP User/Shell]

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Aliro
Guest
Posts: n/a
 
Re: Easyshare V6.2 not working with Vista Home Premium
Posted: 04-21-2007, 11:50 AM
I can un-check the "Run as Admin" box in the Compatibity tab - but it still
appears to have the "Run as Administrator" property. Yes it runs - but I
don't know if that is as Admin or not. I haven't really got to grips yet with
all this Vista UAC stuff. I have never done anything in the way of setting up
User accounts - so I assume I have a default one which is Administrator. As
for why it needs to be in Starup - I don't think it does - but from what I
remember of older versions - it used to have a separate "Kodak Software
Updater" program which would check for new versions of the software - and
that was the only bit that went in Startup. It looks to me like the software
checker is now all bundled inside the Easyshare program. I have asked Kodak
support for any info or prospective future solutions regarding why it should
be "Run as Admin".
The key part in my solution - was the Regedit, deleting the old entries - as
I had tried everything else - without that bit many times without success.

"Rock" wrote:
> Thanks for posting your solution. What if you remove the "Run as
> Administrator"? Will it still work? I would be asking several questions.
> First why does it have to run as Administrator? There is no need for that.
> Second, why does it have to run at startup?
>
> "Aliro" <Aliro@discussions.microsoft.com> wrote
> > Ok, so I managed to solve the problem myself - however for anyone
> > interested
> > here is the answer:
> > I unistalled Easyshare through the Control Panel.
> > I ran the Kodak Clear utility (from:www.kodak.com/go/clear)
> > I deleted the Kodak directory from Program Files.
> > I did a search for "Easyshare" on the C drive - and deleted any
> > directories
> > and files found (I think there was 1 directory somewhere in Program Data)
> > I then went into Regedit and took a backup(export) of the Kodak entry.
> > I then deleted the Kodak entry and re-booted.
> > I then took my old Easyshare v5.0 cd (which came with my camera a couple
> > of
> > years ago) and installed Easyshare V5.0.
> > Previous attempts to install from the old cd had failed - but this time it
> > worked.
> > Having checked it was working ok, and added a few photos to the gallery I
> > then got the latest version of Easyshare (V6.2) (from
> > www.kodak.com/go/easysharesw)
> > and installed that. After installing and re-booting - I got the usual
> > "Windows has blocked some Statup programs" - so I feared it wasn't going
> > to
> > work. (Why does it have to install itself with a "Run as Administartor"
> > tag
> > ??) - but this time it did work ok - and appears to be working happily.
> > The key bit in my solution - was deleting the Registry entries - I would
> > never normally do this - and I had hoped that the "Clear" utility from
> > Kodak
> > would do this itself - but it doesn't. But having spent so much time
> > attempting to get this software working - I was quite prepared to try
> > anything. From many other problems installing (or re-installing) software
> > on
> > Vista I already knew that having previous versions would cause endless
> > problems. (I had a similar thing with AVG, Nero and a few other things.)
> >
> > "Aliro" wrote:
> >
> >> Since upgrading to Vista a month ago I have been unable to get Kodak
> >> Easyshare software to work. I have un-installed and cleaned up and
> >> re-installed many times - following all the directions given by Kodak
> >> support
> >> but nothing changes - it still doesn't work. When I run it - it starts up
> >> fine but only runs for about 30- 40 seconds before Vista says there has
> >> been
> >> an application error. (Vista error/event log entry included below)
> >> If anyone has any ideas about fixing this I would be glad to here them.
> >> (From the event/error log >>>>
> >> Log Name: Application
> >> Source: Application Error
> >> Date: 19/04/2007 06:15:03
> >> Event ID: 1000
> >> Task Category: (100)
> >> Level: Error
> >> Keywords: Classic
> >> User: N/A
> >> Computer: NewDellPC
> >> Description:
> >> Faulting application EasyShare.exe, version 6.21.25.62, time stamp
> >> 0x45dac910, faulting module SHELL32.dll, version 6.0.6000.16386, time
> >> stamp 0x4549bdb4, exception code 0xc00000fd, fault offset 0x0008999e,
> >> process id 0x930, application start time 0x01c78241a38fbcd9.
>
> --
> Rock [MS-MVP User/Shell]
>
>
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Rock
Guest
Posts: n/a
 
Re: Easyshare V6.2 not working with Vista Home Premium
Posted: 04-21-2007, 10:08 PM
"Aliro" <Aliro@discussions.microsoft.com> wrote
>I can un-check the "Run as Admin" box in the Compatibity tab - but it still
> appears to have the "Run as Administrator" property. Yes it runs - but I
> don't know if that is as Admin or not. I haven't really got to grips yet
> with
> all this Vista UAC stuff. I have never done anything in the way of setting
> up
> User accounts - so I assume I have a default one which is Administrator.
> As
> for why it needs to be in Starup - I don't think it does - but from what I
> remember of older versions - it used to have a separate "Kodak Software
> Updater" program which would check for new versions of the software - and
> that was the only bit that went in Startup. It looks to me like the
> software
> checker is now all bundled inside the Easyshare program. I have asked
> Kodak
> support for any info or prospective future solutions regarding why it
> should
> be "Run as Admin".
> The key part in my solution - was the Regedit, deleting the old entries -
> as
> I had tried everything else - without that bit many times without success.
> "Rock" wrote:
>
>> Thanks for posting your solution. What if you remove the "Run as
>> Administrator"? Will it still work? I would be asking several
>> questions.
>> First why does it have to run as Administrator? There is no need for
>> that.
>> Second, why does it have to run at startup?
>>
>> "Aliro" <Aliro@discussions.microsoft.com> wrote
>> > Ok, so I managed to solve the problem myself - however for anyone
>> > interested
>> > here is the answer:
>> > I unistalled Easyshare through the Control Panel.
>> > I ran the Kodak Clear utility (from:www.kodak.com/go/clear)
>> > I deleted the Kodak directory from Program Files.
>> > I did a search for "Easyshare" on the C drive - and deleted any
>> > directories
>> > and files found (I think there was 1 directory somewhere in Program
>> > Data)
>> > I then went into Regedit and took a backup(export) of the Kodak entry.
>> > I then deleted the Kodak entry and re-booted.
>> > I then took my old Easyshare v5.0 cd (which came with my camera a
>> > couple
>> > of
>> > years ago) and installed Easyshare V5.0.
>> > Previous attempts to install from the old cd had failed - but this time
>> > it
>> > worked.
>> > Having checked it was working ok, and added a few photos to the gallery
>> > I
>> > then got the latest version of Easyshare (V6.2) (from
>> > www.kodak.com/go/easysharesw)
>> > and installed that. After installing and re-booting - I got the usual
>> > "Windows has blocked some Statup programs" - so I feared it wasn't
>> > going
>> > to
>> > work. (Why does it have to install itself with a "Run as Administartor"
>> > tag
>> > ??) - but this time it did work ok - and appears to be working happily.
>> > The key bit in my solution - was deleting the Registry entries - I
>> > would
>> > never normally do this - and I had hoped that the "Clear" utility from
>> > Kodak
>> > would do this itself - but it doesn't. But having spent so much time
>> > attempting to get this software working - I was quite prepared to try
>> > anything. From many other problems installing (or re-installing)
>> > software
>> > on
>> > Vista I already knew that having previous versions would cause endless
>> > problems. (I had a similar thing with AVG, Nero and a few other
>> > things.)
>> >
>> > "Aliro" wrote:
>> >
>> >> Since upgrading to Vista a month ago I have been unable to get Kodak
>> >> Easyshare software to work. I have un-installed and cleaned up and
>> >> re-installed many times - following all the directions given by Kodak
>> >> support
>> >> but nothing changes - it still doesn't work. When I run it - it starts
>> >> up
>> >> fine but only runs for about 30- 40 seconds before Vista says there
>> >> has
>> >> been
>> >> an application error. (Vista error/event log entry included below)
>> >> If anyone has any ideas about fixing this I would be glad to here
>> >> them.
>> >> (From the event/error log >>>>
>> >> Log Name: Application
>> >> Source: Application Error
>> >> Date: 19/04/2007 06:15:03
>> >> Event ID: 1000
>> >> Task Category: (100)
>> >> Level: Error
>> >> Keywords: Classic
>> >> User: N/A
>> >> Computer: NewDellPC
>> >> Description:
>> >> Faulting application EasyShare.exe, version 6.21.25.62, time stamp
>> >> 0x45dac910, faulting module SHELL32.dll, version 6.0.6000.16386, time
>> >> stamp 0x4549bdb4, exception code 0xc00000fd, fault offset 0x0008999e,
>> >> process id 0x930, application start time 0x01c78241a38fbcd9.

Yep, some software has this auto updater feature which they set up to run at
system startup. I remove all these. There is no point to it checking at
each boot, and it slows things down.. I do a manual check on occasion. I
recommend you go disable all these unnecessary programs from running at
startup. I would be especially leery of anything that was asking for admin
privileges to do something as simple as look for an update.

--
Rock [MS-MVP User/Shell]

Reply With Quote
Aliro
Guest
Posts: n/a
 
Re: Easyshare V6.2 not working with Vista Home Premium
Posted: 04-23-2007, 09:00 AM
Further info re: Removing "Run as Admin". Having un-checked the"Run as
Admin", the next time I re-booted there was no longer any "Blocked" programs
in Startup and the "Security shield" has disappeared from the Easyshare
shortcut icon, but it still works. So the Run-as-Admin wasn't needed -
probably put there by Kodak from a misunderstanding of when a program needs
Admin privilege.

"Rock" wrote:
> "Aliro" <Aliro@discussions.microsoft.com> wrote
> >I can un-check the "Run as Admin" box in the Compatibity tab - but it still
> > appears to have the "Run as Administrator" property. Yes it runs - but I
> > don't know if that is as Admin or not. I haven't really got to grips yet
> > with
> > all this Vista UAC stuff. I have never done anything in the way of setting
> > up
> > User accounts - so I assume I have a default one which is Administrator.
> > As
> > for why it needs to be in Starup - I don't think it does - but from what I
> > remember of older versions - it used to have a separate "Kodak Software
> > Updater" program which would check for new versions of the software - and
> > that was the only bit that went in Startup. It looks to me like the
> > software
> > checker is now all bundled inside the Easyshare program. I have asked
> > Kodak
> > support for any info or prospective future solutions regarding why it
> > should
> > be "Run as Admin".
> > The key part in my solution - was the Regedit, deleting the old entries -
> > as
> > I had tried everything else - without that bit many times without success.
>
> > "Rock" wrote:
> >
> >> Thanks for posting your solution. What if you remove the "Run as
> >> Administrator"? Will it still work? I would be asking several
> >> questions.
> >> First why does it have to run as Administrator? There is no need for
> >> that.
> >> Second, why does it have to run at startup?
> >>
> >> "Aliro" <Aliro@discussions.microsoft.com> wrote
> >> > Ok, so I managed to solve the problem myself - however for anyone
> >> > interested
> >> > here is the answer:
> >> > I unistalled Easyshare through the Control Panel.
> >> > I ran the Kodak Clear utility (from:www.kodak.com/go/clear)
> >> > I deleted the Kodak directory from Program Files.
> >> > I did a search for "Easyshare" on the C drive - and deleted any
> >> > directories
> >> > and files found (I think there was 1 directory somewhere in Program
> >> > Data)
> >> > I then went into Regedit and took a backup(export) of the Kodak entry.
> >> > I then deleted the Kodak entry and re-booted.
> >> > I then took my old Easyshare v5.0 cd (which came with my camera a
> >> > couple
> >> > of
> >> > years ago) and installed Easyshare V5.0.
> >> > Previous attempts to install from the old cd had failed - but this time
> >> > it
> >> > worked.
> >> > Having checked it was working ok, and added a few photos to the gallery
> >> > I
> >> > then got the latest version of Easyshare (V6.2) (from
> >> > www.kodak.com/go/easysharesw)
> >> > and installed that. After installing and re-booting - I got the usual
> >> > "Windows has blocked some Statup programs" - so I feared it wasn't
> >> > going
> >> > to
> >> > work. (Why does it have to install itself with a "Run as Administartor"
> >> > tag
> >> > ??) - but this time it did work ok - and appears to be working happily.
> >> > The key bit in my solution - was deleting the Registry entries - I
> >> > would
> >> > never normally do this - and I had hoped that the "Clear" utility from
> >> > Kodak
> >> > would do this itself - but it doesn't. But having spent so much time
> >> > attempting to get this software working - I was quite prepared to try
> >> > anything. From many other problems installing (or re-installing)
> >> > software
> >> > on
> >> > Vista I already knew that having previous versions would cause endless
> >> > problems. (I had a similar thing with AVG, Nero and a few other
> >> > things.)
> >> >
> >> > "Aliro" wrote:
> >> >
> >> >> Since upgrading to Vista a month ago I have been unable to get Kodak
> >> >> Easyshare software to work. I have un-installed and cleaned up and
> >> >> re-installed many times - following all the directions given by Kodak
> >> >> support
> >> >> but nothing changes - it still doesn't work. When I run it - it starts
> >> >> up
> >> >> fine but only runs for about 30- 40 seconds before Vista says there
> >> >> has
> >> >> been
> >> >> an application error. (Vista error/event log entry included below)
> >> >> If anyone has any ideas about fixing this I would be glad to here
> >> >> them.
> >> >> (From the event/error log >>>>
> >> >> Log Name: Application
> >> >> Source: Application Error
> >> >> Date: 19/04/2007 06:15:03
> >> >> Event ID: 1000
> >> >> Task Category: (100)
> >> >> Level: Error
> >> >> Keywords: Classic
> >> >> User: N/A
> >> >> Computer: NewDellPC
> >> >> Description:
> >> >> Faulting application EasyShare.exe, version 6.21.25.62, time stamp
> >> >> 0x45dac910, faulting module SHELL32.dll, version 6.0.6000.16386, time
> >> >> stamp 0x4549bdb4, exception code 0xc00000fd, fault offset 0x0008999e,
> >> >> process id 0x930, application start time 0x01c78241a38fbcd9.
>
>
> Yep, some software has this auto updater feature which they set up to run at
> system startup. I remove all these. There is no point to it checking at
> each boot, and it slows things down.. I do a manual check on occasion. I
> recommend you go disable all these unnecessary programs from running at
> startup. I would be especially leery of anything that was asking for admin
> privileges to do something as simple as look for an update.
>
> --
> Rock [MS-MVP User/Shell]
>
>
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