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Error message and desktop will not display

Posted: 01-21-2009, 12:37 AM
Jamie
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Hi,

I was chatting on Windows Live Messenger and it kept disconnecting me. I
shut down my computer and when it was turned back on my desktop now has a
black screen and whenever I go to use windows explorer I get an error message
saying:

Location is not available

C:\Windows\System32\config\systemprofile\Desktop is not accessible.

Access is denied

I performed a complete scan using AVG 8.0 and I got this back

"C:\Windows\System32\Drivers\adqgwo89.SYS";"Hi dden driver";"Object is hidden"

I have tried searching on Google however there is nothing on the internet
about this :-(

Please if someone knows anything about this it would be much appreciated.

Many thanks, Jamie
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Responses to "Error message and desktop will not display"

Martin Connolly
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Re: Error message and desktop will not display
Posted: 01-21-2009, 08:11 AM
The name is probably randon, so searching for it won't find anything
related.

It's likely to be a virus running as a non-PNP device driver. Go to Control
Panel, System, Hardware, Device Manager.

In the View Menu, select 'show hidden devices', then expand the non-Plug and
Play drivers section.

See if you can find it listed here. If, so, right click it and select
'uninstall', then reboot.


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Martin Connolly
Guest
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Re: Error message and desktop will not display
Posted: 01-21-2009, 08:11 AM
The name is probably randon, so searching for it won't find anything
related.

It's likely to be a virus running as a non-PNP device driver. Go to Control
Panel, System, Hardware, Device Manager.

In the View Menu, select 'show hidden devices', then expand the non-Plug and
Play drivers section.

See if you can find it listed here. If, so, right click it and select
'uninstall', then reboot.


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