"Error with device driver" message

Posted: 10-19-2003, 03:55 PM

Brendan

Guest
Posts: n/a

I have a Nvidia FX series graphics card. About once a
day, my computer will just reboot itself, uninitiated.
Once it gets back to the desktop a msg says that my
computer has recovered from a serious error. The two
files are:

C:\WINDOWS\Minidump\Mini101803-01.dmp
C:\DOCUME~1\BRENDA~1\LOCALS~1\Temp\WERA.tmp.dir00
\sysdata.xml

XP says its a problem with one of the device drivers but
it doesn't know which one. The computer manufacturer
(ibuypower.com) tech rep says that he's encountered
similar problems with other customers regarding Nvidia FX
series graphics cards and Windows XP. He told me to
contact nvidia and microsoft. Well, nvidia doesn't have
customer support for the end user so they won't help
out. Question: What do I do? Thanks.

Responses to ""Error with device driver" message"

Aaron C. Smith \(Microsoft\)

Guest
Posts: n/a

"Error with device driver" message

Posted: 10-19-2003, 08:31 PM

Brendan,
Go to Windows Update and scan for updates.... there
should be an update for your card under the driver
updates section. If there is not please send me your
dxdiag.txt (if you need to know how to do this please
send me e-mail). Also if you could send me an e-mail
with all of the files that are in your
C:\WINDOWS\Minidump\ directory that would be great! In
addtion if your GeForceFX has a fan you should check and
make sure that it is still spinning.

Thanks in advance,
Aaron C. Smith
aaronsm@microsoft.com
Microsoft Video Driver Online Crash Analysis Team Lead

* This posting is provided "AS IS" with no warranties,
and confers no rights.

>-----Original Message-----
>I have a Nvidia FX series graphics card. About once a
>day, my computer will just reboot itself, uninitiated.
>Once it gets back to the desktop a msg says that my
>computer has recovered from a serious error. The two
>files are:
>
>C:\WINDOWS\Minidump\Mini101803-01.dmp
>C:\DOCUME~1\BRENDA~1\LOCALS~1\Temp\WERA.tmp.dir 00
>\sysdata.xml
>
>XP says its a problem with one of the device drivers but
>it doesn't know which one. The computer manufacturer
>(ibuypower.com) tech rep says that he's encountered
>similar problems with other customers regarding Nvidia

>series graphics cards and Windows XP. He told me to
>contact nvidia and microsoft. Well, nvidia doesn't have
>customer support for the end user so they won't help
>out. Question: What do I do? Thanks.
>.
>

LinkBack

Thread Tools

Display Modes

« Previous Thread | Next Thread »

Thread Tools
Show Printable Version Email this Page
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode

Posting Rules
You may not post new threads You may post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Trackbacks are On Pingbacks are On Refbacks are On

Forum Jump

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
after install, vista con't startup "device or hardware error"	viper	Windows Vista File Management	1	06-27-2006 03:04 AM
"device driver" shutdowns/freezes cannot find the driver	mike	Windows XP Device Drivers	0	10-08-2003 06:16 AM
"Device Installer Error" message.	Frank	Windows XP Device Drivers	0	08-03-2003 01:38 PM
Nascar 2003 recieving "2:Error Detected on Netwok Device"	Charlie \(aka TUNA\)	Windows XP Games	3	08-01-2003 10:44 AM
Error message "APP_BK_038 connection timed out Error 10060"	Ann	Windows XP Messenger	0	07-17-2003 01:05 AM