Errors when sending/receiving mail in windows mail

I just bought a new computer and used the easy transfer to upload all of my
files. I was so happy to find that I did not have to re-setup all of my
e-mail accounts in windows mail. Unfortunately, I found out very shortly
that there was a glitch in the program.... If I try to hit the "Send/Receive"
button at the top, it does not even try to do anything and automatically
gives me an error screen without an error message. The exact thing happens
when I hit the down arrow and hit "Send and Receive All". It only works when
I hit "Send All" or "Receive All". I called the computer manufac., they said
it was a microsoft issue, I called microsoft, they said I would have to deal
with the manufac. since it was pre-installed. Am I "up a creek" unless I pay
for tech support? I really dont think that is right.

Please, if there is anyone out there who can help, I would really apprecite
it.