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| Deb; http://support.microsoft.com/?kbid=321305 Or Reboot to Safe Mode, select Administrator, leave password blank. Then go to User Accounts in Control Panel. Select the user and change the password. If you are using Windows XP Pro and have encrypted data, you may permanently lose access to the encrypted data. Here are other options: http://www.wininternals.com/products...very/index.asp http://www.sunbelt-software.com/prod...&affid=wxpnews Another option is to install Windows XP on another partition and take Ownership of your data. You could also perform another installation on the same partition, although this is not a permanent fix and it is recommended to perform a Clean Installation after retrieving your data. After this is resolved, take precautions to not lose the password. -- Jupiter Jones [MVP] An easier way to read newsgroup messages: http://www.microsoft.com/windowsxp/p...oups/setup.asp Please respond to newsgroup only for everyone's benefit. "Deb" <deb.eilers@teamtube.com> wrote in message news:00df01c34fa2$417f1690$a301280a@phx.gbl... Quote:
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