Fatal Error installing HP Printer

Posted: 01-12-2009, 07:34 PM

If anyone can help it would be greatly appreciated. Running Vista Hom
Basic and tryin to install an HO Officejet Pro L7580. Have tried th
installation CD for Vista and the HP online download. Either way i ge
to 94% complete and get a Fatal Error message. The install reverses an
removes the files then restarts the computer. Spent several hours o
phone with HP and got no where. They sent me to Toshiba and they wante
me to do a system restore which I am not inclined to do to simpl
install a printer
At this point i am stuck. I have the printer working on another lapto
running XP with no problem
The installation creates an error log that has this in the detail

Now Launching+X:\hpzwrp01.exe -m dpinstxml_vista -1XXX -
X:\hpwins05.dat-Validate No dat-Validate No =Application did not retur
ERROR_SUCCESS. Returned 0x643 Exit Code=160

Please help!!!

--
bsharp11

Fatal Error installing HP Printer


Responses to "Fatal Error installing HP Printer"

Cari \(MS-MVP\)
Guest
Posts: n/a
 
Re: Fatal Error installing HP Printer
Posted: 01-15-2009, 03:26 AM
A System Restore just takes you back a couple of days to (hopefully) when
the notebook worked corrected. It's a System RECOVERY or System REPAIR that
takes you all the way back to when the hard-drive left their facilities.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"bsharp11" <guest@unknown-email.com> wrote in message
news:2ac9e4133795bea02020e5d560b1ce89@nntp-gateway.com...
>
> If anyone can help it would be greatly appreciated. Running Vista Home
> Basic and tryin to install an HO Officejet Pro L7580. Have tried the
> installation CD for Vista and the HP online download. Either way i get
> to 94% complete and get a Fatal Error message. The install reverses and
> removes the files then restarts the computer. Spent several hours on
> phone with HP and got no where. They sent me to Toshiba and they wanted
> me to do a system restore which I am not inclined to do to simply
> install a printer.
> At this point i am stuck. I have the printer working on another laptop
> running XP with no problem.
> The installation creates an error log that has this in the detail:
>
> Now Launching+X:\hpzwrp01.exe -m dpinstxml_vista -1XXX -f
> X:\hpwins05.dat-Validate No dat-Validate No =Application did not return
> ERROR_SUCCESS. Returned 0x643 Exit Code=1603
>
> Please help!!!!
>
>
> --
> bsharp11
 
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