fatal system error

Uhh, Gerry?
How does she get to the event viewer if she can't even get to the desktop?
Could she try to start up in Safe Mode?
Dave

"Gerry Cornell" <gcjc@btinternet.com> wrote in message
news:%23rttD5U0DHA.1304@TK2MSFTNGP10.phx.gbl...
Robin

What version of XP? Standalone or networked?

I would look in Event Viewer at the logged errors.

1. To open Event Viewer, click Start, click Control Panel, double-click
Administrative Tools, double-click Event Viewer and select System for system
errors or Application for application errors. Look for Error in the Type
column and double click on Error to reveal a Description of the error. This
can be copied by using Clipboard Viewer (see later).

2. Part of the Description of the error will include a link, which you
should double click for further information and you can copy using copy and
paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

3. For some errors you will find "+ Related Knowledge Base Article", which
if double clicked takes you to the Knowledge Base Article containing a
suggested solution.

There always seems to be a step 2 but not always a step 3.

A tip for posting copies of Error Reports (Step 1). Run Event Viewer and
double click on the error you want to copy. In the window which appears is a
button resembling two pages. Double click the button and close Event Viewer.
Now start your message ( email )and do a paste into the body of the message.
This will paste the info from the Event Viewer Error Report complete with
links into the message. Make sure this is the first paste after exiting from
Event Viewer. It can be helpful to place a shortcut to Event Viewer on your
Desktop.

--
~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
gcjc@yesit.co.uk
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.
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~~~~~~~~~~~~~~~~~~~~~~~~

"robin" <robin.grove1@btinternet.com> wrote in message
news:071f01c3d144$8f5d3ee0$a601280a@phx.gbl...

> i receive a blue screen on start up after the xp logo
> saying....the windows logon system process terminated
> unexpectedly with a stasus of 0x00000080
>

How does she get to the event viewer if she can't even get to the desktop?

Good point. I need to think again!

--

~~~~~~

Regards.

Gerry

~~~~~~~~~~~~~~~~~~~~~~~~
FCA
gcjc@yesit.co.uk
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~

"DBF" <huskysoccermom@aol.com> wrote in message news:ehd2a$U0DHA.3220@tk2msftngp13.phx.gbl...

> Uhh, Gerry?
> How does she get to the event viewer if she can't even get to the desktop?
> Could she try to start up in Safe Mode?
> Dave
>
> "Gerry Cornell" <gcjc@btinternet.com> wrote in message
> news:%23rttD5U0DHA.1304@TK2MSFTNGP10.phx.gbl...
> Robin
>
> What version of XP? Standalone or networked?
>
> I would look in Event Viewer at the logged errors.
>
> 1. To open Event Viewer, click Start, click Control Panel, double-click
> Administrative Tools, double-click Event Viewer and select System for system
> errors or Application for application errors. Look for Error in the Type
> column and double click on Error to reveal a Description of the error. This
> can be copied by using Clipboard Viewer (see later).
>
> 2. Part of the Description of the error will include a link, which you
> should double click for further information and you can copy using copy and
> paste.
> http://go.microsoft.com/fw.link/events.asp
> (Please note the hyperlink above is for illustration purposes only)
>
> 3. For some errors you will find "+ Related Knowledge Base Article", which
> if double clicked takes you to the Knowledge Base Article containing a
> suggested solution.
>
> There always seems to be a step 2 but not always a step 3.
>
> A tip for posting copies of Error Reports (Step 1). Run Event Viewer and
> double click on the error you want to copy. In the window which appears is a
> button resembling two pages. Double click the button and close Event Viewer.
> Now start your message ( email )and do a paste into the body of the message.
> This will paste the info from the Event Viewer Error Report complete with
> links into the message. Make sure this is the first paste after exiting from
> Event Viewer. It can be helpful to place a shortcut to Event Viewer on your
> Desktop.
>
> --
> ~~~~~~
>
>
> Hope this helps.
>
> Gerry
> ~~~~~~~~~~~~~~~~~~~~~~~~
> FCA
> gcjc@yesit.co.uk
> Stourport, Worcs, England
> Enquire, plan and execute.
> ~~~~~~~~~~~~~~~~~~~~~~~~
> Please tell the newsgroup how any
> suggested solution worked for you.
> http://dts-l.org/goodpost.htm
> ~~~~~~~~~~~~~~~~~~~~~~~~
>
> "robin" <robin.grove1@btinternet.com> wrote in message
> news:071f01c3d144$8f5d3ee0$a601280a@phx.gbl...

> > i receive a blue screen on start up after the xp logo
> > saying....the windows logon system process terminated
> > unexpectedly with a stasus of 0x00000080
> >

>
>

I removed a hotfix Q811493 [printer prob.] advice was from
a tech help site..anyway..when i turn on my comp. Winxp
logo opens...then Fatal System Error occers.. some of the
safe mode options dont help..1 last known config,..2Start
win normally...how do i use safe mode to reinstall the
fix..and\or get win to start at all???!!Help is surley
appreciated!!

Insert in your Win XP disk and select the repair option on the disk. Hopefully that can solve your problem.

Start, Help & Support, Pick a Task, Keep your computer up to date with Windows Update.

You May Experience Performance Issues After You Install the 811493
(MS03-013) Package on Your Windows XP SP1-Based Computer
http://support.microsoft.com/default...&Product=winxp

MS03-013: Buffer Overrun in Windows Kernel Message Handling Could Lead to
Elevated Privileges
http://support.microsoft.com/default...b;EN-US;811493

Look at the Errors in Event Viewer. The key information is the Event ID and the source!

Look in Event Viewer at the logged errors and post them here and you may get some answers.

1. To open Event Viewer, click Start, click Control Panel, double-click Administrative Tools, double-click Event Viewer and select System for system errors or Application for application errors. Look for Error in the Type column and double click on Error to reveal a Description of the error. This can be copied by using Clipboard Viewer (see later).

2. Part of the Description of the error will include a link, which you should double click for further information and you can copy using copy and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

3. For some errors you will find "+ Related Knowledge Base Article", which if double clicked takes you to the Knowledge Base Article containing a suggested solution.

There always seems to be a step 2 but not always a step 3.

A tip for posting copies of Error Reports (Step 1). Run Event Viewer and double click on the error you want to copy. In the window which appears is a button resembling two pages. Double click the button and close Event Viewer. Now start your message ( email )and do a paste into the body of the message. This will paste the info from the Event Viewer Error Report complete with links into the message. Make sure this is the first paste after exiting from Event Viewer. It can be helpful to place a shortcut to Event Viewer on your Desktop.



~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
gcjc@yesit.co.uk
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.
http://dts-l.org/goodpost.htm
~~~~~~~~~~~~~~~~~~~~~~~~




"jill ray" <anonymous@discussions.microsoft.com> wrote in message news:091101c3d9d6$dba24760$a501280a@phx.gbl...

> I removed a hotfix Q811493 [printer prob.] advice was from
> a tech help site..anyway..when i turn on my comp. Winxp
> logo opens...then Fatal System Error occers.. some of the
> safe mode options dont help..1 last known config,..2Start
> win normally...how do i use safe mode to reinstall the
> fix..and\or get win to start at all???!!Help is surley
> appreciated!!