Fax and Scan - Error

Posted: 01-28-2009, 08:17 PM

Hello
I have Windows Vista Ultimate 64bit, as of yesterday ... Our XP pr
machines have been connecting to a sharedfax on our server ... Serve
runs MS Small Business Server 2000

I have tried to add the fax using 'fax accounts' then 'Connect to a fa
on a network' then "'\\servername' (file://\\servername)" when it ask
for the location ... It will then show up as a valid fax account an
show the status as connected ... When I close the window and re-open it
it is now listed as discconnected

I have perused the forum for similar issues ... But the solutions (tha
I was able to find) did not work, or were unavailable to me

Thanks you for your assistance

--
Rand01
Posted via http://www.vistaheads.co

Fax and Scan - Error


Responses to "Fax and Scan - Error"

Russ Valentine [MVP-Outlook]
Guest
Posts: n/a
 
Re: Fax and Scan - Error
Posted: 01-28-2009, 09:00 PM
Save us all some time. At last tell us which solutions you've tried already
that didn't work.
--
Russ Valentine
[MVP-Outlook]
"Rand011" <Rand011.3mqq00@no-mx.forums.vistaheads.com> wrote in message
news:Rand011.3mqq00@no-mx.forums.vistaheads.com...
>
> Hello,
> I have Windows Vista Ultimate 64bit, as of yesterday ... Our XP pro
> machines have been connecting to a sharedfax on our server ... Server
> runs MS Small Business Server 2000.
>
> I have tried to add the fax using 'fax accounts' then 'Connect to a fax
> on a network' then "'\\servername' (file://\\servername)" when it asks
> for the location ... It will then show up as a valid fax account and
> show the status as connected ... When I close the window and re-open it,
> it is now listed as discconnected.
>
> I have perused the forum for similar issues ... But the solutions (that
> I was able to find) did not work, or were unavailable to me.
>
> Thanks you for your assistance.
>
>
> --
> Rand011
> Posted via http://www.vistaheads.com
>
Rand011
Guest
Posts: n/a
 
Re: Fax and Scan - Error
Posted: 01-28-2009, 10:20 PM

Hello Steve

Let's see ... I am trying to recall the various attempts I had befor
finding this forum ... I tried starting/stopping the Windows Fax an
Scan service to no avail ... Tried sharing/unsharing the fax from th
server itself ... We are receivng/sending faxes, so the fax i
functional ...

One possible issue ... The sharedfax is on a server with several othe
printers on it as well ... Could the Fax and Scan service be attemptin
to connect to one of the printers rather than the fax and thus produce
disconnected error? From what I can tell, it doesn't appear that th
Fax and Scan service lets you select a fax from a list of choices. Whe
electing to print to the Sharedfax the Fax and Scan service begins

Thanks

--
Rand01
Posted via http://www.vistaheads.co

Russ Valentine [MVP-Outlook]
Guest
Posts: n/a
 
Re: Fax and Scan - Error
Posted: 01-28-2009, 11:01 PM
Who's Steve?
This doesn't sound like a fax issue at all. It seems to me that you changed
your OS without considering the fact that Vista authenticates to servers
differently than older OS for security reasons. Vista relies on the logged
on user token and not extra credentials. So, though you may manage to create
a connection to a network share / printer, that is not that way Vista and
WFS RPC work. In older OS (XP and so), the RPC for printer share used to
remember credentials but that option doesn't exist any more as that poses
security concerns. You need to pursue this with your network administrator
or in a networking group.
--
Russ Valentine
[MVP-Outlook]
"Rand011" <Rand011.3mqvk1@no-mx.forums.vistaheads.com> wrote in message
news:Rand011.3mqvk1@no-mx.forums.vistaheads.com...
>
> Hello Steve,
>
> Let's see ... I am trying to recall the various attempts I had before
> finding this forum ... I tried starting/stopping the Windows Fax and
> Scan service to no avail ... Tried sharing/unsharing the fax from the
> server itself ... We are receivng/sending faxes, so the fax is
> functional ...
>
> One possible issue ... The sharedfax is on a server with several other
> printers on it as well ... Could the Fax and Scan service be attempting
> to connect to one of the printers rather than the fax and thus produce a
> disconnected error? From what I can tell, it doesn't appear that the
> Fax and Scan service lets you select a fax from a list of choices. When
> electing to print to the Sharedfax the Fax and Scan service begins.
>
> Thanks.
>
>
> --
> Rand011
> Posted via http://www.vistaheads.com
>
Rand011
Guest
Posts: n/a
 
Re: Fax and Scan - Error
Posted: 01-29-2009, 12:24 AM

Ahh ... Saw 'Save' ... Then got side tracked then thought it was Stev
when I got back. Sorry for the confusion

A networking group on this forum or others? Any recomendations

For all intended purposes, I am the network Administrator ... I am als
the guinea pig for Vista for the office

--
Rand01
Posted via http://www.vistaheads.co

Russ Valentine [MVP-Outlook]
Guest
Posts: n/a
 
Re: Fax and Scan - Error
Posted: 01-29-2009, 03:45 AM
Did you search for a networking group? That's what I'd do.

--
Russ Valentine
[MVP-Outlook]
"Rand011" <Rand011.3mr142@no-mx.forums.vistaheads.com> wrote in message
news:Rand011.3mr142@no-mx.forums.vistaheads.com...
>
> Ahh ... Saw 'Save' ... Then got side tracked then thought it was Steve
> when I got back. Sorry for the confusion.
>
> A networking group on this forum or others? Any recomendations?
>
> For all intended purposes, I am the network Administrator ... I am also
> the guinea pig for Vista for the office.
>
>
> --
> Rand011
> Posted via http://www.vistaheads.com
>
 
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