Fax Component Library problem

Posted: 08-18-2003, 12:58 AM

Robert Grandmaison

Guest
Posts: n/a

New Dell 8500 laptop here...and I've got a problem. My internal modem is
working, I can hyperterminal out just fine and all the diagnostics work fine
on it. However, I can't install the Windows Fax Component. When I attempt to
do so I get the following error message:

_________________________________
Windows XP Setup

! The installation library for component fax could not be intialized.
OK
_________________________________

That's it. No opportunity to browse for a CDrom or look in any other
locations. I contacted Dell, but since I'm past my one month of free
software support they want to charge me for a remedy...and I'm NOT willing
to pay them good money for something they should fix...a month's NOT enough
time to install and configure a new system!!!

Any help would be most appreciated.

Robert

Responses to "Fax Component Library problem"

Vibha Rathi [MSFT]

Guest
Posts: n/a

Re: Fax Component Library problem

Posted: 09-04-2003, 09:59 AM

You could try looking at the event log by invoking event viewer using -
Start->Administrative Tools->Event Viewer.
Also look at faxsetup.log generated in %WINDIR% directory. This will give
you more insight into why fax installation failed.
--
Vibha Rathi
Microsoft Printing,Imaging and Fax Team

This posting is provided "AS IS" with no warrantied,and confers no rights.
please do not send email directly to this alias.This alias is for newsgroup
pruposes only.'

"Robert Grandmaison" <r.grandmaison@comcast.net> wrote in message
news:OOFrxtRZDHA.1620@TK2MSFTNGP12.phx.gbl...

> New Dell 8500 laptop here...and I've got a problem. My internal modem is
> working, I can hyperterminal out just fine and all the diagnostics work

fine

> on it. However, I can't install the Windows Fax Component. When I attempt

> do so I get the following error message:
>
> _________________________________
> Windows XP Setup
>
> ! The installation library for component fax could not be intialized.
> OK
> _________________________________
>
> That's it. No opportunity to browse for a CDrom or look in any other
> locations. I contacted Dell, but since I'm past my one month of free
> software support they want to charge me for a remedy...and I'm NOT willing
> to pay them good money for something they should fix...a month's NOT

enough

> time to install and configure a new system!!!
>
> Any help would be most appreciated.
>
> Robert
>
>

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