This sounds more like you have more than one fax program installed. Windows
XP Fax rarely if ever works correctly when you have another fax program
installed.
--
Russ Valentine
[MVP-Outlook]
"Merlin" <Merlin@discussions.microsoft.com> wrote in message
news:B56201D6-214E-44BB-866C-1443180A380E@microsoft.com...
>I seem have a similar problem as others with Win XP Fax Console. I have a
> new Dell Dimension 2400, and when I contacted Dell, they had me call
> Microsoft, but their support was useless. We have two computers using XP
> LAN. My modem is a Intel(R) 537EP V9x DF PCI Modem. There is also a
> "CAPTURE FAX BVRP" fax listed as a printer using a "NUL" port. I don't
> know
> where this came from.
>
> About once in 10 times, with an incoming fax, the computer locks up. I
> send
> using Fax Console very rarely, but it occasionally locks up when sending
> too.
>
> Your response to someone was "The Windows Fax Service can only operate on
> the Local System account." If this is my solution, how do I set it up
> with
> the Local System account?
>
> Thank-you,
> Merlin