Fax monitor in XP not responding or displaying any data

Ok here is the problem I use my fax to both send and
receive sucessfully I have been using XP fax for the last
six months. since I did a clean install a few weeks ago
however The Fax monitor shows absolutely nothing in the
way of activity. it opens up it gives me the options to
answer now or hide etc. but shows nothing if you extend
the display window. I have double checked all of my
settings I have it set to open automatically when sending
and receiving yet it does not open if a fax is being sent
or received. (this can be quite a hassle)it will only
open manually yet it answers a Fax whether it has been
opened or not (set to do so automatically because without
the monitor responding I have no way to manually receive
it conviently before my message bank kicks in)There is
the problem I have to disable it otherwise it interupts
my phone calls. and if it does that i then have to hang
up and call them back. If the fax monitor does not open
and does not respond to the activity I am unable to
disconnect it. nothing appears in the task bar either
though it should.
The Fax itself works I can both send and receive
successfully however when receiving it does not hang up
once the transmittal has completed it simply continues to
clock over the duration of the connection in the top
section and nothing at all appearing in the lower
section. I only know what is going on by checking the
actual fax console.

I have removed then reconfigure the fax the modem the
lot....What more can I do I seriously need this thing
working?