FAX printer does NOT finish

I have looked through all of the postings and have not found a problem
exactly like mine. When I print a scan to the FAX printer the progress bar
completly fills up right away and then does nothing after that. I have tried
stopping the spool, cleaned the spool, added and removed the fax components,
etc and nothing seems to work. An HP techncian in a chat that about all
that was left to do was a limited recovery (i.e. without formatting the C:
drive) but I shudder at all of the work to get every thing reinstalled. Is
there a better way?

I can receive Faxes but not send now. This has not been a problem in the
past.
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Learn from yesterday, live for today, hope for tomorrow.
The important thing is to not stop questioning. Albert Einstein