Fax Prints Incorrectly

Fax console simply crashes when I double click a message to view it onscreen.

If I chose to print a hard copy, it prints, but the fax pages do not match
the pages of my printer. The page continues on a second sheet, which is not
a problem EXCEPT I lose a line or two at the page break. What can I do to
print the entire fax correctly?

Again, I can view the faxes onscreen.

Please help!