If the modem is on the Windows XP HCL list, send me the log and a complete
description of your installation steps and what happens during the routine.
--
Russ Valentine
[MVP-Outlook]
"Jon" <anonymous@discussions.microsoft.com> wrote in message
news:BF77DF93-91A1-47D7-96B9-60B9757CB3FE@microsoft.com...
Quote:
> Russ,
>
> I guess I will pick up here, as I am having this exact problem and can't
|
figure it out. I can't "remove" fax services because it's always unchecked
even after installing it several times with no errors (but it's not really
installed..) I checked the FaxSetup.log and its very long. Is there
something in particular I should look for?
Quote:
>
> ----- Russ Valentine [MVP-Outlook] wrote: -----
>
> I'm not following.
> What is missing in Windows Components?
> Fax Services, or just the checkbox?
> How did you install Windows XP?
>
> For help with the HCL list, take a look at this MS KB article, it may
|
help:
Quote:
> http://support.microsoft.com/support.../q314/0/62.asp
>
> --
> Russ Valentine
> [MVP-Outlook]
> <anonymous@discussions.microsoft.com> wrote in message
> news:0ced01c3db72$ba64aaa0$a101280a@phx.gbl... Quote:
> > Where Do I find "event Viewer and the HPCL list? I read in
> > this Windows area about another user having the same
> > problem. In my case the program does not show up in the
> > Add Remove Programs, and the Fax checkmark is always
> > missing in the Windows Components area regardless of how
> > many times the program loads. I never get any error
> > messages when it installs. I have ordered WinFax Pro from
> > the Computer store so maybe that will override this
> > problem but it sure would be nice if the program that came
> > with the cd did work. Quote:
> >>-----Original Message-----
> >>So is that modem on the HCL list?
> >>Have you looked at Event Viewer and your faxsetup.log?
> >>>>--
> >>Russ Valentine
> >>[MVP-Outlook]
> >>"Ken" <anonymous@discussions.microsoft.com> wrote in
| > > message Quote:
> >>news:02a101c3d7fd$26ea68a0$a501280a@phx.gbl...
> >>> I am using a "Generic 56K HCF Data Fax Modem" and my
> >>> internet connection works fine. I did not get any error
> >>> messages when the program installed and each time I go
| > > to Quote:
> >>> install it, it goes through the download process with no
> >>> errors, but it always shows up as 'Empty" through
> >>> the "start, all programs, accessories, communications"
> >>> links.
> >>>>>>>-----Original Message-----
> >>>>Are you using an analog fax modem that is on the
| > > Windows Quote:
> >>> XP HCL list? What
> >>>>messages do you get during installation and in Event
> >>> Viewer?
> >>>>--
> >>>>Russ Valentine
> >>>>[MVP-Outlook]
> >>>>"Ken" <anonymous@discussions.microsoft.com> wrote in
> >>> message
> >>>>news:045901c3d652$35092540$a601280a@phx.gbl. ..
> >>>>> I have tried to install the fax portion of XP several
> >>>>> times and it will not 'take'. It goes through the
> >>> process
> >>>>> and does everything fine, but it just doesn't show
| > > up. Quote:
> >>> It
> >>>>> continually leaves the "Fax" checkmark blank. I have
> >>>>> tried the wizard several times as well as directly
| > > from Quote:
> >>>>> the cd. Any suggestions?
> >>>>>>>>>>>>.
> >>>>>>>>>>.
> >>
| | |
01-21-2004, 02:40 AM
Re: Fax program will not install 
Linear Mode
