Fax Service Stopper working and was closed

Posted: 10-21-2008, 08:18 PM

If anyone has any thoughts on this it would be appreciated. I hav
googled it and seached it here with no success

Until last week, I was using Window Fax and Scan to Fax out my Wor
Docs to clients. It has worked great for 4 months

Now when I print to fax, Windows Fax and Scan loads and then th
following error box appears

"Fax Service stopped working and was closed, A problem caused th
application to stop working correctly. Windows will notify you if
solution is available."

I can close the box, the only other clue is at the bottom of th
windows fax and scan page screen it says "All fax accounts ar
inacccessible"

I am using Windows Vista Business with Service Pack 1 and my version o
outlook where the fax numbers are stored is Outlook 2007 with Busines
Contact Manager

--
StuartGM

Fax Service Stopper working and was closed


Responses to "Fax Service Stopper working and was closed"

Russ Valentine [MVP-Outlook]
Guest
Posts: n/a
 
Re: Fax Service Stopper working and was closed
Posted: 10-21-2008, 08:40 PM
Haven't seen this one before with WFS. Any more clues like the steps that
created the problem or Event viewer? What do you see when you examine your
Fax Account? Have you examined your firewall settings?
--
Russ Valentine
[MVP-Outlook]
"StuartGM" <guest@unknown-email.com> wrote in message
news:e42ecce16d3a7f4b1cc327d87584d6a2@nntp-gateway.com...
>
> If anyone has any thoughts on this it would be appreciated. I have
> googled it and seached it here with no success.
>
> Until last week, I was using Window Fax and Scan to Fax out my Word
> Docs to clients. It has worked great for 4 months.
>
> Now when I print to fax, Windows Fax and Scan loads and then the
> following error box appears:
>
> "Fax Service stopped working and was closed, A problem caused the
> application to stop working correctly. Windows will notify you if a
> solution is available."
>
> I can close the box, the only other clue is at the bottom of the
> windows fax and scan page screen it says "All fax accounts are
> inacccessible".
>
> I am using Windows Vista Business with Service Pack 1 and my version of
> outlook where the fax numbers are stored is Outlook 2007 with Business
> Contact Manager.
>
>
> --
> StuartGM
StuartGM
Guest
Posts: n/a
 
Re: Fax Service Stopper working and was closed
Posted: 10-21-2008, 09:07 PM

Other Clues....
- It did happen before I updated to Service Pack 1, so that is not the
cause.
- Under firewallsWFS is listed as an exception.
- Modem shows working correctly

Usually you figure it might happen after a crash, or bad install...This
one is strange.


--
StuartGM
Russ Valentine [MVP-Outlook]
Guest
Posts: n/a
 
Re: Fax Service Stopper working and was closed
Posted: 10-21-2008, 11:02 PM
What happens if you use another method for faxing? What document type are
you faxing? What Word version?
--
Russ Valentine
[MVP-Outlook]
"StuartGM" <guest@unknown-email.com> wrote in message
news:c6677ea27eb0747f73c84afc959c573f@nntp-gateway.com...
>
> Other Clues....
> - It did happen before I updated to Service Pack 1, so that is not the
> cause.
> - Under firewallsWFS is listed as an exception.
> - Modem shows working correctly
>
> Usually you figure it might happen after a crash, or bad install...This
> one is strange.
>
>
> --
> StuartGM
StuartGM
Guest
Posts: n/a
 
Re: Fax Service Stopper working and was closed
Posted: 10-22-2008, 02:30 PM

Before, it stopped working I was only faxing from Microsoft Office Woord
2007.

The only thing that I did different and I wonder now if it is a
potential cause is....

I had two word documents that I wanted to attach and couldnt see how to
do it so,

I printed in word to fax on the first item. This opened the fax
program with the tif attachment and allows you to put in the phone #.

I then printed two fax the second document, and another box opens with
the second attachment.

I dragged the second attachment over to the first and dropped it into
the first fax broadcast.

Could this have caused the issue?


--
StuartGM
 
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