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Re: Faxes - Computer answers ALL phone calls as fax calls

Posted: 07-09-2003, 09:30 AM

"Jesse Philips" <welljesse@yahoo.com> wrote in message
news:08d601c345e2$3fccd5e0$a301280a@phx.gbl...
> I have set up my computer to send & receive faxes using
> Windows XP fax capability (Start to All Programs to
> Accessories to Communications to Fax to Fax Console).
> Using the Fax Console, I am able to enable the computer
> to automatically receive incoming fax calls. My question
> and frustration has to do with the fact that it DOES
> answer all calls as if they were faxes. In other words,
> it answers telephone calls as if they are faxes. It
> answers faxes as if they were faxes. I would like it to
> be able to differentiate between the two. I see no way to
> configure it to do that. Any ideas? Thank you.
>
> Jesse
Jesse,

I'm making some assumptions here with your setup, but..

Unfortunately, the PC has to answer the call before it can tell if it is a
fax or voice call. Many modems have utilities which will then allow the PC
to act as a phone if it does not detect a fax, and often hand off the call
to a telephone attached to the modem.

If you have other telephones on the same line in the house, these will be
pretty useless unless you can answer them before the PC does !!

So, you could connect all the phones in your house to the "back" of the PC.
However, be aware that regular voice callers will hear the ringing tone
twice, with a pause (as the PC answers, decides there's no fax coming, and
then rings the other phones) - which is wierd.

If you receive loads of faxes, your best bet is to get another line & have a
dedicated number.

If you only receive faxes occasionaly, set PC to manual receive and ask
senders to call you when they're about to send.

Hope this helps - well, I guess it doesn't !!


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