just thought i would type and let everyone know that i
got mine fixed. thanks to like page 40ish of this group.
sorry i didn't get the guys name, but what a lifesaver
after days of searching and many emails.
here is the fix:
If you go to administrative tools in the control panel
and go to services, scroll down to print spooler. Right
click and click properties, click the tab dependencies
and you will notice the print spooler depends on the
service Remote Procedure Call(RPC). Go back to the
service menu and scroll down to remote procedure call
(RPC), right click and click start. This will start the
RPC service allowing you to start the print spooler. If
you want them both to start at startup, right click,
properties, general, and change startup type to automatic
for both of them. If the RPC start function is greyed
out, you will have to go to the RPC properties, and
select either manual startup(starts when you manually
make it) or sutomatic(starts at startup)
when I first did this the spooler still didn't start, so
i went thru the whole list and anything that looked
important i started.
hope this helps someone
Brenda