Folder refuses to die -- permissions problem

I just got an HP desktop running Vista Home Premium and it comes with the
usual HP assortment of bloatware that I've been trying to delete. There is
only one user account on the system and it is set up as an Administrator.

There is a useless folder in the Start Menu called "Online Services" that I
just cannot delete. I right-click it in Explorer, uncheck the "Read-Only"
box, and also go to the Security tab and give everybody and everything in
sight all permissions. Vista SEEMS to accept the changes, but as soon as I
blow through all the "Apply"s and "OK"s and get back out to Windows Explorer,
the folder is back to read-only and I can't delete it.

This is a general problem I've been experiencing with other, unrelated
folders, too. What gives?

Note that the 'Read-Only' box is NOT checked. It is a filled in square. The
attribute 'read only' does not apply to folders, therefore it is shown as a
filled in box rather than as an empty or checked box. Your problem with the
HP folder is not the read-only attribute. - Don't you just love
Crap-ware!! -

It is possible that the Start Menu item is not in 'your' start menu but in
the all users start menu. Right click on the orb and select open all users,
perhaps you can get rid of it from there.

Michael

"zenkovic" <zenkovic@discussions.microsoft.com> wrote in message
news:02CB61D6-D900-4008-B2EE-5CB506E6FA02@microsoft.com...

>I just got an HP desktop running Vista Home Premium and it comes with the
> usual HP assortment of bloatware that I've been trying to delete. There is
> only one user account on the system and it is set up as an Administrator.
>
> There is a useless folder in the Start Menu called "Online Services" that
> I
> just cannot delete. I right-click it in Explorer, uncheck the "Read-Only"
> box, and also go to the Security tab and give everybody and everything in
> sight all permissions. Vista SEEMS to accept the changes, but as soon as I
> blow through all the "Apply"s and "OK"s and get back out to Windows
> Explorer,
> the folder is back to read-only and I can't delete it.
>
> This is a general problem I've been experiencing with other, unrelated
> folders, too. What gives?

"zenkovic" <zenkovic@discussions.microsoft.com> wrote in message
news:02CB61D6-D900-4008-B2EE-5CB506E6FA02@microsoft.com...

>I just got an HP desktop running Vista Home Premium and it comes with the
> usual HP assortment of bloatware that I've been trying to delete. There is
> only one user account on the system and it is set up as an Administrator.
>
> There is a useless folder in the Start Menu called "Online Services" that
> I
> just cannot delete. I right-click it in Explorer, uncheck the "Read-Only"
> box, and also go to the Security tab and give everybody and everything in
> sight all permissions. Vista SEEMS to accept the changes, but as soon as I
> blow through all the "Apply"s and "OK"s and get back out to Windows
> Explorer,
> the folder is back to read-only and I can't delete it.
>
> This is a general problem I've been experiencing with other, unrelated
> folders, too. What gives?

LOL! I am not laughing at you but with you.

There are some folders that are protected that Vista won't let you delete. I
don't know that the one you're having trouble with is one of them. Also, the
Admin user on Vista is locked down with only Standard user rights in some
situations, and Admin user rights on Vista are not what they use to be on
previous versions of the NT classed O/S like Win 2K and XP.

Maybe, your Admin rights privileges have to be escalated by using Run As
Administrator.

Ah. You're right, the box was not checked, it was filled in. There weren't
too many files and subfolders under this folder so I just went in and
inspected them individually. I found only one file (an actual non-folder
file) that had any kind of restricted permissions so I adjusted its security
settings.

The top-level folder STILL wouldn't die, but then I went in again and
deleted everything individually. Only then, when the top-level folder was
empty, did Vista allow me to delete it. Still not entirely sure what was
going on here, but I think I have a better idea of what to do if/when I
encounter this sort of problem again. Thanks to you and Mr. Arnold.


"Michael Walraven" wrote:

> Note that the 'Read-Only' box is NOT checked. It is a filled in square. The
> attribute 'read only' does not apply to folders, therefore it is shown as a
> filled in box rather than as an empty or checked box. Your problem with the
> HP folder is not the read-only attribute. - Don't you just love
> Crap-ware!! -
>
> It is possible that the Start Menu item is not in 'your' start menu but in
> the all users start menu. Right click on the orb and select open all users,
> perhaps you can get rid of it from there.
>
> Michael
>
> "zenkovic" <zenkovic@discussions.microsoft.com> wrote in message
> news:02CB61D6-D900-4008-B2EE-5CB506E6FA02@microsoft.com...

>

"zenkovic" <zenkovic@discussions.microsoft.com> wrote in message
news:02CB61D6-D900-4008-B2EE-5CB506E6FA02@microsoft.com...

>I just got an HP desktop running Vista Home Premium and it comes with the
> usual HP assortment of bloatware that I've been trying to delete. There is
> only one user account on the system and it is set up as an Administrator.
>
> There is a useless folder in the Start Menu called "Online Services" that
> I
> just cannot delete. I right-click it in Explorer, uncheck the "Read-Only"
> box, and also go to the Security tab and give everybody and everything in
> sight all permissions. Vista SEEMS to accept the changes, but as soon as I
> blow through all the "Apply"s and "OK"s and get back out to Windows
> Explorer,
> the folder is back to read-only and I can't delete it.
>
> This is a general problem I've been experiencing with other, unrelated
> folders, too. What gives?

Right click the Windows Explorer shortcut and choose "Run as Administrator".
Can you delete it then?

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email