Re: Generic Host Process for Win32 Services

Posted: 07-24-2003, 03:59 AM
Greetings --

I'm afraid you'll need to contact AOL's tech support for resolution
of problems with (or caused by) their product; Microsoft has no
control over AOL's product quality (or lack thereof).

Troubleshooting America Online in Windows XP
http://support.microsoft.com/directo...;EN-US;Q306478


Bruce Chambers

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having both at once. -- RAH


"Bill" <william.todd@rsandh.com> wrote in message
news:00db01c35132$cc3ed3b0$a001280a@phx.gbl...
> Every time I use the internet the following error message
> appears "Generic Host Process for Win32 Services has
> encontered a problem and needs to close". The problem
> occurs anywhere between 30 seconds to 10 minutes after
> getting online. After the error message appears, no new
> web pages can be viewed and an "action cancelled" message
> appears. I have to use Task Manager / End Task to quit
> AOL. I have to restart my computer to get AOL to work
> again.
> Software: AOL 7.0 & Windows XP Home 5.1
> Hardware: Dell Dimension 4550

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Responses to "Re: Generic Host Process for Win32 Services"

Tina
Guest
Posts: n/a
 
Generic Host Process for Win32 Services
Posted: 08-13-2003, 02:50 AM
Hi everyone there,
Don't know if anyone has encounter this problem, please
advise how to solve it. Thank you very much.

I was using IE, then this "Generic Host process for Win32
services has encountered a problem and need to close. We
are sorry for the inconvenience" appeared, then system
start shutting down in 1 min, with the message "Windows
must now restart because the Remote Procedure Call(RPC)
service terminated unexpectedly." .... Now this problem
repeat every time I use IE, I am so upset for it, please
help.
Tina

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Mike Kolitz
Guest
Posts: n/a
 
Re: Generic Host Process for Win32 Services
Posted: 08-13-2003, 03:01 AM
Your computer appears to have been infected by a nasty new worm.
To remove the worm, please read the instructions provided below:

http://www.bigblackglasses.com/Article.aspx?Article=342
or
http://securityresponse.symantec.com...ster.worm.html

you can prevent your computer from shutting down by clicking Start / Run.
Type SHUTDOWN -A. Click OK.

--
Mike Kolitz MCSE 2000
MS-MVP - Windows Setup and Deployment

PATCH YOUR WINDOWS NT/2000/XP/2003 COMPUTERS!
http://www.microsoft.com/technet/sec...n/MS03-026.asp

How to disinfect an infected computer:
http://www.bigblackglasses.com/Article.aspx?Article=342

"Tina" <tina_xw@hotmail.com> wrote in message
news:085f01c3613d$44a095e0$a301280a@phx.gbl...
> Hi everyone there,
> Don't know if anyone has encounter this problem, please
> advise how to solve it. Thank you very much.
>
> I was using IE, then this "Generic Host process for Win32
> services has encountered a problem and need to close. We
> are sorry for the inconvenience" appeared, then system
> start shutting down in 1 min, with the message "Windows
> must now restart because the Remote Procedure Call(RPC)
> service terminated unexpectedly." .... Now this problem
> repeat every time I use IE, I am so upset for it, please
> help.
> Tina
>

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Chris Lanier
Guest
Posts: n/a
 
Re: Generic Host Process for Win32 Services
Posted: 08-13-2003, 03:04 AM
Thanks for looking around alittle before posting

"Go Offline after you download the patch and either print this info or copy
and paste it to word patch"

MS03-026: Buffer Overrun in RPC Interface May Allow Code Execution
http://support.microsoft.com/?kbid=823980

Enable the windows XP Firewall
https://www.microsoft.com/technet/tr...e_firewall.asp

More info about the worm:
http://securityresponse.symantec.com...ster.worm.html

Test your system
https://grc.com/x/portprobe=135

"Tina" <tina_xw@hotmail.com> wrote in message
news:085f01c3613d$44a095e0$a301280a@phx.gbl...
> Hi everyone there,
> Don't know if anyone has encounter this problem, please
> advise how to solve it. Thank you very much.
>
> I was using IE, then this "Generic Host process for Win32
> services has encountered a problem and need to close. We
> are sorry for the inconvenience" appeared, then system
> start shutting down in 1 min, with the message "Windows
> must now restart because the Remote Procedure Call(RPC)
> service terminated unexpectedly." .... Now this problem
> repeat every time I use IE, I am so upset for it, please
> help.
> Tina
>

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