Hardware Profile Shows Incorrect Docking Status for Portable Computer

Posted: 04-19-2004, 02:06 PM

swieder

Guest
Posts: n/a

My new Thinkpad T40 does not recognize it's docked/undocked status. Under hardware profiles the check box for "This is a Portable Computer" is greyed out

There seems to be a fix described in KB 821161. Here is the full link http://support.microsoft.com/default...roduct=winxpIN

How do I get the files described in this KB article? Has anyone else seen this problem

thank
Scot

Responses to "Hardware Profile Shows Incorrect Docking Status for Portable Computer"

Lanwench [MVP - Exchange]

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Posts: n/a

Re: Hardware Profile Shows Incorrect Docking Status for Portable Computer

Posted: 04-19-2004, 03:16 PM

Hi - as the KB says, you need to call Microsoft PSS for the fix - there
shouldn't be any charge for the call if you have the symptoms described in
the KB article, and all you need is the hotfix.

swieder wrote:

> My new Thinkpad T40 does not recognize it's docked/undocked status.
> Under hardware profiles the check box for "This is a Portable
> Computer" is greyed out.
>
> There seems to be a fix described in KB 821161. Here is the full
> link
>

http://support.microsoft.com/default...oduct=winxpINT

>
> How do I get the files described in this KB article? Has anyone else
> seen this problem?
>
> thanks
> Scott

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