Having problems with IPOD and other USB Devices? - Could be Norton?

Hi

Thought I would post the problems I encountered with usb device
(especially ipod) and how I resolved this. If I can save anyone
fraction of the hassle I've had it will be worth it

Since upgrading to vista64 ultimate nearly a month ago I have run int
some major problems and essentially the experience has been thoroughly
thoroughly miserable. Now finally starting to make some progress
Anyway, onto the usb problem.....

My method of installation was as follows

- Clean instal
- Install sound, graphics driver
- Install SP
- Setup user
- Copy over documents, photos, music etc..
- Install Symantec Norton Internet security 200
- Install Itune
- Finally fun stufff like games etc.....I think I have done clean installs of vista about 8 times recently t
try and fix various problems. I came into fatal problems copying dat
from a previous harddrive and so was largely stuck at 5. During thi
time I occasionally needed to print something so was amazed an
impressed that at this stage all I needed to do was turn the printer o
and all was well

Once I finally got over the problem at 5 I went onto do the rest
Everything installed fine but none of the IPODs (3 people use th
computer) could be recognised by Windows or Itunes. Upon connecting ne
hardware was found but at all attempts no drivers were ever found.
then did a web search and found that a lot of people have been havin
this problem but no solution seems to have been found

Que 1 hour phone call to apple.....this was of course useless and the
have charged me £25 for the support!!!!!!! Useless......

For some reason I need to print something. OK I think, at least tha
works. Wrong! Same driver problem as the IPOD. Even when I go to th
Canon website and download the correct drivers it just ignores them
Following day my wife complains the Camera won't connect. I tried all o
these installs with the Norton firewall turned off. I suspect a genera
usb problem now.....

I did however do a complete system backup at point 3, and restored t
this point. IPOD, Printer Camera and every other usb device i can fin
now seem to work fine!!! The problem must be Norton 2007. I have sinc
installed this over the top of the working system and it still seems t
be working fine, not had chance to do a proper test yet

When I find time I will forward this to Symantec but the support syste
is a maze

Hope this helps

Andre

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andrewtewkesbury