Help for/with HELP...?

> Apologies, first of all, if this has already been answered to death
> elsewhere, but I found nothing during my cursory search.
>
> I could use some serious help or practical advice with this...
>
> I've ust upgraded from XP Home, to Vista Home Premium. So far, so good--
> except for it not liking my Zone Alarm, Power DVD, Intellipoint, MS
> Powertoys, or Notrton Antivirus 2007...
>
> A lot of paring down and re-installation going on, here.
>
> I'm running a true clone PC with an AMD 64 Athlon, 2.21 GHz processor w/
> 2046 MB of RAM, according to my System info.
> Most things seem to be running all right.
>
> I cannot access HELP and SUPPORT, though, via START/. Every time I try and
> select it, I an error message window opens, saying:
> "Internet Explorer cannot download / from Help. Internet Explorer was not
> able to open this internet site. The requested site is either unavailable
> or cannot be found. Please try again later."
> There's a download window straining to accomplish something, just behind
> it, and another, tall, narrow Windows Help and Support display window
> with no info in it at all.
> They all just hang and hang and hang until I click to close them.
>
> A web search seems to indicate that Microsoft stopped including the .exe
> file that allows 32-bit .hlp files to be read, starting with VISTA...!?!
> This doesn't even make sense, especially as one is urged to "...use HELP
> and SUPPORT for answers to all your questions..."
>
> Anyone else have this problem, and/or have you heard about it and can you
> recommend what to do? I'd like to be able to access the HELP features, but
> don't understand why I cannot.
>
> Thanks--
>
> Jef.
>