Help - Home Network Printer Setup

Posted: 08-16-2007, 03:57 AM
Our home network runs with three PCs, all with XP Pro. The home server has a common HP LaserJet 1022
printer. I have no problem to print from other PCs, except the new Laptop, which runs on Windows
Vista Home Premium. I was able to setup the network, to transfer files from the Laptop to other
PCs, but having problem to access the network printer from the Laptop Vista operating system.

While "Connecting to HP LaserJet 1022 on Server", I get this -
"Windows cannot connect to the printer. The local print spooler service is not running. Please
restart the spooler or restart the machine."

I am not familiar how to start or set the spooler service on the Laptop running Vista or Home Server
PC, running XP Pro.

Any help will be highly appreciated.

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Responses to "Help - Home Network Printer Setup"

Rick Rogers
Guest
Posts: n/a
 
Re: Help - Home Network Printer Setup
Posted: 08-16-2007, 11:25 AM
Hi,

Click start, type services.msc and hit <enter>. Scroll down to the Print
Spooler service and single click on it. Options to start, stop, or restart
it will be on the left. If that fails to aid in getting the printer added,
double click the service and go to the recovery tab. Set the first failure
action to restart the service, and on the general tab make sure the startup
type is set to automatic.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"User66" <user66@hotmail.com> wrote in message
news:uUDwJF73HHA.1208@TK2MSFTNGP05.phx.gbl...
> Our home network runs with three PCs, all with XP Pro. The home server has
> a common HP LaserJet 1022 printer. I have no problem to print from other
> PCs, except the new Laptop, which runs on Windows Vista Home Premium. I
> was able to setup the network, to transfer files from the Laptop to other
> PCs, but having problem to access the network printer from the Laptop
> Vista operating system.
>
> While "Connecting to HP LaserJet 1022 on Server", I get this -
> "Windows cannot connect to the printer. The local print spooler service is
> not running. Please restart the spooler or restart the machine."
>
> I am not familiar how to start or set the spooler service on the Laptop
> running Vista or Home Server PC, running XP Pro.
>
> Any help will be highly appreciated.
>
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User66
Guest
Posts: n/a
 
Re: Help - Home Network Printer Setup
Posted: 08-16-2007, 06:40 PM
I have gone through and set "services.msc" on each PC with printers, that are running either XP Pro
or Vista, but still I am unable to connect the printers from the Laptop running with Vista (this
laptop used to run XP Pro, and had no trouble to print using other PC's printers). Do I need to do
something else ?

Any help will be highly appreciated.


"Rick Rogers" <rick@mvps.org> wrote in message news:eFXtC$%233HHA.3900@TK2MSFTNGP02.phx.gbl...
> Hi,
>
> Click start, type services.msc and hit <enter>. Scroll down to the Print Spooler service and
> single click on it. Options to start, stop, or restart it will be on the left. If that fails to
> aid in getting the printer added, double click the service and go to the recovery tab. Set the
> first failure action to restart the service, and on the general tab make sure the startup type is
> set to automatic.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "User66" <user66@hotmail.com> wrote in message news:uUDwJF73HHA.1208@TK2MSFTNGP05.phx.gbl...
>> Our home network runs with three PCs, all with XP Pro. The home server has a common HP LaserJet
>> 1022 printer. I have no problem to print from other PCs, except the new Laptop, which runs on
>> Windows Vista Home Premium. I was able to setup the network, to transfer files from the Laptop
>> to other PCs, but having problem to access the network printer from the Laptop Vista operating
>> system.
>>
>> While "Connecting to HP LaserJet 1022 on Server", I get this -
>> "Windows cannot connect to the printer. The local print spooler service is not running. Please
>> restart the spooler or restart the machine."
>>
>> I am not familiar how to start or set the spooler service on the Laptop running Vista or Home
>> Server PC, running XP Pro.
>>
>> Any help will be highly appreciated.
>>
>
Reply With Quote
Rick Rogers
Guest
Posts: n/a
 
Re: Help - Home Network Printer Setup
Posted: 08-16-2007, 10:53 PM
Hi,

You should only be working on the Vista machine, you already know the others
are working. On the laptop, click start and type CMD. Right click the entry
in the start menu and select 'run as administrator'. From the prompt, run
"net start spooler". You should see a message that it has already been
started. If this is the case, then problem is not with the print spooler
service, but rather with the printer driver being installed. Are you using
one from the manufacturer?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"User66" <user66@hotmail.com> wrote in message
news:781C545E-8134-4879-B284-82BB5EDB01F5@microsoft.com...
>I have gone through and set "services.msc" on each PC with printers, that
>are running either XP Pro or Vista, but still I am unable to connect the
>printers from the Laptop running with Vista (this laptop used to run XP
>Pro, and had no trouble to print using other PC's printers). Do I need to
>do something else ?
>
> Any help will be highly appreciated.
>
>
> "Rick Rogers" <rick@mvps.org> wrote in message
> news:eFXtC$%233HHA.3900@TK2MSFTNGP02.phx.gbl...
>> Hi,
>>
>> Click start, type services.msc and hit <enter>. Scroll down to the Print
>> Spooler service and single click on it. Options to start, stop, or
>> restart it will be on the left. If that fails to aid in getting the
>> printer added, double click the service and go to the recovery tab. Set
>> the first failure action to restart the service, and on the general tab
>> make sure the startup type is set to automatic.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "User66" <user66@hotmail.com> wrote in message
>> news:uUDwJF73HHA.1208@TK2MSFTNGP05.phx.gbl...
>>> Our home network runs with three PCs, all with XP Pro. The home server
>>> has a common HP LaserJet 1022 printer. I have no problem to print from
>>> other PCs, except the new Laptop, which runs on Windows Vista Home
>>> Premium. I was able to setup the network, to transfer files from the
>>> Laptop to other PCs, but having problem to access the network printer
>>> from the Laptop Vista operating system.
>>>
>>> While "Connecting to HP LaserJet 1022 on Server", I get this -
>>> "Windows cannot connect to the printer. The local print spooler service
>>> is not running. Please restart the spooler or restart the machine."
>>>
>>> I am not familiar how to start or set the spooler service on the Laptop
>>> running Vista or Home Server PC, running XP Pro.
>>>
>>> Any help will be highly appreciated.
>>>
>>
>
Reply With Quote
User66
Guest
Posts: n/a
 
Re: Help - Home Network Printer Setup
Posted: 08-17-2007, 12:36 AM
I have just gone through as you described below for the Laptop. (Of-course, Print Spooler output was
slightly different in WinXP machines. I did not change anything in the XP machines, since my Laptop
only is miss-behaving). I thought may be something is not properly working in XP machines.

I am using HP LaserJet 1020 printer and HP driver downloaded from HP web-page just a few days ago.

I am somewhat........ Well, what next?

Help

"Rick Rogers" <rick@mvps.org> wrote in message news:OtYMh$E4HHA.5880@TK2MSFTNGP03.phx.gbl...
> Hi,
>
> You should only be working on the Vista machine, you already know the others are working. On the
> laptop, click start and type CMD. Right click the entry in the start menu and select 'run as
> administrator'. From the prompt, run "net start spooler". You should see a message that it has
> already been started. If this is the case, then problem is not with the print spooler service, but
> rather with the printer driver being installed. Are you using one from the manufacturer?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "User66" <user66@hotmail.com> wrote in message
> news:781C545E-8134-4879-B284-82BB5EDB01F5@microsoft.com...
>>I have gone through and set "services.msc" on each PC with printers, that are running either XP
>>Pro or Vista, but still I am unable to connect the printers from the Laptop running with Vista
>>(this laptop used to run XP Pro, and had no trouble to print using other PC's printers). Do I
>>need to do something else ?
>>
>> Any help will be highly appreciated.
>>
>>
>> "Rick Rogers" <rick@mvps.org> wrote in message news:eFXtC$%233HHA.3900@TK2MSFTNGP02.phx.gbl...
>>> Hi,
>>>
>>> Click start, type services.msc and hit <enter>. Scroll down to the Print Spooler service and
>>> single click on it. Options to start, stop, or restart it will be on the left. If that fails to
>>> aid in getting the printer added, double click the service and go to the recovery tab. Set the
>>> first failure action to restart the service, and on the general tab make sure the startup type
>>> is set to automatic.
>>>
>>> --
>>> Best of Luck,
>>>
>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>> http://mvp.support.microsoft.com/
>>> Windows help - www.rickrogers.org
>>> My thoughts http://rick-mvp.blogspot.com
>>>
>>> "User66" <user66@hotmail.com> wrote in message news:uUDwJF73HHA.1208@TK2MSFTNGP05.phx.gbl...
>>>> Our home network runs with three PCs, all with XP Pro. The home server has a common HP LaserJet
>>>> 1022 printer. I have no problem to print from other PCs, except the new Laptop, which runs on
>>>> Windows Vista Home Premium. I was able to setup the network, to transfer files from the Laptop
>>>> to other PCs, but having problem to access the network printer from the Laptop Vista operating
>>>> system.
>>>>
>>>> While "Connecting to HP LaserJet 1022 on Server", I get this -
>>>> "Windows cannot connect to the printer. The local print spooler service is not running. Please
>>>> restart the spooler or restart the machine."
>>>>
>>>> I am not familiar how to start or set the spooler service on the Laptop running Vista or Home
>>>> Server PC, running XP Pro.
>>>>
>>>> Any help will be highly appreciated.
>>>>
>>>
>>
>
Reply With Quote
Rick Rogers
Guest
Posts: n/a
 
Re: Help - Home Network Printer Setup
Posted: 08-17-2007, 01:14 AM
Hi,

Can you describe the steps you are using to connect to the printer?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"User66" <user66@hotmail.com> wrote in message
news:EA1B6A30-5938-41A2-BDE2-7D731E26B148@microsoft.com...
>I have just gone through as you described below for the Laptop. (Of-course,
>Print Spooler output was slightly different in WinXP machines. I did not
>change anything in the XP machines, since my Laptop only is miss-behaving).
>I thought may be something is not properly working in XP machines.
>
> I am using HP LaserJet 1020 printer and HP driver downloaded from HP
> web-page just a few days ago.
>
> I am somewhat........ Well, what next?
>
> Help
>
> "Rick Rogers" <rick@mvps.org> wrote in message
> news:OtYMh$E4HHA.5880@TK2MSFTNGP03.phx.gbl...
>> Hi,
>>
>> You should only be working on the Vista machine, you already know the
>> others are working. On the laptop, click start and type CMD. Right click
>> the entry in the start menu and select 'run as administrator'. From the
>> prompt, run "net start spooler". You should see a message that it has
>> already been started. If this is the case, then problem is not with the
>> print spooler service, but rather with the printer driver being
>> installed. Are you using one from the manufacturer?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "User66" <user66@hotmail.com> wrote in message
>> news:781C545E-8134-4879-B284-82BB5EDB01F5@microsoft.com...
>>>I have gone through and set "services.msc" on each PC with printers, that
>>>are running either XP Pro or Vista, but still I am unable to connect the
>>>printers from the Laptop running with Vista (this laptop used to run XP
>>>Pro, and had no trouble to print using other PC's printers). Do I need
>>>to do something else ?
>>>
>>> Any help will be highly appreciated.
>>>
>>>
>>> "Rick Rogers" <rick@mvps.org> wrote in message
>>> news:eFXtC$%233HHA.3900@TK2MSFTNGP02.phx.gbl...
>>>> Hi,
>>>>
>>>> Click start, type services.msc and hit <enter>. Scroll down to the
>>>> Print Spooler service and single click on it. Options to start, stop,
>>>> or restart it will be on the left. If that fails to aid in getting the
>>>> printer added, double click the service and go to the recovery tab. Set
>>>> the first failure action to restart the service, and on the general tab
>>>> make sure the startup type is set to automatic.
>>>>
>>>> --
>>>> Best of Luck,
>>>>
>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>> http://mvp.support.microsoft.com/
>>>> Windows help - www.rickrogers.org
>>>> My thoughts http://rick-mvp.blogspot.com
>>>>
>>>> "User66" <user66@hotmail.com> wrote in message
>>>> news:uUDwJF73HHA.1208@TK2MSFTNGP05.phx.gbl...
>>>>> Our home network runs with three PCs, all with XP Pro. The home server
>>>>> has a common HP LaserJet 1022 printer. I have no problem to print from
>>>>> other PCs, except the new Laptop, which runs on Windows Vista Home
>>>>> Premium. I was able to setup the network, to transfer files from the
>>>>> Laptop to other PCs, but having problem to access the network printer
>>>>> from the Laptop Vista operating system.
>>>>>
>>>>> While "Connecting to HP LaserJet 1022 on Server", I get this -
>>>>> "Windows cannot connect to the printer. The local print spooler
>>>>> service is not running. Please restart the spooler or restart the
>>>>> machine."
>>>>>
>>>>> I am not familiar how to start or set the spooler service on the
>>>>> Laptop running Vista or Home Server PC, running XP Pro.
>>>>>
>>>>> Any help will be highly appreciated.
>>>>>
>>>>
>>>
>>
>
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