Help I lost all my favorites

Posted: 02-19-2009, 11:13 PM
can anyone help me. I installed an renewal of my anti-virus software, and some how all my favorites are either gone or the few that remain are not working. I had really important information in there and I dont know where it all went. This is what I have tried, I went to restore to an earlier time then they all came back, but then my anti-virus renewal was gone, so I reinstalled that, then my favorites were all gone again. I dont now what to do, can somebody please help me?


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Help I lost all my favorites


Responses to "Help I lost all my favorites"

Peter Foldes
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Re: Help I lost all my favorites
Posted: 02-20-2009, 03:24 AM
Norton or MacAfee by any chance??

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<classyclass> wrote in message news:e9IN6eukJHA.4344@TK2MSFTNGP04.phx.gbl...
> can anyone help me. I installed an renewal of my anti-virus software, and some how
> all my favorites are either gone or the few that remain are not working. I had
> really important information in there and I dont know where it all went. This is
> what I have tried, I went to restore to an earlier time then they all came back,
> but then my anti-virus renewal was gone, so I reinstalled that, then my favorites
> were all gone again. I dont now what to do, can somebody please help me?
>
>
> Post Originated from http://www.VistaForums.com Vista Support Forums
Malke
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Re: Help I lost all my favorites
Posted: 02-20-2009, 12:29 PM
classyclass wrote:
> can anyone help me. I installed an renewal of my anti-virus software, and
> some how all my favorites are either gone or the few that remain are not
> working. I had really important information in there and I dont know where
> it all went. This is what I have tried, I went to restore to an earlier
> time then they all came back, but then my anti-virus renewal was gone, so
> I reinstalled that, then my favorites were all gone again. I dont now what
> to do, can somebody please help me?

1. Back up your data, including your favorites, to removable media (external
hard drive, DVD+/-R).

2. Contact the Mystery Antivirus company's tech support.

3. Or instead of #2, use a different antivirus. I recommend NOD32
(commercial) or Avast (free version).

You should be backing up regularly anyway because Stuff Happens.

Malke
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MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

classyclass
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RE: Help I lost all my favorites
Posted: 02-20-2009, 02:12 PM
Trend MicroI did find my files on my computer, so I went through and&nbsp;typed&nbsp;them into word. then I created a new file for them. I apears to be working again.


Post Originated from http://www.VistaForums.com Vista Support Forums
classyclass
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RE: Help I lost all my favorites
Posted: 02-20-2009, 03:40 PM
I am still having problems, I have been having issues with my favorites folder before I did a renewal of my trend micro antivirus, so I am not sure if that was the problem, but it did not help anything either.&nbsp;After restarting my computer, all my favorites are now gone again. Everything else seems to be working fine, and I already paid for this renewal, so if I can somehow create a new favorites folder and start over I would be fine with that. But I do not know were to create this folder at. Can you help me with this?Thanks


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