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| Installed upgrade to Vista Home Premium on 1 Feb 07. I activated the product when I first installed. Now I am recieving messages to activate windows, when I do that it replies back with product key already used. I cannot figure out what this means. I am afraid to call or e-mail MSFT fearing something else will fail in the next 90 days and I won't have tech support (great customer service). The upgrade went rather smoothe, the only problem I ran into was after a couple days I started my computer and it changed drive designation. C drive turned into E drive ect. Sometimes it does that, C is actually on the raid controller and it tries to boot the others first. Anyway, I had to disconnect the other drives and boot from originial HD that vista was installed on. When I did that it asked me to insert the CD ROM and I did. All was working well until last night 7 Feb 07. Can anyone help? | Guest
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| "yodetdy" wrote: Quote:
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| WOW! I thought Windows ME was bad. I went through the same problems with Home Premium trying to get it to activate. It was the worst install process I've ever seen. 5 years, millions of $$, thousands of programmer and beta testing hours and THIS is the best they can do? "yodetdy" wrote: Quote:
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| Have you guys downloaded ALL the Vista Updates first BEFORE using your PC? See update details below: Update for Windows Vista (KB931573) Installation date: ‎07/‎02/‎2007 18:56 Installation status: Successful Update type: Recommended Install this update to resolve an issue where you may be prompted to activate a pre-installed copy of Windows Vista. After you install this item, you may have to restart your computer. More information: http://go.microsoft.com/fwlink/?LinkId=82159 More information: http://support.microsoft.com "student1" wrote: Quote:
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| | #5 (permalink) | |
| To all thanks for the reply, I finally got it figured out. I called MS at the number they gave me for automated validation over the phone. When I entered the numbers on the phone it did send an error but then I talked to a person. I read him the numbers that windows generates and he gave me some numbers to enter into the validation. I am sure that the MB changing the drive letters had something to do with it. I also found out that changing some drivers will also cause this. I look forward to many re-validations since I am an upgrade nut. I would not be suprised if I need to do it again with a new bios upgrade. I think that MS needs to take a step back on this copyright worry and evaluate the custumer service level. I have to be honest and say I was worried that I would not be able to validate the program after spending 160 dollars on this OS. While I am this subject I hope that MS is thinking about the upgrade process for vista a little more than they did for XP. I think that issuing another DVD that includes all the updates once a year for a nominal price would decrease the storage and bandwidth required to keep it in the update area for all to download. For example I bout XP early on just like I did Vista. In about a year or so XP came out with second edition. I thank them for giveing it to us for free, but it was such a pain to reload windows and get all the updates. I wish I could have got a 15.00 DVD with the OS and updates already on it. Anyway, I believe it would be cost effective to both the customer and to microsoft. Mike "yodetdy" wrote: Quote:
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