How do I?

Posted: 06-30-2006, 06:40 PM

yes

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My dad bought a used computer from a pawn shop. It is a Dell with XP. It
apparently is NOT a genuine legal copy of Windows XP, because it did not
pass the authenticity test. My dad cannot get windows updates as a result.
Is there anyone at Microsoft I can talk to? What number can I call? Is there
anything I can do? Thanks.

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Responses to "How do I?"

Corey Buffett

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Re: How do I?

Posted: 06-30-2006, 11:04 PM

yes wrote:

> My dad bought a used computer from a pawn shop. It is a Dell with XP. It
> apparently is NOT a genuine legal copy of Windows XP, because it did not
> pass the authenticity test. My dad cannot get windows updates as a result.
> Is there anyone at Microsoft I can talk to? What number can I call? Is there
> anything I can do? Thanks.
>
>

well if you call dell it may still be under Software Support, other than
that you only really have 2 options

1. check the store and see if they had done any reinstalls on it

2. just buy a new LEGAL copy

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