How do you close COM surrogate?

> Hey there Radeksgrl,
>
> Try this. Go into Task Manager>Processes Tab. Click on "Show processes
> from all users". Enter your Admin Creds.
>
> Then click on View>Select Columns, and click on the PID Checkbox. This is
> the Process Identifier or Process ID.
>
> Try to install the update and see what PID it fails on, and then look in the
> Task Manager (Try sorting by PID) and see what process it is. If you aren't
> familiar with killing processes, it can sometimes cause the system to lock
> up. So if you aren't sure if it should be killed or not, just post the name
> in here and we'll let you know what it is.
>
> Let me know how it goes!
>
> Best Regards,
>
> Will
>
>
> "Radeksgrl" wrote:
>

> > I have an HP Pavilion dv2315nr Notebook PC running Windows Vista Home
> > Premium. I am trying to install an update from HP Total Care Advisor (PC
> > Action Center). It says I need to close “COM Surrogate (Process ID 5176)� but
> > of course they don’t tell you how to close it. I checked in Task Manager,
> > Applications Tab and didn’t see anything running with that name. Can someone
> > please tell me how to close the COM Surrogate?

> Hi Will,
>
> Thanks for responding to my post. I tried what you said, however nowhere
> in
> the processes could I find a Process ID of 5176 or any Image Name that
> sounded like COM Surrogate. Any other ideas?
>
> Holly
>
>
>
> "William Anderson" wrote:
>

>> Hey there Radeksgrl,
>>
>> Try this. Go into Task Manager>Processes Tab. Click on "Show processes
>> from all users". Enter your Admin Creds.
>>
>> Then click on View>Select Columns, and click on the PID Checkbox. This
>> is
>> the Process Identifier or Process ID.
>>
>> Try to install the update and see what PID it fails on, and then look in
>> the
>> Task Manager (Try sorting by PID) and see what process it is. If you
>> aren't
>> familiar with killing processes, it can sometimes cause the system to
>> lock
>> up. So if you aren't sure if it should be killed or not, just post the
>> name
>> in here and we'll let you know what it is.
>>
>> Let me know how it goes!
>>
>> Best Regards,
>>
>> Will
>>
>>
>> "Radeksgrl" wrote:
>>

>> > I have an HP Pavilion dv2315nr Notebook PC running Windows Vista Home
>> > Premium. I am trying to install an update from HP Total Care Advisor
>> > (PC
>> > Action Center). It says I need to close “COM Surrogate (Process ID
>> > 5176)� but
>> > of course they don’t tell you how to close it. I checked in Task
>> > Manager,
>> > Applications Tab and didn’t see anything running with that name. Can
>> > someone
>> > please tell me how to close the COM Surrogate?

> I have an HP Pavilion dv2315nr Notebook PC running Windows Vista Home
> Premium. I am trying to install an update from HP Total Care Advisor (PC
> Action Center). It says I need to close “COM Surrogate (Process ID 5176)� but
> of course they don’t tell you how to close it. I checked in Task Manager,
> Applications Tab and didn’t see anything running with that name. Can someone
> please tell me how to close the COM Surrogate?