RE: HP Deskjet printer problem

George-you are not the only one with this problem if that makes you feel any better. No networking of computers is involved and I have only the HP Deskjet 712C. I have the same symptoms and history and have done all the same alleged fixes yet the problem remains. I have uninstalled and reinstalled. The HP website has been of no help. There must be others with this same problem.
Someone please help/
BJ

"George Brandon" wrote:

> I installed windows XP in 2002 and no problem with
> printers. I have two printers Hewlett Packard Deskjet
> 712C and 820Cse. Just recently started having problems
> with the print smearing. It only happens when printing
> documents from the internet or word type documents. Ran
> HP dignostics looked OK, prints test page fine. I can
> move the printers to a computer running windows 98 and it
> does not happen. I installed new printer cartridges, used
> HP cleaning kit using HP special paper nothing works. It
> appears to be some kind of interface problem with windows
> XP since I have downloaded updates. Is there some kind of
> fix?
>