HP g55xi all-in-one plus Win XP - Can't scan?

On Mon, 23 May 2005 10:11:50 -0700, "Byte"
<Byte@discussions.microsoft.com> said:

> The drivers for Windows 2K work just fine.

Thank you. I'm not certain what you mean, but I think you
mean that the drivers you've used with Windows 2K work okay
with Windows XP, including scanning.

I can print a picture from a file on the computer, but I
can't scan. Are you sure you can scan?

I have Version 3.1 of the HP g55xi software. HP says it
works with Windows 9x, 2000, XP, ME, and NT4. Also MAC OS
9.x and 10.x. That's the version I have on CD, and the one
I tried to re-install.

The HP Web site says the current driver for those operating
systems is

Release Date: 2003-01-23 Version: 3.10 (A.14.06.09)

I decided to download and try it even though I already have
Version 3.1 (Maybe the "A.14.06.09" is highly significant).
However, I still didn't get an icon, and when I push "Scan"
on the front panel, it still says it "can't connect to the
PC".

When I look at printers at the Control Panel, it tells me
the g55xi is installed.

If you can scan with a g55xi under Windows XP, I must be
doing something wrong. I'd really like to know what it is.

("Followup-To" set to microsoft.public.windowsxp.hardware
only.)

=======

"Bob Cunningham" wrote:

> Has anyone been able to use the scanner in their g55xi HP
> All-in-One with Windows XP?

> Did you use third-party software, and if so will you please
> tell me what software you used?

> I've been told by one HP Support person that the g55xi is
> incompatible with Windows XP for scanning. Does anyone
> disagree with that?

> I've seen Google hits that seem to suggest that there are
> third-party device drivers that will let a g55xi scan with
> XP, but I'm not sure they're saying that. It would be a big
> help to me if someone could tell me of successful scanning
> with a particular driver.

> Any help anyone cares to give me will be greatly
> appreciated.