HP Officejet 710

Posted: 01-06-2004, 02:56 PM
Just upgraded to Windows XP. Now my Officejet 710 will not fax. Just shows disconnected. Updated drivers, did not help. Can anyone help with my problem?

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Responses to "HP Officejet 710"

Cari \(MS-MVP\)
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Re: HP Officejet 710
Posted: 01-07-2004, 08:30 PM
The problem has probably arisen because the OfficeJet was kept connected to
the PC during the upgrade and the drivers have become corrupted.

Do a complete uninstall and reinstall as per:

http://www.coribright.com/Windows/Article%20One.htm

Use Updated drivers from HP for the reinstall and install them BEFORE
reconnecting the printer. The software will tell you when to connect the
printer. If it is a LPT (parallel) connection, ensure that the LPT port is
set to EPP in the BIOS.

Cari
www.coribright.com

"amourameita" <amourameita(removethis)@yahoo.com> wrote in message
news:2AFB3C92-C02E-42A6-BAC1-7971AAE24D56@microsoft.com...
> Just upgraded to Windows XP. Now my Officejet 710 will not fax. Just shows
> disconnected. Updated drivers, did not help. Can anyone help with my
> problem?
>

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