HP photosmart doesn't print from Limited User accounts

Posted: 02-24-2004, 04:21 AM

cypress629

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Posts: n/a

Just bought a new hardware box with Windows XP home edition.
Tried to install HP photosmart 1115 print driver for all users.

1. Downloaded latest driver software from HP website.
2. Completely removed all software drivers for the printer.
3. Followed the driver install software instructions EXACTLY.
4. The software install driver correctly identified the physical
printer (USB interface, port labeled "DOT4_001") and
successfully installed the driver.

The ADMIN account prints fine, but the limited user accounts won't
print at all. I see the print job move to print queue, and then
is removed as though it were sent to the printer. Unfortunately,
the print job seems to be "tossed away" and no printing takes place
at all.

Any suggestions ?

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