Probably because the CD only contains Win9x drivers which will NOT install
on XP.
The correct procedure is to disconnect the printer before the upgrade and
clean install the printer after the upgrade is complete.
The way to go now is to COMPLETELY uninstall the printer, reboot the PC and
the reinstall it.....
http://www.coribright.com/windows/Article%20One.htm
Do NOT miss out on step 4. Doing so will reinstall the corrupted drivers.
Download the XP driver package from the HP website at:
http://tinyurl.com/esz3
Installation instructions are at the HP website at
http://tinyurl.com/tyzb
On running the new driver package do NOT reconnect the printer to the PC
until the software TELLS you to do so.
Cari
www.coribright.com
"Mike" <m.e.sizemore@worldnet.att.com> wrote in message
news:0ace01c3c638$ef49df50$a301280a@phx.gbl...
> I have just upgraded to Windows XP. I keep getting an
> error message the XP can't find the driver for the
> printer from the installation CD for the printer.