You need to go to the HP website at
www.hp.com and download and install the
updated XP drivers for your printer. Windows9x/ME driver will NOT work with
XP.
Uninstall them and reboot the PC BEFORE you try another installation with
the correct drivers.
Cari
www.coribright.com
"squeeze4u" <clscyoung@yahoo.com> wrote in message
news:35f101c3554d$3fd62f30$a001280a@phx.gbl...
> I INSTALL THE SOFTWARE BUT THE PRINTER DOESN'T WORK. I HAD
> TO USE THE COMPATIBILTY WIZARD JUST TO INSTALL THE
> SOFTWARE. WHAT AM I DOING WORNG?