I can not record cds anymore!

I use Recordnow software which was on my computer when i bought it. For
about a year or so it worked great. I also have Music Match where I tried to
record. These programs do not work any longer. When i start them, I get to
the point where it asks me to put in a cd. After doing so, the door closes
then opens up again and says to put in a cd. Im so frustrated with these
programs. Anyone know what I need to do to get them to work again. Any help
would be great. Thanks!!