I can only log on on one user account

I don't know when this happened, but my wife tried to log on today and she
gets the welcome screen and then a black screen appears and none of her
settings load. The same thing happens when I try to log on to the admin
account. I have to alt control delete to be able to log on as myself from
this position.

Does anyone know what has caused this and more importantly how i can fix it?

Thanks

Hello,

what if you set your wife's account as an administrative account? Will it
work then?

Greetings,
P. Di Stolfo
--
////////////////////////////
http://blog.lysorp.com - Small Windows blog in German language
///////////////////////////

"steve" <steve@discussions.microsoft.com> schrieb im Newsbeitrag
news:F70E0BAB-5D37-4840-B3A7-B40C6F5A2FC8@microsoft.com...

>I don't know when this happened, but my wife tried to log on today and she
> gets the welcome screen and then a black screen appears and none of her
> settings load. The same thing happens when I try to log on to the admin
> account. I have to alt control delete to be able to log on as myself from
> this position.
>
> Does anyone know what has caused this and more importantly how i can fix
> it?
>
> Thanks

Thanks for your input. No it doesn't work. I already have an Owner ac set as
admin and that doesn't work either. I have tried creating another user
account and copying my wife's settings but that doesn't work either.

"P. Di Stolfo" wrote:

> Hello,
>
> what if you set your wife's account as an administrative account? Will it
> work then?
>
> Greetings,
> P. Di Stolfo
> --
> ////////////////////////////
> http://blog.lysorp.com - Small Windows blog in German language
> ///////////////////////////
>
> "steve" <steve@discussions.microsoft.com> schrieb im Newsbeitrag
> news:F70E0BAB-5D37-4840-B3A7-B40C6F5A2FC8@microsoft.com...

>

Steve

Which version of Vista are you using?

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"steve" <steve@discussions.microsoft.com> wrote in message
news:008757A5-47ED-4529-9B92-AE8D5E69083E@microsoft.com...

> Thanks for your input. No it doesn't work. I already have an Owner ac set
> as
> admin and that doesn't work either. I have tried creating another user
> account and copying my wife's settings but that doesn't work either.
>
> "P. Di Stolfo" wrote:
>

Vista Home Premium

"Ronnie Vernon MVP" wrote:

> Steve
>
> Which version of Vista are you using?
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "steve" <steve@discussions.microsoft.com> wrote in message
> news:008757A5-47ED-4529-9B92-AE8D5E69083E@microsoft.com...

>

More information
Windows Vista 32-bit Home Premium
When I start in Safe mode my wife's account works.
I set up another accoun tin safe mode but his too doesn't work in normal mode

"steve" wrote:

> Vista Home Premium
>
> "Ronnie Vernon MVP" wrote:
>

So no one can help me then?
I came to the community of experts and I can't find out what has caused this
problem or how it should be fixed.

If I had to reinstall Vista is there any tutorial that guides me through
this process?

Thanks

"steve" wrote:

> More information
> Windows Vista 32-bit Home Premium
> When I start in Safe mode my wife's account works.
> I set up another accoun tin safe mode but his too doesn't work in normal mode
>
> "steve" wrote:
>

Hello,

* here's a guide for you:
http://vistasupport.mvps.org/repair_..._vista_dvd.htm
This will do an "Upgrade" over the existing Vista installation.

* http://www.windowsreinstall.com : Windows reinstall guides.

I don't think this is a "community of experts", just a community with (some
good) experts who help out. I'm not an expert, I'm just trying to be
helpful.

Greetings,
P. Di Stolfo
--
////////////////////////////
http://blog.lysorp.com - Small Windows blog in German language
///////////////////////////

"steve" <steve@discussions.microsoft.com> schrieb im Newsbeitrag
news:54646BF0-0BDD-4DDE-A5AA-A85D6B9B0B5D@microsoft.com...

> So no one can help me then?
> I came to the community of experts and I can't find out what has caused
> this
> problem or how it should be fixed.
>
> If I had to reinstall Vista is there any tutorial that guides me through
> this process?
>
> Thanks
>
> "steve" wrote:
>

Thanks again for your input. It looks like I will have to upgrade my copy.
Thanks for the web links.

Steve

"P. Di Stolfo" wrote:

> Hello,
>
> * here's a guide for you:
> http://vistasupport.mvps.org/repair_..._vista_dvd.htm
> This will do an "Upgrade" over the existing Vista installation.
>
> * http://www.windowsreinstall.com : Windows reinstall guides.
>
> I don't think this is a "community of experts", just a community with (some
> good) experts who help out. I'm not an expert, I'm just trying to be
> helpful.
>
> Greetings,
> P. Di Stolfo
> --
> ////////////////////////////
> http://blog.lysorp.com - Small Windows blog in German language
> ///////////////////////////
>
> "steve" <steve@discussions.microsoft.com> schrieb im Newsbeitrag
> news:54646BF0-0BDD-4DDE-A5AA-A85D6B9B0B5D@microsoft.com...