I can't get my printer to work on xp - HP8550 dn

hIya

Thanks so much for trying to help me I have no printer errors as I cannot
link the PC to the network printer (8550dn) - I have been through and
installed all the drivers from HP website for this product but I have
problems just trying to locate the printer on the network!

We have replaced an old printer at the same port using ethernet cables
(10/100 network ) and have an IP address of 172.16.1.55 for that printer - I
have configured the new printer to have the same IP address as the old one as
stated from the factory default IP address 192.0.0.192 (is this okay or not??)
- All the Apple Macs link up fine and the printer works but has local zone
(no IP address is mentioned)- it is just an issue with the PCs (XP) as they
cannot locate the printer at all on the network using the IP address or the
hardware address

I am tearing my hair out trying to work this out - really hope you can help
on this issue Thanks again!!!

Lem wrote:

>> Help.....I have just brought a HP colour laserjet 8550dn printer
>>
>> I have installed the drivers for this on my PC which is running Windows Xp -
>> (have checked this printer is compatible with WinXP) but it will just not
>> print I can't work out why? Is there any one that can help me??

>
>You're a little thin on description of your problem ...
>
>Did you get any error messages, either on your computer or on the front panel of
>the printer?
>What happens when you try to print (from a non-complex application such as
>Notepad)?
>Did you follow the installation instructions here: http://tinyurl.com/lsdtd ?
>How have you connected the printer (parallel; Ethernet)?
>Are you certain that you have the proper and functional cables?
>Have you setup the printer as described here: http://tinyurl.com/pbp92 ?
>Can you print a printer configuration page from the printer's front panel?
>If you are attempting to share this printer, did you read "Troubleshooting
>Shared Printing Issues in a Microsoft Windows 2000 or Windows XP Environment"
>http://tinyurl.com/k3h5r ?
>
>http://tinyurl.com/pakls is the main hp support page for the 8550 series. If
>the info here and the links above don't help, try posting at an appropriate hp
>support forum (link on main hp support page).

--
Message posted via http://www.windowskb.com

"Toucanblue via WindowsKB.com" wrote:

> hIya
>
> Thanks so much for trying to help me I have no printer errors as I cannot
> link the PC to the network printer (8550dn) - I have been through and
> installed all the drivers from HP website for this product but I have
> problems just trying to locate the printer on the network!
>
> We have replaced an old printer at the same port using ethernet cables
> (10/100 network ) and have an IP address of 172.16.1.55 for that printer - I
> have configured the new printer to have the same IP address as the old one as
> stated from the factory default IP address 192.0.0.192 (is this okay or not??)
> - All the Apple Macs link up fine and the printer works but has local zone
> (no IP address is mentioned)- it is just an issue with the PCs (XP) as they
> cannot locate the printer at all on the network using the IP address or the
> hardware address
>
> I am tearing my hair out trying to work this out - really hope you can help
> on this issue Thanks again!!!
>
> Lem wrote:

> >> Help.....I have just brought a HP colour laserjet 8550dn printer
> >>
> >> I have installed the drivers for this on my PC which is running Windows Xp -
> >> (have checked this printer is compatible with WinXP) but it will just not
> >> print I can't work out why? Is there any one that can help me??

> >
> >You're a little thin on description of your problem ...
> >
> >Did you get any error messages, either on your computer or on the front panel of
> >the printer?
> >What happens when you try to print (from a non-complex application such as
> >Notepad)?
> >Did you follow the installation instructions here: http://tinyurl.com/lsdtd ?
> >How have you connected the printer (parallel; Ethernet)?
> >Are you certain that you have the proper and functional cables?
> >Have you setup the printer as described here: http://tinyurl.com/pbp92 ?
> >Can you print a printer configuration page from the printer's front panel?
> >If you are attempting to share this printer, did you read "Troubleshooting
> >Shared Printing Issues in a Microsoft Windows 2000 or Windows XP Environment"
> >http://tinyurl.com/k3h5r ?
> >
> >http://tinyurl.com/pakls is the main hp support page for the 8550 series. If
> >the info here and the links above don't help, try posting at an appropriate hp
> >support forum (link on main hp support page).

>
> --
> Message posted via http://www.windowskb.com

If I understand you correctly, you have configured the printer to have IP address =
172.16.1.55 That's OK.

I am not familiar with the details of how hp's "JetDirect" print server works, but
the issue may be that it is not, in fact, a real "Microsoft Networking Network
Printer." In this case, you'll have to install a "Standard TCP/IP Port" on the XP
machines. See this page from MS-MVP Bruce Sanderson, and let us know if it helps.
http://tinyurl.com/5towa

Ahh okay ...I will check this out thanks agin for helping - much
appreciated

Lem wrote:

>> hIya
>>

>[quoted text clipped - 39 lines]

>> >the info here and the links above don't help, try posting at an appropriate hp
>> >support forum (link on main hp support page).

>
>If I understand you correctly, you have configured the printer to have IP address =
>172.16.1.55 That's OK.
>
>I am not familiar with the details of how hp's "JetDirect" print server works, but
>the issue may be that it is not, in fact, a real "Microsoft Networking Network
>Printer." In this case, you'll have to install a "Standard TCP/IP Port" on the XP
>machines. See this page from MS-MVP Bruce Sanderson, and let us know if it helps.
>http://tinyurl.com/5towa

--
Message posted via http://www.windowskb.com