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I get a protection fault error when I try to print...

Posted: 11-08-2007, 12:01 AM
RickS
Guest
Posts: n/a
 
I get a box with the following message:

C:\windows\explorer.exe

Function address 0x686388a9 caused a protection fault. (exception code
0xc0000094)
Some or all property page(s) may not be displayed.

This occured after going to the "Printer and Faxes" and clicking on the
network printer's "Properties". I came to this point after trying to print
from IE7 and Mozilla and both crashing. So I went from this computer, where
this is occuring, to check the printer and that's when it occurs. I've gone
everywhere looking for a solution and I figured I give this a last shot to
see if anyone knows a solution. I'm runnig XP Professional SP2 on this
machine. This seem to after the power going out earlier today. This may of
scrambled something.
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Responses to "I get a protection fault error when I try to print..."

Alan Morris [MSFT]
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Re: I get a protection fault error when I try to print...
Posted: 11-08-2007, 06:24 PM


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"RickS" <RickS@discussions.microsoft.com> wrote in message
news:226F2177-E9E4-40D4-80E2-90F8F9B77061@microsoft.com...
>I get a box with the following message:
>
> C:\windows\explorer.exe
>
> Function address 0x686388a9 caused a protection fault. (exception code
> 0xc0000094)
> Some or all property page(s) may not be displayed.
>
> This occured after going to the "Printer and Faxes" and clicking on the
> network printer's "Properties". I came to this point after trying to print
> from IE7 and Mozilla and both crashing. So I went from this computer,
> where
> this is occuring, to check the printer and that's when it occurs. I've
> gone
> everywhere looking for a solution and I figured I give this a last shot to
> see if anyone knows a solution. I'm runnig XP Professional SP2 on this
> machine. This seem to after the power going out earlier today. This may of
> scrambled something.

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Alan Morris [MSFT]
Guest
Posts: n/a
 
Re: I get a protection fault error when I try to print...
Posted: 11-08-2007, 06:27 PM
the print driver UI module is corrupting the memory of the application that
it is loaded in. If the driver files where damaged in the power outage,
it's time to uninstall and reinstall the print driver.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"RickS" <RickS@discussions.microsoft.com> wrote in message
news:226F2177-E9E4-40D4-80E2-90F8F9B77061@microsoft.com...
>I get a box with the following message:
>
> C:\windows\explorer.exe
>
> Function address 0x686388a9 caused a protection fault. (exception code
> 0xc0000094)
> Some or all property page(s) may not be displayed.
>
> This occured after going to the "Printer and Faxes" and clicking on the
> network printer's "Properties". I came to this point after trying to print
> from IE7 and Mozilla and both crashing. So I went from this computer,
> where
> this is occuring, to check the printer and that's when it occurs. I've
> gone
> everywhere looking for a solution and I figured I give this a last shot to
> see if anyone knows a solution. I'm runnig XP Professional SP2 on this
> machine. This seem to after the power going out earlier today. This may of
> scrambled something.

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