installation hell vista

>I brought windows vista home edition upgrade, to upgrade my windows media
> center 2005
>
> During installation the install program stated that I must have windows
> vista premium edition to upgrade
>
> Or do a new installation, I did not want to wipe out my hard drive so I
> cancelled the installation and
>
> Went online to get purchase windows vista premium edition which will
> upgrade
> windows mce 2005
>
> So I stuck my anytimeupgrade disk and restarted the installation from
> home
> basic disk, entered the product key
>
> And it would not take it I was on the phone with MS for 3 hours in tech
> hell being passed from one dept to another
>
> Only to find out that I had to get a refund for the online upgrade for
> home
> premium and then take windows vista
>
> Home basic back to Wal-Mart and get a refund for that as well ( I
> purchased
> this from walmart a month ago I don’t know
>
> If I can find a receipt..
>
>
>
> To make matter worse the email I got from Microsoft about the home premium
> upgrade, there is no phone number to contact
>
> For a receipt. Just a website taking me to digital locker FAQ
>
>
>
> This is crazy crazy crazy im wasting my time and frustrated All I want to
> do
> is upgrade wmc 2005 to vista premium
>
>
>
> Is there anyone you could recommend that I talk to higher up at Microsoft
> that I can get a key do do this upgrade
>
>
>
>