Installation Problems

I have just attempted to upgrade to XP home edition from
ME but seem to have made a mess of it! Initially, it went
OK but I found that my Symantec Winfax Pro and Antivirus
2003 would not work. I tried all the suggested actions on
the Symantec website but they didn't help either. I
decided therefore to restore ME, uninstall the two
applications and then try the upgrade. This has left me
with a Blocking Issue on the XP upgrade as follows:

'Microsoft Shared Fax Client
Your existing Microsoft fax application will not be
available
after upgrading to Windows XP, and will be replaced by
the
Windows XP Fax. Please uninstall this fax application
using the
Add/Remove Programs in the Control Panel, and then
restart the
upgrade. Your current fax settings and data will be
saved, and
you can use Windows XP Fax to access your existing fax
servers
after the upgrade.'

ME doesn't have Microsoft Fax and when I try and reinstall
Winfax in ME, it won't do it, telling me to reboot to
clear the previous uninstall, which, of course doesn't
work!

I guess there is a file remaining in there from Winfax
that XP thinks is from Microsoft Fax.

I'm stuck so any help would be greatly appreciated.

Hope this is the right Group, if not please advise.

Mick Watts

Installation Problems