INSTALLSHIELD (R) SETUP LAUNCHER

I am trying to install the sims house party expansion pack. Every time I hit
the install button this message appears:

Installshield (R) Setup Launcher has encountered a problem and needs to
close. We are sorry for the inconvenience.

Can anyone please tell me how to get around this problem. Thanks

Hi twittoe,

Let's try a couple of things to get that working for you again:

1. Startup your system in SAFE MODE by pressing F8 repeatedly
while your system is booting up after you've shut down your system

2. Log in with an account you've created as a "Computer Administrator"
account that you'll use to play the game, but don't use a Limited account.

--
Cheers, * Windows XP MVP Shell / User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
__________________________________________________ _______


twittoe Wrote:
=================
| I am trying to install the sims house party expansion pack. Every time I hit
| the install button this message appears:
|
| Installshield (R) Setup Launcher has encountered a problem and needs to
| close. We are sorry for the inconvenience.
|
| Can anyone please tell me how to get around this problem. Thanks

Jimmy S.

Thank you for your advice, but it didn't work. Do you have any other
suggestions? I just got the same message when I did it in safe mode and when
I was the administrator. Thanks for your time.

Hi twittoe,

Here's how to correct most InstallShield Setup problems:

1. Update to the Latest InstallShield Installation Engines:
http://consumer.installshield.com/kb.asp?id=Q108322

2. Acquire Administrative Privileges on Your Computer
http://consumer.installshield.com/kb.asp?id=Q108379

3. Detect and End Previously Running Installation Processes
http://consumer.installshield.com/kb.asp?id=Q108393

4. Install the InstallShield iKernal software:
http://consumer.installshield.com/kb.asp?id=Q108497

5. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility: http://www.mlin.net/StartupCPL.shtml
or this method: http://www.pacs-portal.co.uk/startup_content.php

6. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

7. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

8. Configure the DCOM Settings on Your Computer
http://consumer.installshield.com/kb.asp?id=Q108324


--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
__________________________________________________ _______


twittoe Wrote:
=================
| Jimmy S.
|
| Thank you for your advice, but it didn't work. Do you have any other
| suggestions? I just got the same message when I did it in safe mode and when
| I was the administrator. Thanks for your time.