internal conflict?

Posted: 02-08-2009, 05:49 PM
an antivirus message keeps popping up, saying my computer is loaded with
viruses...when i try to register..and pay, which i dont want to do anyway, it
says my email is not in their records....how can i dump this
software....uninstall it....whatever i need to do?

internal conflict?


Responses to "internal conflict?"

Malke
Guest
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Re: internal conflict?
Posted: 02-08-2009, 06:13 PM
turtlegirl wrote:
> an antivirus message keeps popping up, saying my computer is loaded with
> viruses...when i try to register..and pay, which i dont want to do anyway,
> it says my email is not in their records....how can i dump this
> software....uninstall it....whatever i need to do?
Your system is infected with a rogue antivirus program. It is called "rogue"
because it pretends to be A Good Guy but is really Evil. Do not pay them!

Because you didn't give me the name of the program that is trying to get you
to buy it, I can't point you to specific removal steps. Look for them here:

Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html
or here - Malwarebytes malware removal guides - http://tinyurl.com/5xrpft

If you are infected with XP Antivirus or Antivirus 2009/10, here are removal
steps:

http://www.bleepingcomputer.com/malw...antivirus-2009
http://www.bleepingcomputer.com/forums/topic154529.html (earlier versions)

Removal instructions for Antivirus 2010:
http://www.malwarebytes.org/forums/i...showtopic=6703

Removal instructions for Antivirus 2009:
http://www.malwarebytes.org/forums/i...showtopic=5178

These may work for you and all may be well. However, in many cases the
computer will also be infected with Zlob and/or Vundo trojans and protected
by a rootkit. These machines are extremely difficult to clean.

If your machine is one of these cases, either get guided help at one of the
specialty forums below OR back up your data and do a clean install of
Windows. It is your choice. If you are unsure how to back up your data or
how to do a clean install, you can take your machine to a local computer
professional. I don't recommend using BigComputerStore/GeekSquad types of
places.

PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.

http://aumha.org/downloads/hijackthis.zip
http://aumha.net/ - Click on the HijackThis forum. Read the announcement and
the stickies *first*.
http://www.atribune.org/forums/index.php?showforum=9
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/...splay.php?f=25
http://www.geekstogo.com/forum/Malwa..._Here-f37.html
http://www.malwarebytes.org/forums/i...hp?showforum=7
http://gladiator-antivirus.com/forum...?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/
http://www.thespykiller.co.uk/index.php?board=3.0
http://forums.subratam.org/index.php?showforum=7

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

 
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