Re: Internet Access

On Sat, 04 Oct 2003 19:35:51 GMT, sf wrote:

> for some reason, my computer at work seems to find an IP
> address (different ones each time) and tells me how "fast"
> the access is, but I can't seem to actually connect to the
> internet via IE or Outlook.
>
> All connections are good, even at the server. What else can
> I check?
>
> I'm always confused by connecting via LAN/WAN. Am I using a
> modem or not? Could this be the source of my problem or is
> something corrupted?
>
> TIA

L= Local LAN is your local network: computer to computer (nearby, next
room, other side of house, etc). Do not use a firewall on your LAN.

W= Wide WAN is the wide area network; your computer to some computer "out
there" (far away, a wide stretch). Definitely use a firewall on this
connection.

I have no idea what hardware you have on your system but you need to use
some kind of modem or a wireless adapter/router combo to gain internet
access. Check your system documentation or Device Manager for more info
about what hardware is on your computer.

--
Sharon F
MS-MVP - Windows XP Shell/User

On Sun, 05 Oct 2003 02:07:33 GMT, Sharon F
<sharonfDEL@ETEmvps.org> wrote:

> On Sat, 04 Oct 2003 19:35:51 GMT, sf wrote:
>

> > for some reason, my computer at work seems to find an IP
> > address (different ones each time) and tells me how "fast"
> > the access is, but I can't seem to actually connect to the
> > internet via IE or Outlook.
> >
> > All connections are good, even at the server. What else can
> > I check?
> >
> > I'm always confused by connecting via LAN/WAN. Am I using a
> > modem or not? Could this be the source of my problem or is
> > something corrupted?
> >
> > TIA

>
> L= Local LAN is your local network: computer to computer (nearby, next
> room, other side of house, etc). Do not use a firewall on your LAN.
>
> W= Wide WAN is the wide area network; your computer to some computer "out
> there" (far away, a wide stretch). Definitely use a firewall on this
> connection.
>
> I have no idea what hardware you have on your system but you need to use
> some kind of modem or a wireless adapter/router combo to gain internet
> access. Check your system documentation or Device Manager for more info
> about what hardware is on your computer.

It's really a WAN, but I don't have an option for WAN in
Connections, so I called it LAN (Microsoft's wording).

Again, what should I be checking? It worked fine, I could
connect to the internet and do anything I wanted. Then
while sitting idle, my computer lost all of its settings - I
had to re-enter the 25 digit code! Now, everything is fine
except I can't access the internet.

That's why I'm asking. There is no virus on it. The
computer hadn't been used for months, I'd just downloaded
and installed all the updates it needed, installed
ZoneAlarm, AVG & AdAware the day before. After I lost the
internet, I downloaded a virus protector onto disk from
another computer and ran it on mine - there is no virus.

IT is very busy, so I'm thinking of just taking it to a
local computer repair shop.... but I don't know what to tell
them to look for. Any ideas?

Why would the computer give me an IP address and tell me the
speed, but not connect to the internet?

On Mon, 06 Oct 2003 05:06:36 GMT, sf wrote:

>> On Sat, 04 Oct 2003 19:35:51 GMT, sf wrote:
>>

>> > for some reason, my computer at work seems to find an IP
>> > address (different ones each time) and tells me how "fast"
>> > the access is, but I can't seem to actually connect to the
>> > internet via IE or Outlook.
>> >
>> > All connections are good, even at the server. What else can
>> > I check?
>> >
>> > I'm always confused by connecting via LAN/WAN. Am I using a
>> > modem or not? Could this be the source of my problem or is
>> > something corrupted?
>> >
>> > TIA

>>
>> L= Local LAN is your local network: computer to computer (nearby, next
>> room, other side of house, etc). Do not use a firewall on your LAN.
>>
>> W= Wide WAN is the wide area network; your computer to some computer "out
>> there" (far away, a wide stretch). Definitely use a firewall on this
>> connection.
>>
>> I have no idea what hardware you have on your system but you need to use
>> some kind of modem or a wireless adapter/router combo to gain internet
>> access. Check your system documentation or Device Manager for more info
>> about what hardware is on your computer.

>
> It's really a WAN, but I don't have an option for WAN in
> Connections, so I called it LAN (Microsoft's wording).
>
> Again, what should I be checking? It worked fine, I could
> connect to the internet and do anything I wanted. Then
> while sitting idle, my computer lost all of its settings - I
> had to re-enter the 25 digit code! Now, everything is fine
> except I can't access the internet.
>
> That's why I'm asking. There is no virus on it. The
> computer hadn't been used for months, I'd just downloaded
> and installed all the updates it needed, installed
> ZoneAlarm, AVG & AdAware the day before. After I lost the
> internet, I downloaded a virus protector onto disk from
> another computer and ran it on mine - there is no virus.
>
> IT is very busy, so I'm thinking of just taking it to a
> local computer repair shop.... but I don't know what to tell
> them to look for. Any ideas?
>
> Why would the computer give me an IP address and tell me the
> speed, but not connect to the internet?

I'm not familiar with your work setup. I was just trying to give you a way
to separate "LAN" and "WAN" in your mind for future reference. *L*AN is
*L*ocal networking.

But let's concentrate on your internet connection. Unfortunately it is
difficult to suggest anything without knowing how you are connecting to the
internet.

If the connection is "always on" (DSL, cable, T1, etc) then you need to
talk to IT to find out why you are unable to connect.

If you initiate the connection from your system, is it a direct connection
to the "outside" or do you have to pass through the company's firewall
first? You may end up having to talk to IT here anyhow to get "permission"
to connect outside of the firewall.

Your computer always has an IP number when connected to any network. It may
be a predetermined number or one that is assigned automatically and
randomly.

Speed is reported for any active connection. How do you know that the one
you are seeing is for the internet connection that you're trying to create?

Control Panel> Network Connections shows the list of connections currently
configured for your system. If there is a coworker that can get to the
internet, take a look at their Network Connections window when they have an
active internet connection. See which items are listed as Connected. You
can also look in their Internet Options> Connections panel to see which
connection is designated as their default internet connection.

You can rename the connections in Network Connection to anything that makes
more sense to you. To do so, right click on any of them and select Rename.

--
Sharon F
MS MVP - Windows Shell/User

I have a DSL connection through a 2-Wire LAN connection
that has a problem with Windows Internet Explorer. It
doesn't seem to be able to access the internet. Netscape
Navigator does but not IE. I have tried many things
including reconfiguring the connection and reinstalling it.
It was working for a while before it had this problem yet
NN always works. What am I doing wrong?

>-----Original Message-----
>I have a DSL connection through a 2-Wire LAN connection
>that has a problem with Windows Internet Explorer. It
>doesn't seem to be able to access the internet. Netscape
>Navigator does but not IE. I have tried many things
>including reconfiguring the connection and reinstalling

it.

>It was working for a while before it had this problem yet
>NN always works. What am I doing wrong?
>.
> I do not know which DSL ISP you are using but if it is

SBC then it is definetly not your fault. They are
constatly having problems with their system - contact the
level one tech. support for possible solutions if
unsatisfied then have them transfer you to level two tech.
support. The Second option is usuallyn the best and the
most comprohensive. I hope this a help.

If Netscape works, but Internet Explorer won't, the
problem will likely be in Internet Explorer, and not with
the ISP or DSL line. The DSL is obviously working if
Netscape is getting web sites.

Have you tried clearing the "Temporary Internet Files" in
Internet Explorer? Go to the control panel and select
Internet Options. Click on Delete Files in the middle of
that window and click OK on the confirmation box. I would
also delete the cookies too.

If that doesn't work try going to start then run type
in "cmd" without the quotes, at the c:\ prompt type
in "nslookup www.yahoo.com" again w/o the quotes, and hit
enter. Look for something that says "non-autoritative
answer:" under that it should say a name of
www.yahoo.akadns.net and several IP addresses. Take the
first IP address (216.109.118.65) and type that into the
address bar of Internet Explorer.

>-----Original Message-----
>

>>-----Original Message-----
>>I have a DSL connection through a 2-Wire LAN connection
>>that has a problem with Windows Internet Explorer. It
>>doesn't seem to be able to access the internet. Netscape
>>Navigator does but not IE. I have tried many things
>>including reconfiguring the connection and reinstalling

>it.

>>It was working for a while before it had this problem yet
>>NN always works. What am I doing wrong?
>>.
>> I do not know which DSL ISP you are using but if it is

>SBC then it is definetly not your fault. They are
>constatly having problems with their system - contact the
>level one tech. support for possible solutions if
>unsatisfied then have them transfer you to level two

tech.

>support. The Second option is usuallyn the best and the
>most comprohensive. I hope this a help.
>.
>

Email me and I'll try to help you. Take out the "NOSpam."
to send to me.

>-----Original Message-----
>If Netscape works, but Internet Explorer won't, the
>problem will likely be in Internet Explorer, and not with
>the ISP or DSL line. The DSL is obviously working if
>Netscape is getting web sites.
>
>Have you tried clearing the "Temporary Internet Files" in
>Internet Explorer? Go to the control panel and select
>Internet Options. Click on Delete Files in the middle of
>that window and click OK on the confirmation box. I would
>also delete the cookies too.
>
>If that doesn't work try going to start then run type
>in "cmd" without the quotes, at the c:\ prompt type
>in "nslookup www.yahoo.com" again w/o the quotes, and hit
>enter. Look for something that says "non-autoritative
>answer:" under that it should say a name of
>www.yahoo.akadns.net and several IP addresses. Take the
>first IP address (216.109.118.65) and type that into the
>address bar of Internet Explorer.
>
>
>
>

>>-----Original Message-----
>>

>>>-----Original Message-----
>>>I have a DSL connection through a 2-Wire LAN connection
>>>that has a problem with Windows Internet Explorer. It
>>>doesn't seem to be able to access the internet. Netscape
>>>Navigator does but not IE. I have tried many things
>>>including reconfiguring the connection and reinstalling

>>it.

>>>It was working for a while before it had this problem

yet

>>>NN always works. What am I doing wrong?
>>>.
>>> I do not know which DSL ISP you are using but if it

is

>>SBC then it is definetly not your fault. They are
>>constatly having problems with their system - contact

the

>>level one tech. support for possible solutions if
>>unsatisfied then have them transfer you to level two

>tech.

>>support. The Second option is usuallyn the best and the
>>most comprohensive. I hope this a help.
>>.
>>

>.
>

Go to your Internet Options , Connections, Lan Settings
and uncheck "Automatically detect Settings. I have seen
this cause connection problems with some ISPs

>-----Original Message-----
>Email me and I'll try to help you. Take out

the "NOSpam."

>to send to me.

>>-----Original Message-----
>>If Netscape works, but Internet Explorer won't, the
>>problem will likely be in Internet Explorer, and not

with

>>the ISP or DSL line. The DSL is obviously working if
>>Netscape is getting web sites.
>>
>>Have you tried clearing the "Temporary Internet Files"

in

>>Internet Explorer? Go to the control panel and select
>>Internet Options. Click on Delete Files in the middle

of

>>that window and click OK on the confirmation box. I

would

>>also delete the cookies too.
>>
>>If that doesn't work try going to start then run type
>>in "cmd" without the quotes, at the c:\ prompt type
>>in "nslookup www.yahoo.com" again w/o the quotes, and

hit

>>enter. Look for something that says "non-autoritative
>>answer:" under that it should say a name of
>>www.yahoo.akadns.net and several IP addresses. Take the
>>first IP address (216.109.118.65) and type that into

the

>>address bar of Internet Explorer.
>>
>>
>>
>>

>>>-----Original Message-----
>>>
>>>>-----Original Message-----
>>>>I have a DSL connection through a 2-Wire LAN

connection

>>>>that has a problem with Windows Internet Explorer. It
>>>>doesn't seem to be able to access the internet.

Netscape

>>>>Navigator does but not IE. I have tried many things
>>>>including reconfiguring the connection and

reinstalling

>>>it.
>>>>It was working for a while before it had this problem

>yet

>>>>NN always works. What am I doing wrong?
>>>>.
>>>> I do not know which DSL ISP you are using but if it

>is

>>>SBC then it is definetly not your fault. They are
>>>constatly having problems with their system - contact

>the

>>>level one tech. support for possible solutions if
>>>unsatisfied then have them transfer you to level two

>>tech.

>>>support. The Second option is usuallyn the best and

the

>>>most comprohensive. I hope this a help.
>>>.
>>>

>>.
>>

>.
>