Invisible Faxes

Posted: 09-02-2005, 12:41 PM

karl0s_2000

Guest
Posts: n/a

Hi,
I am running XP Pro and have been successfully receiving faxes using Fax
Console for about 6mths. Now when I view my inbox, no received faxes are
viewable, even though i know that there are some there, and that it is still
receiving them. At the bottom of the screen it also says "7 items", although
none can be seen. Any assistance would be greatly appreciated, as there are
should be some important faxes in there!

Many Thanks,
Karl

Responses to "Invisible Faxes"

Russ Valentine [MVP-Outlook]

Guest
Posts: n/a

Re: Invisible Faxes

Posted: 09-03-2005, 12:01 AM

What happens when you look at your Inbox Folder in Windows Explorer?
<drive>:\Documents and Settings\All Users\Application Data\Microsoft\Windows
NT\MSFax\

--
Russ Valentine
[MVP-Outlook]
"karl0s_2000" <karl0s_2000@discussions.microsoft.com> wrote in message
news:C154D6D3-35B9-48FF-B35F-9C1FBB3D2773@microsoft.com...

> Hi,
> I am running XP Pro and have been successfully receiving faxes using Fax
> Console for about 6mths. Now when I view my inbox, no received faxes are
> viewable, even though i know that there are some there, and that it is
> still
> receiving them. At the bottom of the screen it also says "7 items",
> although
> none can be seen. Any assistance would be greatly appreciated, as there
> are
> should be some important faxes in there!
>
> Many Thanks,
> Karl

karl0s_2000

Guest
Posts: n/a

Re: Invisible Faxes

Posted: 09-03-2005, 10:31 AM

I can view the .tifs fine from there, and the number of items correlates with
what the fax console is telling me should be there, they are just not visible
from the console. At least i can access the faxes directly that way.

"Russ Valentine [MVP-Outlook]" wrote:

> What happens when you look at your Inbox Folder in Windows Explorer?
> <drive>:\Documents and Settings\All Users\Application Data\Microsoft\Windows
> NT\MSFax\
>
>
> --
> Russ Valentine
> [MVP-Outlook]
> "karl0s_2000" <karl0s_2000@discussions.microsoft.com> wrote in message
> news:C154D6D3-35B9-48FF-B35F-9C1FBB3D2773@microsoft.com...
> > Hi,
> > I am running XP Pro and have been successfully receiving faxes using Fax
> > Console for about 6mths. Now when I view my inbox, no received faxes are
> > viewable, even though i know that there are some there, and that it is
> > still
> > receiving them. At the bottom of the screen it also says "7 items",
> > although
> > none can be seen. Any assistance would be greatly appreciated, as there
> > are
> > should be some important faxes in there!
> >
> > Many Thanks,
> > Karl
>
>
>

Russ Valentine [MVP-Outlook]

Guest
Posts: n/a

Re: Invisible Faxes

Posted: 09-03-2005, 12:02 PM

I've seen the Fax Console's Inbox act up like this if there is a corrupt
file in it or after it reaches a large size.
Unless you want to try to search for a corrupt file, you might just want to
start a new folder for saving your received faxes.
--
Russ Valentine
[MVP-Outlook]
"karl0s_2000" <karl0s2000@discussions.microsoft.com> wrote in message
news:3332CB30-9E39-4ADA-9140-8B9D4B69F205@microsoft.com...

>I can view the .tifs fine from there, and the number of items correlates
>with
> what the fax console is telling me should be there, they are just not
> visible
> from the console. At least i can access the faxes directly that way.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> What happens when you look at your Inbox Folder in Windows Explorer?
>> <drive>:\Documents and Settings\All Users\Application
>> Data\Microsoft\Windows
>> NT\MSFax\
>>
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "karl0s_2000" <karl0s_2000@discussions.microsoft.com> wrote in message
>> news:C154D6D3-35B9-48FF-B35F-9C1FBB3D2773@microsoft.com...
>> > Hi,
>> > I am running XP Pro and have been successfully receiving faxes using
>> > Fax
>> > Console for about 6mths. Now when I view my inbox, no received faxes
>> > are
>> > viewable, even though i know that there are some there, and that it is
>> > still
>> > receiving them. At the bottom of the screen it also says "7 items",
>> > although
>> > none can be seen. Any assistance would be greatly appreciated, as
>> > there
>> > are
>> > should be some important faxes in there!
>> >
>> > Many Thanks,
>> > Karl
>>
>>
>>

karl0s_2000

Guest
Posts: n/a

Re: Invisible Faxes

Posted: 09-03-2005, 01:29 PM

Cheers, I'll try changing settings to save faxes in a different folder. Will
let you know how i get on.

Karl

"Russ Valentine [MVP-Outlook]" wrote:

> I've seen the Fax Console's Inbox act up like this if there is a corrupt
> file in it or after it reaches a large size.
> Unless you want to try to search for a corrupt file, you might just want to
> start a new folder for saving your received faxes.
> --
> Russ Valentine
> [MVP-Outlook]
> "karl0s_2000" <karl0s2000@discussions.microsoft.com> wrote in message
> news:3332CB30-9E39-4ADA-9140-8B9D4B69F205@microsoft.com...
> >I can view the .tifs fine from there, and the number of items correlates
> >with
> > what the fax console is telling me should be there, they are just not
> > visible
> > from the console. At least i can access the faxes directly that way.
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> What happens when you look at your Inbox Folder in Windows Explorer?
> >> <drive>:\Documents and Settings\All Users\Application
> >> Data\Microsoft\Windows
> >> NT\MSFax\
> >>
> >>
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "karl0s_2000" <karl0s_2000@discussions.microsoft.com> wrote in message
> >> news:C154D6D3-35B9-48FF-B35F-9C1FBB3D2773@microsoft.com...
> >> > Hi,
> >> > I am running XP Pro and have been successfully receiving faxes using
> >> > Fax
> >> > Console for about 6mths. Now when I view my inbox, no received faxes
> >> > are
> >> > viewable, even though i know that there are some there, and that it is
> >> > still
> >> > receiving them. At the bottom of the screen it also says "7 items",
> >> > although
> >> > none can be seen. Any assistance would be greatly appreciated, as
> >> > there
> >> > are
> >> > should be some important faxes in there!
> >> >
> >> > Many Thanks,
> >> > Karl
> >>
> >>
> >>

>
>
>

karl0s_2000

Guest
Posts: n/a

Re: Invisible Faxes

Posted: 09-04-2005, 02:28 PM

Since I've changed the folder, any new faxes are visible.

Thanks a lot for your help,
Karl

Russ Valentine [MVP-Outlook]

Guest
Posts: n/a

Re: Invisible Faxes

Posted: 09-04-2005, 03:39 PM

Just curious. How many faxes were in your original Inbox folder before it
started to act up?
--
Russ Valentine
[MVP-Outlook]
"karl0s_2000" <karl0s2000@discussions.microsoft.com> wrote in message
news:96FD8769-D639-47F8-99BD-E5B3D5718C31@microsoft.com...

> Since I've changed the folder, any new faxes are visible.
>
> Thanks a lot for your help,
> Karl
>
>

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