ipod usb device not recognized

Hi all -
This is a message to provide helpful information we were unable to
find. When we got our new ipod Nano and plugged it in to our HP laptop
with Windows XP, we got a message saying "usb device not recognized."

After much frustration, we figured out the fix: reset the device. To
do this, toggle the hold switch (set to hold, then flip back), then
press the menu and middle buttons at the same time for 6 seconds until
the apple logo appears. Now plug it in to the computer again. This
fixed our problem.

Good luck, and enjoy your "easy to use" ipod.

-Ben