Is there a new virus filling hard drives????????????????
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| ljmace1953 |
>
> UPDATEI have users compaining that they are unable to save info on thier
> hd.
> When
> we look it shows 200k avail. We delete files but no changes in hd space.
> We
> can't run anyking of spyware or anitvirus. We do have both already but the
> antivirus didn't prevent whatever is happening from occurring. Any help
> is
> greatly appreciated.
> thanks
> Mace
> UPDATE: After the PC was rebuilt using a recovery partition, Symantec
> Antivirus was loaded. As soon as antivirus definitions were downloaded,
> the
> same thing happened. 0 hard drive space available, and an error message
> regarding a corrupt user profile:
> UPdate: this occurs after a reboot we 1st thought it was a symantec
> problem
> we show 0k bytes
> We could really us help
> thanks
> Mace
| Michael Solomon \(MS-MVP\) |
> I'd start by checking the hard drive manufacturer's website for their
> diagnostic tools, making not of how to create their tools disk and the
> instructions for use, download the tools and run their diagnostic. Better
> to rule out a failing hard drive before anything else based on the
> information you've already posted.
>
> --
> In memory of our dear friend, MVP Alex Nichol.
>
> Michael Solomon MS-MVP
> Windows Shell/User
> https://mvp.support.microsoft.com/communities/mvp.aspx
> Backup is a PC User's Best Friend
> DTS-L.Org: http://www.dts-l.org/
>
>
> "ljmace1953" <ljmace1953@discussions.microsoft.com> wrote in message
> news:0385D19F-F281-4DDB-ACF2-B55F175ED9E1@microsoft.com...> >>
> > UPDATEI have users compaining that they are unable to save info on thier
> > hd.
> > When
> > we look it shows 200k avail. We delete files but no changes in hd space.
> > We
> > can't run anyking of spyware or anitvirus. We do have both already but the
> > antivirus didn't prevent whatever is happening from occurring. Any help
> > is
> > greatly appreciated.
> > thanks
> > Mace
> > UPDATE: After the PC was rebuilt using a recovery partition, Symantec
> > Antivirus was loaded. As soon as antivirus definitions were downloaded,
> > the
> > same thing happened. 0 hard drive space available, and an error message
> > regarding a corrupt user profile:
> > UPdate: this occurs after a reboot we 1st thought it was a symantec
> > problem
> > we show 0k bytes
> > We could really us help
> > thanks
> > Mace
>
>
| ljmace1953 |
> I'd start by checking the hard drive manufacturer's website for their
> diagnostic tools, making not of how to create their tools disk and the
> instructions for use, download the tools and run their diagnostic. Better
> to rule out a failing hard drive before anything else based on the
> information you've already posted.
>
> --
> In memory of our dear friend, MVP Alex Nichol.
>
> Michael Solomon MS-MVP
> Windows Shell/User
> https://mvp.support.microsoft.com/communities/mvp.aspx
> Backup is a PC User's Best Friend
> DTS-L.Org: http://www.dts-l.org/
>
>
> "ljmace1953" <ljmace1953@discussions.microsoft.com> wrote in message
> news:0385D19F-F281-4DDB-ACF2-B55F175ED9E1@microsoft.com...> >>
> > UPDATEI have users compaining that they are unable to save info on thier
> > hd.
> > When
> > we look it shows 200k avail. We delete files but no changes in hd space.
> > We
> > can't run anyking of spyware or anitvirus. We do have both already but the
> > antivirus didn't prevent whatever is happening from occurring. Any help
> > is
> > greatly appreciated.
> > thanks
> > Mace
> > UPDATE: After the PC was rebuilt using a recovery partition, Symantec
> > Antivirus was loaded. As soon as antivirus definitions were downloaded,
> > the
> > same thing happened. 0 hard drive space available, and an error message
> > regarding a corrupt user profile:
> > UPdate: this occurs after a reboot we 1st thought it was a symantec
> > problem
> > we show 0k bytes
> > We could really us help
> > thanks
> > Mace
>
>
| ljmace1953 |
> UPDATE:
> We went to the windows disk defragmeter and it shows 300000% that isn't a
> typo free space. We go the an xp box not rebooted and it shows normal(ie
> 78%)
> thanks
> Mace
>
> "Michael Solomon (MS-MVP)" wrote:
>>> I'd start by checking the hard drive manufacturer's website for their
>> diagnostic tools, making not of how to create their tools disk and the
>> instructions for use, download the tools and run their diagnostic.
>> Better
>> to rule out a failing hard drive before anything else based on the
>> information you've already posted.
>>
>> --
>> In memory of our dear friend, MVP Alex Nichol.
>>
>> Michael Solomon MS-MVP
>> Windows Shell/User
>> https://mvp.support.microsoft.com/communities/mvp.aspx
>> Backup is a PC User's Best Friend
>> DTS-L.Org: http://www.dts-l.org/
>>
>>
>> "ljmace1953" <ljmace1953@discussions.microsoft.com> wrote in message
>> news:0385D19F-F281-4DDB-ACF2-B55F175ED9E1@microsoft.com...>> >>>
>> > UPDATEI have users compaining that they are unable to save info on
>> > thier
>> > hd.
>> > When
>> > we look it shows 200k avail. We delete files but no changes in hd
>> > space.
>> > We
>> > can't run anyking of spyware or anitvirus. We do have both already but
>> > the
>> > antivirus didn't prevent whatever is happening from occurring. Any
>> > help
>> > is
>> > greatly appreciated.
>> > thanks
>> > Mace
>> > UPDATE: After the PC was rebuilt using a recovery partition, Symantec
>> > Antivirus was loaded. As soon as antivirus definitions were
>> > downloaded,
>> > the
>> > same thing happened. 0 hard drive space available, and an error
>> > message
>> > regarding a corrupt user profile:
>> > UPdate: this occurs after a reboot we 1st thought it was a symantec
>> > problem
>> > we show 0k bytes
>> > We could really us help
>> > thanks
>> > Mace
>>
>>
| Michael Solomon \(MS-MVP\) |
> Start by checking to see if Hibernation is enabled and check to see the size
> of the hiberfil.sys file. It's located in the root of the C drive. You
> will need to set view options to see all files in Explorer. Open Explorer,
> go to Tools, select Folder Options, go to the View tab, remove the checks
> from the hidden files options and place them next to the show options.
>
> If the file is quite large, that might be one source of the issue. If you
> don't need the Hibernation feature, turn it off. Open Control Panel, open
> Display, go to the Hibernate tab and remove the check from Enable
> Hibernation and click OK.
>
> Next possibility is System Restore, these files are kept in the System
> Volume Information folder and is usually inaccessible. I don't recommend
> running with it off but you can clear all but the most recent restore point
> or clear them all and start over. To clear all but the most recent, in
> Explorer, right click the drive, select Properties, click Disk Cleanup,
> click More Options, click Clean-up under System Restore and you will be
> offered the option to clear all but the most recent restore point. You can
> clear them all but turning off System Restore and turning it back on. In
> Control Panel, go to System and go to the System Restore tab. If this makes
> a substantial difference, you might want to lower the amount of space
> allocated for System Restore.
>
> Next, a virus is always possible and if you cannot run the antivirus
> application on the system to scan for viruses, try an online scanner:
> http://housecall.trendmicro.com/
>
> Many other antivirus application sites have online scanners as well.
>
> You might also want to look for any malware on the system. If you have the
> space to do so, download, install and run Ad Aware, www.lavasoftusa.com.
>
> --
> In memory of our dear friend, MVP Alex Nichol.
>
> Michael Solomon MS-MVP
> Windows Shell/User
> https://mvp.support.microsoft.com/communities/mvp.aspx
> Backup is a PC User's Best Friend
> DTS-L.Org: http://www.dts-l.org/
>
>
> "ljmace1953" <ljmace1953@discussions.microsoft.com> wrote in message
> news:8FD2D45F-C1F5-4EE3-87A5-559E4B880E43@microsoft.com...> > UPDATE:>
> > We went to the windows disk defragmeter and it shows 300000% that isn't a
> > typo free space. We go the an xp box not rebooted and it shows normal(ie
> > 78%)
> > thanks
> > Mace
> >
> > "Michael Solomon (MS-MVP)" wrote:
> >> >> I'd start by checking the hard drive manufacturer's website for their
> >> diagnostic tools, making not of how to create their tools disk and the
> >> instructions for use, download the tools and run their diagnostic.
> >> Better
> >> to rule out a failing hard drive before anything else based on the
> >> information you've already posted.
> >>
> >> --
> >> In memory of our dear friend, MVP Alex Nichol.
> >>
> >> Michael Solomon MS-MVP
> >> Windows Shell/User
> >> https://mvp.support.microsoft.com/communities/mvp.aspx
> >> Backup is a PC User's Best Friend
> >> DTS-L.Org: http://www.dts-l.org/
> >>
> >>
> >> "ljmace1953" <ljmace1953@discussions.microsoft.com> wrote in message
> >> news:0385D19F-F281-4DDB-ACF2-B55F175ED9E1@microsoft.com...
> >> >
> >> > UPDATEI have users compaining that they are unable to save info on
> >> > thier
> >> > hd.
> >> > When
> >> > we look it shows 200k avail. We delete files but no changes in hd
> >> > space.
> >> > We
> >> > can't run anyking of spyware or anitvirus. We do have both already but
> >> > the
> >> > antivirus didn't prevent whatever is happening from occurring. Any
> >> > help
> >> > is
> >> > greatly appreciated.
> >> > thanks
> >> > Mace
> >> > UPDATE: After the PC was rebuilt using a recovery partition, Symantec
> >> > Antivirus was loaded. As soon as antivirus definitions were
> >> > downloaded,
> >> > the
> >> > same thing happened. 0 hard drive space available, and an error
> >> > message
> >> > regarding a corrupt user profile:
> >> > UPdate: this occurs after a reboot we 1st thought it was a symantec
> >> > problem
> >> > we show 0k bytes
> >> > We could really us help
> >> > thanks
> >> > Mace
> >>
> >>
> >>
>
>
| ljmace1953 |
> UPDATE:
> WE tried this but to no avail. WE think it's a virus. The reason I say
> this
> is when we tried to run the micro trend online it asked what lang, we gave
> it
> US, it then went back to the choose a lang option. We ran fixmbr thinking
> it
> was a prob in the mast boot rec. When we finished it showed 10mb. The prob
> is
> we have 40mb harddrives. We tried to run the ms malware it told us we
> needed
> 1.2 mg on the temp dir which we have but failed to run.
> thanks
> Mace
>
> "Michael Solomon (MS-MVP)" wrote:
>>> Start by checking to see if Hibernation is enabled and check to see the
>> size
>> of the hiberfil.sys file. It's located in the root of the C drive. You
>> will need to set view options to see all files in Explorer. Open
>> Explorer,
>> go to Tools, select Folder Options, go to the View tab, remove the checks
>> from the hidden files options and place them next to the show options.
>>
>> If the file is quite large, that might be one source of the issue. If
>> you
>> don't need the Hibernation feature, turn it off. Open Control Panel,
>> open
>> Display, go to the Hibernate tab and remove the check from Enable
>> Hibernation and click OK.
>>
>> Next possibility is System Restore, these files are kept in the System
>> Volume Information folder and is usually inaccessible. I don't recommend
>> running with it off but you can clear all but the most recent restore
>> point
>> or clear them all and start over. To clear all but the most recent, in
>> Explorer, right click the drive, select Properties, click Disk Cleanup,
>> click More Options, click Clean-up under System Restore and you will be
>> offered the option to clear all but the most recent restore point. You
>> can
>> clear them all but turning off System Restore and turning it back on. In
>> Control Panel, go to System and go to the System Restore tab. If this
>> makes
>> a substantial difference, you might want to lower the amount of space
>> allocated for System Restore.
>>
>> Next, a virus is always possible and if you cannot run the antivirus
>> application on the system to scan for viruses, try an online scanner:
>> http://housecall.trendmicro.com/
>>
>> Many other antivirus application sites have online scanners as well.
>>
>> You might also want to look for any malware on the system. If you have
>> the
>> space to do so, download, install and run Ad Aware, www.lavasoftusa.com.
>>
>> --
>> In memory of our dear friend, MVP Alex Nichol.
>>
>> Michael Solomon MS-MVP
>> Windows Shell/User
>> https://mvp.support.microsoft.com/communities/mvp.aspx
>> Backup is a PC User's Best Friend
>> DTS-L.Org: http://www.dts-l.org/
>>
>>
>> "ljmace1953" <ljmace1953@discussions.microsoft.com> wrote in message
>> news:8FD2D45F-C1F5-4EE3-87A5-559E4B880E43@microsoft.com...>> > UPDATE:>>
>> > We went to the windows disk defragmeter and it shows 300000% that isn't
>> > a
>> > typo free space. We go the an xp box not rebooted and it shows
>> > normal(ie
>> > 78%)
>> > thanks
>> > Mace
>> >
>> > "Michael Solomon (MS-MVP)" wrote:
>> >
>> >> I'd start by checking the hard drive manufacturer's website for their
>> >> diagnostic tools, making not of how to create their tools disk and the
>> >> instructions for use, download the tools and run their diagnostic.
>> >> Better
>> >> to rule out a failing hard drive before anything else based on the
>> >> information you've already posted.
>> >>
>> >> --
>> >> In memory of our dear friend, MVP Alex Nichol.
>> >>
>> >> Michael Solomon MS-MVP
>> >> Windows Shell/User
>> >> https://mvp.support.microsoft.com/communities/mvp.aspx
>> >> Backup is a PC User's Best Friend
>> >> DTS-L.Org: http://www.dts-l.org/
>> >>
>> >>
>> >> "ljmace1953" <ljmace1953@discussions.microsoft.com> wrote in message
>> >> news:0385D19F-F281-4DDB-ACF2-B55F175ED9E1@microsoft.com...
>> >> >
>> >> > UPDATEI have users compaining that they are unable to save info on
>> >> > thier
>> >> > hd.
>> >> > When
>> >> > we look it shows 200k avail. We delete files but no changes in hd
>> >> > space.
>> >> > We
>> >> > can't run anyking of spyware or anitvirus. We do have both already
>> >> > but
>> >> > the
>> >> > antivirus didn't prevent whatever is happening from occurring. Any
>> >> > help
>> >> > is
>> >> > greatly appreciated.
>> >> > thanks
>> >> > Mace
>> >> > UPDATE: After the PC was rebuilt using a recovery partition,
>> >> > Symantec
>> >> > Antivirus was loaded. As soon as antivirus definitions were
>> >> > downloaded,
>> >> > the
>> >> > same thing happened. 0 hard drive space available, and an error
>> >> > message
>> >> > regarding a corrupt user profile:
>> >> > UPdate: this occurs after a reboot we 1st thought it was a symantec
>> >> > problem
>> >> > we show 0k bytes
>> >> > We could really us help
>> >> > thanks
>> >> > Mace
>> >>
>> >>
>> >>
>>
>>
| Michael Solomon \(MS-MVP\) |
> Have you looked in Explorer to see if there are any files are large numbers
> of similar files that might be taking up all this space.
>
> A virus would be more likely to destroy, delete or otherwise erase all the
> files on your hard drive. That doesn't mean a virus isn't at the root of
> this, it might very well be but you need to do some detective work as well.
> At the very least, most AV programs have emergency boot disk options that
> allow you to run them outside of Windows and as such might be able to give
> some clues.
>
> Are you able to get to Event Viewer as it might give some clues. If
> possible, open Control Panel, open Administrative Tools, open Event Viewer
> and go through the various sections looking for corresponding errors, in
> this case, they would likely be the same on all systems. Then double click
> any such error, the information contained within might give a clue as to the
> source of the issue.
>
> --
> In memory of our dear friend, MVP Alex Nichol.
>
> Michael Solomon MS-MVP
> Windows Shell/User
> https://mvp.support.microsoft.com/communities/mvp.aspx
> Backup is a PC User's Best Friend
> DTS-L.Org: http://www.dts-l.org/
>
>
> "ljmace1953" <ljmace1953@discussions.microsoft.com> wrote in message
> news:F06F351D-D348-48B6-AEBB-88CC027476C4@microsoft.com...> > UPDATE:>
> > WE tried this but to no avail. WE think it's a virus. The reason I say
> > this
> > is when we tried to run the micro trend online it asked what lang, we gave
> > it
> > US, it then went back to the choose a lang option. We ran fixmbr thinking
> > it
> > was a prob in the mast boot rec. When we finished it showed 10mb. The prob
> > is
> > we have 40mb harddrives. We tried to run the ms malware it told us we
> > needed
> > 1.2 mg on the temp dir which we have but failed to run.
> > thanks
> > Mace
> >
> > "Michael Solomon (MS-MVP)" wrote:
> >> >> Start by checking to see if Hibernation is enabled and check to see the
> >> size
> >> of the hiberfil.sys file. It's located in the root of the C drive. You
> >> will need to set view options to see all files in Explorer. Open
> >> Explorer,
> >> go to Tools, select Folder Options, go to the View tab, remove the checks
> >> from the hidden files options and place them next to the show options.
> >>
> >> If the file is quite large, that might be one source of the issue. If
> >> you
> >> don't need the Hibernation feature, turn it off. Open Control Panel,
> >> open
> >> Display, go to the Hibernate tab and remove the check from Enable
> >> Hibernation and click OK.
> >>
> >> Next possibility is System Restore, these files are kept in the System
> >> Volume Information folder and is usually inaccessible. I don't recommend
> >> running with it off but you can clear all but the most recent restore
> >> point
> >> or clear them all and start over. To clear all but the most recent, in
> >> Explorer, right click the drive, select Properties, click Disk Cleanup,
> >> click More Options, click Clean-up under System Restore and you will be
> >> offered the option to clear all but the most recent restore point. You
> >> can
> >> clear them all but turning off System Restore and turning it back on. In
> >> Control Panel, go to System and go to the System Restore tab. If this
> >> makes
> >> a substantial difference, you might want to lower the amount of space
> >> allocated for System Restore.
> >>
> >> Next, a virus is always possible and if you cannot run the antivirus
> >> application on the system to scan for viruses, try an online scanner:
> >> http://housecall.trendmicro.com/
> >>
> >> Many other antivirus application sites have online scanners as well.
> >>
> >> You might also want to look for any malware on the system. If you have
> >> the
> >> space to do so, download, install and run Ad Aware, www.lavasoftusa.com.
> >>
> >> --
> >> In memory of our dear friend, MVP Alex Nichol.
> >>
> >> Michael Solomon MS-MVP
> >> Windows Shell/User
> >> https://mvp.support.microsoft.com/communities/mvp.aspx
> >> Backup is a PC User's Best Friend
> >> DTS-L.Org: http://www.dts-l.org/
> >>
> >>
> >> "ljmace1953" <ljmace1953@discussions.microsoft.com> wrote in message
> >> news:8FD2D45F-C1F5-4EE3-87A5-559E4B880E43@microsoft.com...
> >> > UPDATE:
> >> > We went to the windows disk defragmeter and it shows 300000% that isn't
> >> > a
> >> > typo free space. We go the an xp box not rebooted and it shows
> >> > normal(ie
> >> > 78%)
> >> > thanks
> >> > Mace
> >> >
> >> > "Michael Solomon (MS-MVP)" wrote:
> >> >
> >> >> I'd start by checking the hard drive manufacturer's website for their
> >> >> diagnostic tools, making not of how to create their tools disk and the
> >> >> instructions for use, download the tools and run their diagnostic.
> >> >> Better
> >> >> to rule out a failing hard drive before anything else based on the
> >> >> information you've already posted.
> >> >>
> >> >> --
> >> >> In memory of our dear friend, MVP Alex Nichol.
> >> >>
> >> >> Michael Solomon MS-MVP
> >> >> Windows Shell/User
> >> >> https://mvp.support.microsoft.com/communities/mvp.aspx
> >> >> Backup is a PC User's Best Friend
> >> >> DTS-L.Org: http://www.dts-l.org/
> >> >>
> >> >>
> >> >> "ljmace1953" <ljmace1953@discussions.microsoft.com> wrote in message
> >> >> news:0385D19F-F281-4DDB-ACF2-B55F175ED9E1@microsoft.com...
> >> >> >
> >> >> > UPDATEI have users compaining that they are unable to save info on
> >> >> > thier
> >> >> > hd.
> >> >> > When
> >> >> > we look it shows 200k avail. We delete files but no changes in hd
> >> >> > space.
> >> >> > We
> >> >> > can't run anyking of spyware or anitvirus. We do have both already
> >> >> > but
> >> >> > the
> >> >> > antivirus didn't prevent whatever is happening from occurring. Any
> >> >> > help
> >> >> > is
> >> >> > greatly appreciated.
> >> >> > thanks
> >> >> > Mace
> >> >> > UPDATE: After the PC was rebuilt using a recovery partition,
> >> >> > Symantec
> >> >> > Antivirus was loaded. As soon as antivirus definitions were
> >> >> > downloaded,
> >> >> > the
> >> >> > same thing happened. 0 hard drive space available, and an error
> >> >> > message
> >> >> > regarding a corrupt user profile:
> >> >> > UPdate: this occurs after a reboot we 1st thought it was a symantec
> >> >> > problem
> >> >> > we show 0k bytes
> >> >> > We could really us help
> >> >> > thanks
> >> >> > Mace
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
| ljmace1953 |
>
> UPDATEI have users compaining that they are unable to save info on thier hd.
> When
> we look it shows 200k avail. We delete files but no changes in hd space. We
> can't run anyking of spyware or anitvirus. We do have both already but the
> antivirus didn't prevent whatever is happening from occurring. Any help is
> greatly appreciated.
> thanks
> Mace
> UPDATE: After the PC was rebuilt using a recovery partition, Symantec
> Antivirus was loaded. As soon as antivirus definitions were downloaded, the
> same thing happened. 0 hard drive space available, and an error message
> regarding a corrupt user profile:
> UPdate: this occurs after a reboot we 1st thought it was a symantec problem
> we show 0k bytes
> We could really us help
> thanks
> Mace
| ljmace1953 |
25B6BD6-D806-44EC-A68F-D399FC28C7C6@microsoft.com...> we found the problem. the network admin had set disk quotas to 10mg. when
> the
> policy was pushed down the xp machines only saw 10mg but the 2k machines
> saw
> the harddrives differently.
> thanks
> ljmace1953
>
> "ljmace1953" wrote:
>>>
>> UPDATEI have users compaining that they are unable to save info on thier
>> hd.
>> When
>> we look it shows 200k avail. We delete files but no changes in hd space.
>> We
>> can't run anyking of spyware or anitvirus. We do have both already but
>> the
>> antivirus didn't prevent whatever is happening from occurring. Any help
>> is
>> greatly appreciated.
>> thanks
>> Mace
>> UPDATE: After the PC was rebuilt using a recovery partition, Symantec
>> Antivirus was loaded. As soon as antivirus definitions were downloaded,
>> the
>> same thing happened. 0 hard drive space available, and an error message
>> regarding a corrupt user profile:
>> UPdate: this occurs after a reboot we 1st thought it was a symantec
>> problem
>> we show 0k bytes
>> We could really us help
>> thanks
>> Mace
| Michael Solomon \(MS-MVP\) |
|
|
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