ITE 8211F IDE controller - Vista driver does not allow CD/DVD burning

Thanks for your help Freddy.

Device Manager shows all drives functioning properly with no conflicts or
driver issues. The ABIT BIOS is the latest official release (1.2). Vista
is updated fully -- no new drivers.

Frustrating since the other OS (XP) in this dual-boot config works
perfectly. It looks to be an issue with Vista and the ITE controller.

"freddy" <fkirschen@tidalwave.net> wrote in message
news:0FF750B5-A10F-43F6-B89E-24B610B0A7EE@microsoft.com...

> Ron,
>
> I can only suggest some steps to take to help ensure that something apart
> from the controller driver isn't the problem:
>
> In Device Manager, check under Properties for this controller to see
> whether
> its functioning properly, or whether some other message appears that could
> indicate an issue.
>
> Check the BIOS settings for the controller to confirm they are proper.
>
> Update Vista by downloading and installing all available updates at the
> Microsoft update website.
>
> As a final step, consider updating the BIOS to the latest version
> available
> at the manufacturers website.
>
> These steps are necessary to help pinpoint the issue, since there are
> other
> possible causes for the problem. It is to early to assume a driver issue
> because we've no confirmation of that possibility at this time. Others
> may
> have additional ideas.
> --
> freddy
>
>
> "Ron" wrote:
>

>> Abit IB9 motherboard with an ITE 8211F IDE controller onboard. Vista
>> loads
>> the native Vista driver fine and the drives show up as DVDRW drives in
>> Windows Explorer. But under PROPERTIES, there is no RECORDING tab.
>> Therefore I cannot use the native Vista burning function. This is on a
>> clean install of Vista Business.
>>
>> XP on this machine works fine (ITE controller is functioning). Tried 3
>> different burners and they all exhibit this behavior. These burners work
>> fine on another Vista machine with a native IDE controller. So the ITE
>> driver in Vista looks to be the issue. www.iteusa.com has no Vista
>> driver.
>> Writing to Abit has elicited no response.
>>
>> The ITE 8211F/8212F controller is common to many 945/965 chipset boards.
>> Has anyone found a fix for Vista and this IDE controller?
>>
>>
>>

--
Posted via a free Usenet account from http://www.teranews.com

R,

I'm mostly interested in what Device Manager shows about the controller,
though it's good that it shows the drives are functioning properly. Nothing
wrong with that.

Take another look in Device Manager and view the Properties for this
controller we're discussing, because you're expressing some doubt about it.
Look under the driver tab. Is there a way you can determine whether the most
recent driver for that device is being used? Try clicking on the Update
Driver option to see what happens. Follow on-screen prompts.
--
freddy


"R" wrote:

> Thanks for your help Freddy.
>
> Device Manager shows all drives functioning properly with no conflicts or
> driver issues. The ABIT BIOS is the latest official release (1.2). Vista
> is updated fully -- no new drivers.
>
> Frustrating since the other OS (XP) in this dual-boot config works
> perfectly. It looks to be an issue with Vista and the ITE controller.
>
> "freddy" <fkirschen@tidalwave.net> wrote in message
> news:0FF750B5-A10F-43F6-B89E-24B610B0A7EE@microsoft.com...

> > Ron,
> >
> > I can only suggest some steps to take to help ensure that something apart
> > from the controller driver isn't the problem:
> >
> > In Device Manager, check under Properties for this controller to see
> > whether
> > its functioning properly, or whether some other message appears that could
> > indicate an issue.
> >
> > Check the BIOS settings for the controller to confirm they are proper.
> >
> > Update Vista by downloading and installing all available updates at the
> > Microsoft update website.
> >
> > As a final step, consider updating the BIOS to the latest version
> > available
> > at the manufacturers website.
> >
> > These steps are necessary to help pinpoint the issue, since there are
> > other
> > possible causes for the problem. It is to early to assume a driver issue
> > because we've no confirmation of that possibility at this time. Others
> > may
> > have additional ideas.
> > --
> > freddy
> >
> >
> > "Ron" wrote:
> >

> >> Abit IB9 motherboard with an ITE 8211F IDE controller onboard. Vista
> >> loads
> >> the native Vista driver fine and the drives show up as DVDRW drives in
> >> Windows Explorer. But under PROPERTIES, there is no RECORDING tab.
> >> Therefore I cannot use the native Vista burning function. This is on a
> >> clean install of Vista Business.
> >>
> >> XP on this machine works fine (ITE controller is functioning). Tried 3
> >> different burners and they all exhibit this behavior. These burners work
> >> fine on another Vista machine with a native IDE controller. So the ITE
> >> driver in Vista looks to be the issue. www.iteusa.com has no Vista
> >> driver.
> >> Writing to Abit has elicited no response.
> >>
> >> The ITE 8211F/8212F controller is common to many 945/965 chipset boards.
> >> Has anyone found a fix for Vista and this IDE controller?
> >>
> >>
> >>

>
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
>
>

It is using the native Vista ITE driver. Tried updating via Windows Update
and there is no newer driver.

Loaded Nero 7 Ultra and it sees all the drives properly! But Vista still
cannot use them as burners with the native Vista burning utility.

"freddy" <fkirschen@tidalwave.net> wrote in message
news:A7EDD52A-9F08-4F6F-9170-DD2F7F9D019B@microsoft.com...

> R,
>
> I'm mostly interested in what Device Manager shows about the controller,
> though it's good that it shows the drives are functioning properly.
> Nothing
> wrong with that.
>
> Take another look in Device Manager and view the Properties for this
> controller we're discussing, because you're expressing some doubt about
> it.
> Look under the driver tab. Is there a way you can determine whether the
> most
> recent driver for that device is being used? Try clicking on the Update
> Driver option to see what happens. Follow on-screen prompts.
> --
> freddy
>
>
> "R" wrote:
>

>> Thanks for your help Freddy.
>>
>> Device Manager shows all drives functioning properly with no conflicts or
>> driver issues. The ABIT BIOS is the latest official release (1.2).
>> Vista
>> is updated fully -- no new drivers.
>>
>> Frustrating since the other OS (XP) in this dual-boot config works
>> perfectly. It looks to be an issue with Vista and the ITE controller.
>>
>> "freddy" <fkirschen@tidalwave.net> wrote in message
>> news:0FF750B5-A10F-43F6-B89E-24B610B0A7EE@microsoft.com...

>> > Ron,
>> >
>> > I can only suggest some steps to take to help ensure that something
>> > apart
>> > from the controller driver isn't the problem:
>> >
>> > In Device Manager, check under Properties for this controller to see
>> > whether
>> > its functioning properly, or whether some other message appears that
>> > could
>> > indicate an issue.
>> >
>> > Check the BIOS settings for the controller to confirm they are proper.
>> >
>> > Update Vista by downloading and installing all available updates at the
>> > Microsoft update website.
>> >
>> > As a final step, consider updating the BIOS to the latest version
>> > available
>> > at the manufacturers website.
>> >
>> > These steps are necessary to help pinpoint the issue, since there are
>> > other
>> > possible causes for the problem. It is to early to assume a driver
>> > issue
>> > because we've no confirmation of that possibility at this time. Others
>> > may
>> > have additional ideas.
>> > --
>> > freddy
>> >
>> >
>> > "Ron" wrote:
>> >
>> >> Abit IB9 motherboard with an ITE 8211F IDE controller onboard. Vista
>> >> loads
>> >> the native Vista driver fine and the drives show up as DVDRW drives in
>> >> Windows Explorer. But under PROPERTIES, there is no RECORDING tab.
>> >> Therefore I cannot use the native Vista burning function. This is on
>> >> a
>> >> clean install of Vista Business.
>> >>
>> >> XP on this machine works fine (ITE controller is functioning). Tried
>> >> 3
>> >> different burners and they all exhibit this behavior. These burners
>> >> work
>> >> fine on another Vista machine with a native IDE controller. So the
>> >> ITE
>> >> driver in Vista looks to be the issue. www.iteusa.com has no Vista
>> >> driver.
>> >> Writing to Abit has elicited no response.
>> >>
>> >> The ITE 8211F/8212F controller is common to many 945/965 chipset
>> >> boards.
>> >> Has anyone found a fix for Vista and this IDE controller?
>> >>
>> >>
>> >>

>>
>>
>>
>> --
>> Posted via a free Usenet account from http://www.teranews.com
>>
>>

--
Posted via a free Usenet account from http://www.teranews.com

R,

Well, I agree it's confusing. How does one show that the problem is the
controller when one can't find anything wrong with it? All associated
devices and drivers are functioning properly and no newer drivers are
available. So, what's wrong? I don't know.

Between us, there is only one more thing that I can think of doing. That
is, in Device Manager, remove the drives and the controller and reboot.
Maybe Windows will detect some corrective action when it boots that fixes the
issue. I just don't know, but it doesn't cost much to try that.

If that doesn't do anything, try troubleshooting by searching the Internet
using google. You may find that some one with the same problem posted the
answer. If you don't care to bother with that, try some other forum that
deals with technical issues. You can use google to find such forums.
Another approach is to reinstall Vista using the repair option. Sometimes
that fixes strange issues. Just some ideas. Your imagination likely is just
as good as mine.
--
freddy


"R" wrote:

> It is using the native Vista ITE driver. Tried updating via Windows Update
> and there is no newer driver.
>
> Loaded Nero 7 Ultra and it sees all the drives properly! But Vista still
> cannot use them as burners with the native Vista burning utility.
>
> "freddy" <fkirschen@tidalwave.net> wrote in message
> news:A7EDD52A-9F08-4F6F-9170-DD2F7F9D019B@microsoft.com...

> > R,
> >
> > I'm mostly interested in what Device Manager shows about the controller,
> > though it's good that it shows the drives are functioning properly.
> > Nothing
> > wrong with that.
> >
> > Take another look in Device Manager and view the Properties for this
> > controller we're discussing, because you're expressing some doubt about
> > it.
> > Look under the driver tab. Is there a way you can determine whether the
> > most
> > recent driver for that device is being used? Try clicking on the Update
> > Driver option to see what happens. Follow on-screen prompts.
> > --
> > freddy
> >
> >
> > "R" wrote:
> >

> >> Thanks for your help Freddy.
> >>
> >> Device Manager shows all drives functioning properly with no conflicts or
> >> driver issues. The ABIT BIOS is the latest official release (1.2).
> >> Vista
> >> is updated fully -- no new drivers.
> >>
> >> Frustrating since the other OS (XP) in this dual-boot config works
> >> perfectly. It looks to be an issue with Vista and the ITE controller.
> >>
> >> "freddy" <fkirschen@tidalwave.net> wrote in message
> >> news:0FF750B5-A10F-43F6-B89E-24B610B0A7EE@microsoft.com...
> >> > Ron,
> >> >
> >> > I can only suggest some steps to take to help ensure that something
> >> > apart
> >> > from the controller driver isn't the problem:
> >> >
> >> > In Device Manager, check under Properties for this controller to see
> >> > whether
> >> > its functioning properly, or whether some other message appears that
> >> > could
> >> > indicate an issue.
> >> >
> >> > Check the BIOS settings for the controller to confirm they are proper.
> >> >
> >> > Update Vista by downloading and installing all available updates at the
> >> > Microsoft update website.
> >> >
> >> > As a final step, consider updating the BIOS to the latest version
> >> > available
> >> > at the manufacturers website.
> >> >
> >> > These steps are necessary to help pinpoint the issue, since there are
> >> > other
> >> > possible causes for the problem. It is to early to assume a driver
> >> > issue
> >> > because we've no confirmation of that possibility at this time. Others
> >> > may
> >> > have additional ideas.
> >> > --
> >> > freddy
> >> >
> >> >
> >> > "Ron" wrote:
> >> >
> >> >> Abit IB9 motherboard with an ITE 8211F IDE controller onboard. Vista
> >> >> loads
> >> >> the native Vista driver fine and the drives show up as DVDRW drives in
> >> >> Windows Explorer. But under PROPERTIES, there is no RECORDING tab.
> >> >> Therefore I cannot use the native Vista burning function. This is on
> >> >> a
> >> >> clean install of Vista Business.
> >> >>
> >> >> XP on this machine works fine (ITE controller is functioning). Tried
> >> >> 3
> >> >> different burners and they all exhibit this behavior. These burners
> >> >> work
> >> >> fine on another Vista machine with a native IDE controller. So the
> >> >> ITE
> >> >> driver in Vista looks to be the issue. www.iteusa.com has no Vista
> >> >> driver.
> >> >> Writing to Abit has elicited no response.
> >> >>
> >> >> The ITE 8211F/8212F controller is common to many 945/965 chipset
> >> >> boards.
> >> >> Has anyone found a fix for Vista and this IDE controller?
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
> >> --
> >> Posted via a free Usenet account from http://www.teranews.com
> >>
> >>

>
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
>
>

R,

I decided to do a google search and I found this Microsoft publication that
appears to address the issue you have. Take a look, here:

http://support.microsoft.com/default...b/316529/en-us

Hope this does the job.
--
freddy


"R" wrote:

> It is using the native Vista ITE driver. Tried updating via Windows Update
> and there is no newer driver.
>
> Loaded Nero 7 Ultra and it sees all the drives properly! But Vista still
> cannot use them as burners with the native Vista burning utility.
>
> "freddy" <fkirschen@tidalwave.net> wrote in message
> news:A7EDD52A-9F08-4F6F-9170-DD2F7F9D019B@microsoft.com...

> > R,
> >
> > I'm mostly interested in what Device Manager shows about the controller,
> > though it's good that it shows the drives are functioning properly.
> > Nothing
> > wrong with that.
> >
> > Take another look in Device Manager and view the Properties for this
> > controller we're discussing, because you're expressing some doubt about
> > it.
> > Look under the driver tab. Is there a way you can determine whether the
> > most
> > recent driver for that device is being used? Try clicking on the Update
> > Driver option to see what happens. Follow on-screen prompts.
> > --
> > freddy
> >
> >
> > "R" wrote:
> >

> >> Thanks for your help Freddy.
> >>
> >> Device Manager shows all drives functioning properly with no conflicts or
> >> driver issues. The ABIT BIOS is the latest official release (1.2).
> >> Vista
> >> is updated fully -- no new drivers.
> >>
> >> Frustrating since the other OS (XP) in this dual-boot config works
> >> perfectly. It looks to be an issue with Vista and the ITE controller.
> >>
> >> "freddy" <fkirschen@tidalwave.net> wrote in message
> >> news:0FF750B5-A10F-43F6-B89E-24B610B0A7EE@microsoft.com...
> >> > Ron,
> >> >
> >> > I can only suggest some steps to take to help ensure that something
> >> > apart
> >> > from the controller driver isn't the problem:
> >> >
> >> > In Device Manager, check under Properties for this controller to see
> >> > whether
> >> > its functioning properly, or whether some other message appears that
> >> > could
> >> > indicate an issue.
> >> >
> >> > Check the BIOS settings for the controller to confirm they are proper.
> >> >
> >> > Update Vista by downloading and installing all available updates at the
> >> > Microsoft update website.
> >> >
> >> > As a final step, consider updating the BIOS to the latest version
> >> > available
> >> > at the manufacturers website.
> >> >
> >> > These steps are necessary to help pinpoint the issue, since there are
> >> > other
> >> > possible causes for the problem. It is to early to assume a driver
> >> > issue
> >> > because we've no confirmation of that possibility at this time. Others
> >> > may
> >> > have additional ideas.
> >> > --
> >> > freddy
> >> >
> >> >
> >> > "Ron" wrote:
> >> >
> >> >> Abit IB9 motherboard with an ITE 8211F IDE controller onboard. Vista
> >> >> loads
> >> >> the native Vista driver fine and the drives show up as DVDRW drives in
> >> >> Windows Explorer. But under PROPERTIES, there is no RECORDING tab.
> >> >> Therefore I cannot use the native Vista burning function. This is on
> >> >> a
> >> >> clean install of Vista Business.
> >> >>
> >> >> XP on this machine works fine (ITE controller is functioning). Tried
> >> >> 3
> >> >> different burners and they all exhibit this behavior. These burners
> >> >> work
> >> >> fine on another Vista machine with a native IDE controller. So the
> >> >> ITE
> >> >> driver in Vista looks to be the issue. www.iteusa.com has no Vista
> >> >> driver.
> >> >> Writing to Abit has elicited no response.
> >> >>
> >> >> The ITE 8211F/8212F controller is common to many 945/965 chipset
> >> >> boards.
> >> >> Has anyone found a fix for Vista and this IDE controller?
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
> >> --
> >> Posted via a free Usenet account from http://www.teranews.com
> >>
> >>

>
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
>
>

Got a reply from ITEUSA.com. Problem is with Vista and there is a MS KB and
hotfix from MS for this issue:

http://support.microsoft.com/kb/930194/en-us



"Ron" <rlee@hotmail.com> wrote in message
news:uJ9dnuvoHHA.4632@TK2MSFTNGP04.phx.gbl...

> Abit IB9 motherboard with an ITE 8211F IDE controller onboard. Vista
> loads the native Vista driver fine and the drives show up as DVDRW drives
> in Windows Explorer. But under PROPERTIES, there is no RECORDING tab.
> Therefore I cannot use the native Vista burning function. This is on a
> clean install of Vista Business.
>
> XP on this machine works fine (ITE controller is functioning). Tried 3
> different burners and they all exhibit this behavior. These burners work
> fine on another Vista machine with a native IDE controller. So the ITE
> driver in Vista looks to be the issue. www.iteusa.com has no Vista
> driver. Writing to Abit has elicited no response.
>
> The ITE 8211F/8212F controller is common to many 945/965 chipset boards.
> Has anyone found a fix for Vista and this IDE controller?
>

Hi Ron,

Great that you located an explanation. That's the first I heard of it.
According to the explanation as to cause in the Microsoft KD, quote:

CAUSE
This problem occurs because the SCSIport driver does not populate the
correct number of bytes for an IOCTL_STORAGE_QUERY_PROPERTY Request Packet
(IRP) when the device does not return a correct serial number.

Unquote

From that, I have difficulty identifying the cause. Seems to be something
about the SCSIport driver reporting the wrong serial number, which caused
your drive to be misidentified. Over my head. I don't see how that has
anything to do with IDE controller, but as I say, it's over my head.

I don't see how that has anything to do with Vista ,either. It looks as if
the SCSIport driver reported the wrong serial number to Vista. Why that
happened, I don't know. Anyway, I hope this takes care of your problem.

I've been checking back to your post on a daily basis trying to see what
happened, and it's good to see you're getting there. Some of these
situations are indeed mysterious.
--
freddy


"Ron" wrote:

> Got a reply from ITEUSA.com. Problem is with Vista and there is a MS KB and
> hotfix from MS for this issue:
>
> http://support.microsoft.com/kb/930194/en-us
>
>
>
> "Ron" <rlee@hotmail.com> wrote in message
> news:uJ9dnuvoHHA.4632@TK2MSFTNGP04.phx.gbl...

> > Abit IB9 motherboard with an ITE 8211F IDE controller onboard. Vista
> > loads the native Vista driver fine and the drives show up as DVDRW drives
> > in Windows Explorer. But under PROPERTIES, there is no RECORDING tab.
> > Therefore I cannot use the native Vista burning function. This is on a
> > clean install of Vista Business.
> >
> > XP on this machine works fine (ITE controller is functioning). Tried 3
> > different burners and they all exhibit this behavior. These burners work
> > fine on another Vista machine with a native IDE controller. So the ITE
> > driver in Vista looks to be the issue. www.iteusa.com has no Vista
> > driver. Writing to Abit has elicited no response.
> >
> > The ITE 8211F/8212F controller is common to many 945/965 chipset boards.
> > Has anyone found a fix for Vista and this IDE controller?
> >

>

I noticed the problem seems to be with SCSI controllers from my internet research so I tried whatever I could short of flashing BIOS (installing uninstalling drivers, software, etc , using MS Knowledge base registry hacks, everything). Eventually I noticed I have a few virtual drives on my system from where I used to copy my games to the HD and run them as virtual disks to keep from having to keep switching disks. The software I used was Farstone's Gamedrive (which I think is called VirtualDrive now). This software emulates a cd by emulating a SCSI drive. I simply went to Explorer, found one of the offending drives, right clicked it, selected properties and navigated to drivers and uninstalled the drivers and checked the box in Vista to 'delete driver files'. Everything works perfect now. I guess I see why people hate Vista now. This was like solving a problem in a linux distro. Having to find the solution that fits your situation, and then solving it on your own by chance. Windows users aren't used to having to do that, which is why there are so many tech support jobs available. That said, I've found dozens of solutions to this problem and it seems to vary with hardware, so mine may not work for you, but be secure in the fact that your solution will involve a SCSI drive controller driver.