Just a thought...

> Considering the amount of posted threads regarding drivers, install
> problems,
> etc..., can you imagine the phone calls going to MS support lines from
> people
> who have corrupted their systems and can't access the interweb or AOL?
>
> "My printer won't work." "Is your printer plugged in?" "I can't really
> tell if my printer is plugged in. It's too dark." "Why is it too dark?"
> "The power's out."
>
> I imagine it's the same people who enjoy the food at state fairs and
> arenas.
>
> I get a grin just thinking about it!
>
> I propose as a suggestion to MS:
>
> Initiate some sort of user experience/proficiency test before you do this
> again.
>
> So yeah, anyways, good luck with the whole phone support callcenter thing.

> Mark, I don't think so. PSS does not accept Vista calls.

> MOOD SPOILER!!!
>
> And I was having a fun day so far...
>
>
> "Colin Barnhorst" wrote:
>

>> Mark, I don't think so. PSS does not accept Vista calls.

> bug reports and suggestions to date. That's fun.

> Holy Shittake mushrooms!
>
> In all honesty, though, what's the percentage of suggestions and bug
> reports
> that are duplicates or related-code based? I would (total uninformed
> guess)
> think it's over 20%.
>
> Also, If you remove all the ones from that pesky little gnome, Pirrilo,
> the
> actual total is reduced significantly!
>
>
> "Colin Barnhorst" wrote:
>
> btw, the TechBeta testers have filed nearly 100,000

>> bug reports and suggestions to date. That's fun.

>Considering the amount of posted threads regarding drivers, install problems,
>etc..., can you imagine the phone calls going to MS support lines from people
>who have corrupted their systems and can't access the interweb or AOL?
>
>"My printer won't work." "Is your printer plugged in?" "I can't really
>tell if my printer is plugged in. It's too dark." "Why is it too dark?"
>"The power's out."
>
>I imagine it's the same people who enjoy the food at state fairs and arenas.
>
>I get a grin just thinking about it!
>
>I propose as a suggestion to MS:
>
>Initiate some sort of user experience/proficiency test before you do this
>again.
>
>So yeah, anyways, good luck with the whole phone support callcenter thing.

> On Fri, 16 Jun 2006 07:23:02 -0700, Mark D. VandenBerg
> <MarkDVandenBerg@discussions.microsoft.com> wrote:
>

> >Considering the amount of posted threads regarding drivers, install problems,
> >etc..., can you imagine the phone calls going to MS support lines from people
> >who have corrupted their systems and can't access the interweb or AOL?
> >
> >"My printer won't work." "Is your printer plugged in?" "I can't really
> >tell if my printer is plugged in. It's too dark." "Why is it too dark?"
> >"The power's out."
> >
> >I imagine it's the same people who enjoy the food at state fairs and arenas.
> >
> >I get a grin just thinking about it!
> >
> >I propose as a suggestion to MS:
> >
> >Initiate some sort of user experience/proficiency test before you do this
> >again.
> >
> >So yeah, anyways, good luck with the whole phone support callcenter thing.

>
> Thats not a bad idea, a multi choice questionaire / comprehension test
> type of thing generating random questions based on the online Vista
> Beta documentation to at least make sure people read it properly to
> find the answers.
>
> I would also say enforced reading of your tips post.
>
> OTOH this is the most amusing NG I have read in years I have been
> reduced to tears several times.
>
> Jonah
>

> It's better than anything I have on Tivo, that's for sure!
>
>
> "jonah" wrote:
>

>> On Fri, 16 Jun 2006 07:23:02 -0700, Mark D. VandenBerg
>> <MarkDVandenBerg@discussions.microsoft.com> wrote:
>>

>> >Considering the amount of posted threads regarding drivers, install
>> >problems,
>> >etc..., can you imagine the phone calls going to MS support lines from
>> >people
>> >who have corrupted their systems and can't access the interweb or AOL?
>> >
>> >"My printer won't work." "Is your printer plugged in?" "I can't really
>> >tell if my printer is plugged in. It's too dark." "Why is it too
>> >dark?"
>> >"The power's out."
>> >
>> >I imagine it's the same people who enjoy the food at state fairs and
>> >arenas.
>> >
>> >I get a grin just thinking about it!
>> >
>> >I propose as a suggestion to MS:
>> >
>> >Initiate some sort of user experience/proficiency test before you do
>> >this
>> >again.
>> >
>> >So yeah, anyways, good luck with the whole phone support callcenter
>> >thing.

>>
>> Thats not a bad idea, a multi choice questionaire / comprehension test
>> type of thing generating random questions based on the online Vista
>> Beta documentation to at least make sure people read it properly to
>> find the answers.
>>
>> I would also say enforced reading of your tips post.
>>
>> OTOH this is the most amusing NG I have read in years I have been
>> reduced to tears several times.
>>
>> Jonah
>>