KB953838 won't install in Vista

Posted: 10-03-2008, 10:23 PM
I've seen the threads about KB953838 not installing under XP. I'm running
Vista Home Premium and this update will not install.

I recently reinstalled Vista on my new Gateway machine using the Gateway
discs and then updated Vista with everything I could (including SP1) before
loading any software (including antivirus). KB953838 was the only thing that
wouldn't install. It keeps popping up and trying to install, but it won't.
It gets to 11% and then bombs with the very descriptive message "Code
80073715 Window Update encountered an unknown error." I've even tried
downloading the update from Microsoft as a standalone package but either I
got the wrong hotfix, or it still doesn't work as it tells me the hotfix
doesn't apply to my system.

Someone please confirm that I need this update, or if not, tell me how to
get my machine to ignore it. I clear the checkbox on the update, but it just
sits there in the system tray, taunting me.

Any help would be greatly appreciated.

KB953838 won't install in Vista


Responses to "KB953838 won't install in Vista"

Paul Montgomery
Guest
Posts: n/a
 
Re: KB953838 won't install in Vista
Posted: 10-03-2008, 10:58 PM
On Fri, 3 Oct 2008 15:23:00 -0700, Russ
<Russ@discussions.microsoft.com> wrote:
>I've seen the threads about KB953838 not installing under XP. I'm running
>Vista Home Premium and this update will not install.
Because it's for IE6.

http://tinyurl.com/4r6s5j
SIW2
Guest
Posts: n/a
 
Re: KB953838 won't install in Vista
Posted: 10-04-2008, 12:51 AM

Russ;852179 Wrote:
> I've seen the threads about KB953838 not installing under XP. I'
> running
> Vista Home Premium and this update will not install.
>
> I recently reinstalled Vista on my new Gateway machine using th
> Gateway
> discs and then updated Vista with everything I could (including SP1
> before
> loading any software (including antivirus). KB953838 was the onl
> thing that
> wouldn't install. It keeps popping up and trying to install, but i
> won't.
> It gets to 11% and then bombs with the very descriptive message "Code
> 80073715 Window Update encountered an unknown error." I've eve
> tried
> downloading the update from Microsoft as a standalone package bu
> either I
> got the wrong hotfix, or it still doesn't work as it tells me th
> hotfix
> doesn't apply to my system.
>
> Someone please confirm that I need this update, or if not, tell me ho
> to
> get my machine to ignore it. I clear the checkbox on the update, bu
> it just
> sits there in the system tray, taunting me.
>
> Any help would be greatly appreciated.
Hi Russ,

Just looked thru my list of updates - don't think I have that one
unless I missed seeing it )

These tutorials may be of help

http://www.vistax64.com/tutorials/12...-updating.html

http://www.vistax64.com/tutorials/72...ws-update.html

It's also worth checking you have the latest version of WUAgent

'How to obtain the latest version of the Windows Update Agent to hel
manage updates on a computer' (http://support.microsoft.com/kb/949104)


Hope it helps

SIW

--
SIW2
Frank Saunders MS-MVP IE,OE/WM
Guest
Posts: n/a
 
Re: KB953838 won't install in Vista
Posted: 10-04-2008, 01:33 AM
"Paul Montgomery" <i.m.nonnymous@NOSPAMgmail.com> wrote in message
news:vr8de4lfqj5eu7i1325s8g73clnu9qvbr0@4ax.com...
> On Fri, 3 Oct 2008 15:23:00 -0700, Russ
> <Russ@discussions.microsoft.com> wrote:
>
>>I've seen the threads about KB953838 not installing under XP. I'm running
>>Vista Home Premium and this update will not install.
>
> Because it's for IE6.

Where did you get such an idea?
http://support.microsoft.com/default.aspx/kb/953838
It's for Vista and a whole bunch of other Windows versions. But that
doesn't help Russ.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

pooch
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Re: KB953838 won't install in Vista
Posted: 10-04-2008, 09:51 AM

SIW2;852235 Wrote:
> > Russ;852179 Wrote:
> > I've seen the threads about KB953838 not installing under XP. I'
> > runnin
> > Vista Home Premium and this update will not install
> >
> > I recently reinstalled Vista on my new Gateway machine using th
> > Gatewa
> > discs and then updated Vista with everything I could (including SP1
> > befor
> > loading any software (including antivirus). KB953838 was the onl
> > thing tha
> > wouldn't install. It keeps popping up and trying to install, but i
> > won't
> > It gets to 11% and then bombs with the very descriptive message "Cod
> > 80073715 Window Update encountered an unknown error." I've even trie
> > downloading the update from Microsoft as a standalone package bu
> > either
> > got the wrong hotfix, or it still doesn't work as it tells me th
> > hotfi
> > doesn't apply to my system
> >
> > Someone please confirm that I need this update, or if not, tell me ho
> > t
> > get my machine to ignore it. I clear the checkbox on the update, bu
> > it jus
> > sits there in the system tray, taunting me
> >
> > Any help would be greatly appreciated.> >
>
> Hi Russ
>
> I have just done a lot or research into this one and not come up wit
> any concrete answers
>
> The answers that I have found however are
>
> 1. Try downloading this update again and instaling it manually yo
> need to select the right update for your architecture
>
> 'Download details: Cumulative Security Update for Internet Explorer
> in Windows Vista (KB953838)
> (http://www.microsoft.com/downloads/d...displaylang=en
> _*For_32bit_version_of_vist
>
> *_'Download details: Cumulative Security Update for Internet Explore
> 7 in Windows Vista x64 Edition (KB953838)
> (http://www.microsoft.com/downloads/d...r_the_install*
>
> 2. If the above doesn't work and I am a bit sceptical about this one
> but it will do no harm to try it and it has apparently worked fo
> others, first empty the explorer cache and then uninstall the las
> update; Control Panel - Programs - Show installed updates
> Then try to install *KB953838*manually again if it installs don
> forget to auto update the uninstalled update, and re-enable antiviru
> and firewall
>
> lastly if this works (or not) it would be nice if you could let m
> kno
>
> Pooc
--
pooch
SIW2
Guest
Posts: n/a
 
Re: KB953838 won't install in Vista
Posted: 10-04-2008, 12:17 PM

pooch;852393 Wrote:
> > SIW2;852235 Wrote:
> > > > Russ;852179 Wrote:
> > > I've seen the threads about KB953838 not installing under XP. I'm
> > > running
> > > Vista Home Premium and this update will not install.
> > >
> > > I recently reinstalled Vista on my new Gateway machine using the
> > > Gateway
> > > discs and then updated Vista with everything I could (including SP1)
> > > before
> > > loading any software (including antivirus). KB953838 was the only
> > > thing that
> > > wouldn't install. It keeps popping up and trying to install, but it
> > > won't.
> > > It gets to 11% and then bombs with the very descriptive message "Code
> > > 80073715 Window Update encountered an unknown error." I've even
> > > tried
> > > downloading the update from Microsoft as a standalone package but
> > > either I
> > > got the wrong hotfix, or it still doesn't work as it tells me the
> > > hotfix
> > > doesn't apply to my system.
> > >
> > > Someone please confirm that I need this update, or if not, tell me how
> > > to
> > > get my machine to ignore it. I clear the checkbox on the update, but
> > > it just
> > > sits there in the system tray, taunting me.
> > >
> > > Any help would be greatly appreciated.> > > >
> >
> > Hi Russ
> >
> > I have just done a lot or research into this one and not come up
> > with any concrete answers,
> >
> > The answers that I have found however are;
> >
> > 1. Try downloading this update again and instaling it manually you
> > need to select the right update for your architecture.
> >
> > 'Download details: Cumulative Security Update for Internet Explorer
> > 7 in Windows Vista (KB953838)'
> > (http://www.microsoft.com/downloads/d...displaylang=en)
> > _*For_32bit_version_of_vista
> >
> > *_'Download details: Cumulative Security Update for Internet
> > Explorer 7 in Windows Vista x64 Edition (KB953838)'
> > (http://www.microsoft.com/downloads/d..._the_install*_
> >
> > 2. If the above doesn't work and I am a bit sceptical about this
> > one, but it will do no harm to try it and it has apparently worked
> > for others, first empty the explorer cache and then uninstall the
> > last update; Control Panel - Programs - Show installed updates.
> > Then try to install *KB953838*manually again if it installs dont
> > forget to auto update the uninstalled update, and re-enable
> > antivirus and firewall.
> >
> > lastly if this works (or not) it would be nice if you could let me
> > know
> >
> > Pooch> >
>
> Hi Pooch,
>
> Any idea why I haven't been offered this update?
>
> Thanks
>
> SW2

--
SIW2
barman58
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Posts: n/a
 
Re: KB953838 won't install in Vista
Posted: 10-04-2008, 01:04 PM

As an interesting sideline to this thread...

I did a search on the KB953838 and the first MS hit I found was this

'Download details: Cumulative Security Update for *Internet Explorer
SP1* (KB953838)

(http://www.microsoft.com/downloads/d...displaylang=en)

so could this be causing confusion as there is more than one Hotfi
applying to more than one application and o

--
barman5

Regards,
*Nigel*
the beginning of knowledge is the discovery of something we do no
understand.,- frank herbert
pooch
Guest
Posts: n/a
 
Re: KB953838 won't install in Vista
Posted: 10-04-2008, 01:42 PM

Hi Pooch

Any idea why I haven't been offered this update

Thanks

SW

Er! N
Funny though, as I got i

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pooch
pooch
Guest
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Re: KB953838 won't install in Vista
Posted: 10-04-2008, 01:44 PM

barman58;852460 Wrote:
> As an interesting sideline to this thread...
>
> I did a search on the KB953838 and the first MS hit I found was thi
>
> 'Download details: Cumulative Security Update for *Internet Explorer
> SP1* (KB953838
>
> (http://www.microsoft.com/downloads/d...displaylang=en
>
> so could this be causing confusion as there is more than one Hotfi
> applying to more than one application and o
Could be, I found info for IE 6,7 and 8 also for xp as well as vist

--
pooch
pooch
Guest
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Re: KB953838 won't install in Vista
Posted: 10-04-2008, 02:02 PM

Sorry for the delay I just had to switch to my desktop, hope you can
read this


+-------------------------------------------------------------------+
|Filename: 01.jpg |
|Download: http://www.vistax64.com/attachment.p...achmentid=7041 |
+-------------------------------------------------------------------+

--
pooch
 
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