KB958687 will not install

Posted: 01-15-2009, 04:01 AM
someone please help before i chuck my laptop out into the snowbank! i cannot
get this update to install - i've tried twice now. i have vista ultimate 32.
i keep getting error 80073712 - which doesn't really tell me what's happening.

i had issues trying to install the internet explorer update a while back.
finally i just resorted to using the beta version of ie 8. i don't know if
this is in any way related to the issue i'm now having - but thought i would
include it just in case it helps.


KB958687 will not install


Responses to "KB958687 will not install"

Peter Foldes
Guest
Posts: n/a
 
Re: KB958687 will not install
Posted: 01-15-2009, 04:18 AM

Description of the CheckSUR update for Windows Vista and for Windows Vista for
x64-based
systems
http://support.microsoft.com/kb/947821

80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.

Windows Update file corruption.

and/or

Reinstall the Windows Update Agent

A new version of the Windows Update Agent is available
http://support.microsoft.com/kb/946928


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"fargogirl" <fargogirl@discussions.microsoft.com> wrote in message
news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com...
> someone please help before i chuck my laptop out into the snowbank! i cannot
> get this update to install - i've tried twice now. i have vista ultimate 32.
> i keep getting error 80073712 - which doesn't really tell me what's happening.
>
> i had issues trying to install the internet explorer update a while back.
> finally i just resorted to using the beta version of ie 8. i don't know if
> this is in any way related to the issue i'm now having - but thought i would
> include it just in case it helps.
>
>
fargogirl
Guest
Posts: n/a
 
Re: KB958687 will not install
Posted: 01-15-2009, 04:39 AM
I reinstalled the Windows Update Agent and continue to get the same error.

"Peter Foldes" wrote:
>
> Description of the CheckSUR update for Windows Vista and for Windows Vista for
> x64-based
> systems
> http://support.microsoft.com/kb/947821
>
> 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
>
> Windows Update file corruption.
>
> and/or
>
> Reinstall the Windows Update Agent
>
> A new version of the Windows Update Agent is available
> http://support.microsoft.com/kb/946928
>
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message
> news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com...
> > someone please help before i chuck my laptop out into the snowbank! i cannot
> > get this update to install - i've tried twice now. i have vista ultimate 32.
> > i keep getting error 80073712 - which doesn't really tell me what's happening.
> >
> > i had issues trying to install the internet explorer update a while back.
> > finally i just resorted to using the beta version of ie 8. i don't know if
> > this is in any way related to the issue i'm now having - but thought i would
> > include it just in case it helps.
> >
> >
>
>
fargogirl
Guest
Posts: n/a
 
Re: KB958687 will not install
Posted: 01-15-2009, 05:39 AM
i ran the system file checker tool (sfc/scannow - see
http://support.microsoft.com/kb/929833). obviously files somewhere are
corrupt. i've got the text log and will go through it to see what files need
to be fixed. hopefully this fixes the issue.

"fargogirl" wrote:
> I reinstalled the Windows Update Agent and continue to get the same error.
>
> "Peter Foldes" wrote:
>
> >
> > Description of the CheckSUR update for Windows Vista and for Windows Vista for
> > x64-based
> > systems
> > http://support.microsoft.com/kb/947821
> >
> > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
> >
> > Windows Update file corruption.
> >
> > and/or
> >
> > Reinstall the Windows Update Agent
> >
> > A new version of the Windows Update Agent is available
> > http://support.microsoft.com/kb/946928
> >
> >
> > --
> > Peter
> >
> > Please Reply to Newsgroup for the benefit of others
> > Requests for assistance by email can not and will not be acknowledged.
> >
> > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message
> > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com...
> > > someone please help before i chuck my laptop out into the snowbank! i cannot
> > > get this update to install - i've tried twice now. i have vista ultimate 32.
> > > i keep getting error 80073712 - which doesn't really tell me what's happening.
> > >
> > > i had issues trying to install the internet explorer update a while back.
> > > finally i just resorted to using the beta version of ie 8. i don't know if
> > > this is in any way related to the issue i'm now having - but thought i would
> > > include it just in case it helps.
> > >
> > >
> >
> >
Rob Talley
Guest
Posts: n/a
 
Re: KB958687 will not install
Posted: 01-15-2009, 06:03 AM
On Wed, 14 Jan 2009 21:39:00 -0800, fargogirl
<fargogirl@discussions.microsoft.com> wrote:
>i ran the system file checker tool (sfc/scannow - see
>http://support.microsoft.com/kb/929833). obviously files somewhere are
>corrupt. i've got the text log and will go through it to see what files need
>to be fixed. hopefully this fixes the issue.
"sfc /scannow" is supposed to automatically fix what's needed.
>"fargogirl" wrote:
>
>> I reinstalled the Windows Update Agent and continue to get the same error.
>>
>> "Peter Foldes" wrote:
>>
>> >
>> > Description of the CheckSUR update for Windows Vista and for Windows Vista for
>> > x64-based
>> > systems
>> > http://support.microsoft.com/kb/947821
>> >
>> > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
>> >
>> > Windows Update file corruption.
>> >
>> > and/or
>> >
>> > Reinstall the Windows Update Agent
>> >
>> > A new version of the Windows Update Agent is available
>> > http://support.microsoft.com/kb/946928
>> >
>> >
>> > --
>> > Peter
>> >
>> > Please Reply to Newsgroup for the benefit of others
>> > Requests for assistance by email can not and will not be acknowledged.
>> >
>> > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message
>> > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com...
>> > > someone please help before i chuck my laptop out into the snowbank! i cannot
>> > > get this update to install - i've tried twice now. i have vista ultimate 32.
>> > > i keep getting error 80073712 - which doesn't really tell me what's happening.
>> > >
>> > > i had issues trying to install the internet explorer update a while back.
>> > > finally i just resorted to using the beta version of ie 8. i don't know if
>> > > this is in any way related to the issue i'm now having - but thought i would
>> > > include it just in case it helps.
>> > >
>> > >
>> >
>> >
Mick Murphy
Guest
Posts: n/a
 
Re: KB958687 will not install
Posted: 01-15-2009, 08:15 AM
http://support.microsoft.com/kb/957310

If all else fails, try method 3 here.
--
Mad Mike


"fargogirl" wrote:
> i ran the system file checker tool (sfc/scannow - see
> http://support.microsoft.com/kb/929833). obviously files somewhere are
> corrupt. i've got the text log and will go through it to see what files need
> to be fixed. hopefully this fixes the issue.
>
> "fargogirl" wrote:
>
> > I reinstalled the Windows Update Agent and continue to get the same error.
> >
> > "Peter Foldes" wrote:
> >
> > >
> > > Description of the CheckSUR update for Windows Vista and for Windows Vista for
> > > x64-based
> > > systems
> > > http://support.microsoft.com/kb/947821
> > >
> > > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
> > >
> > > Windows Update file corruption.
> > >
> > > and/or
> > >
> > > Reinstall the Windows Update Agent
> > >
> > > A new version of the Windows Update Agent is available
> > > http://support.microsoft.com/kb/946928
> > >
> > >
> > > --
> > > Peter
> > >
> > > Please Reply to Newsgroup for the benefit of others
> > > Requests for assistance by email can not and will not be acknowledged.
> > >
> > > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message
> > > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com...
> > > > someone please help before i chuck my laptop out into the snowbank! i cannot
> > > > get this update to install - i've tried twice now. i have vista ultimate 32.
> > > > i keep getting error 80073712 - which doesn't really tell me what's happening.
> > > >
> > > > i had issues trying to install the internet explorer update a while back.
> > > > finally i just resorted to using the beta version of ie 8. i don't know if
> > > > this is in any way related to the issue i'm now having - but thought i would
> > > > include it just in case it helps.
> > > >
> > > >
> > >
> > >
Mark H
Guest
Posts: n/a
 
Re: KB958687 will not install
Posted: 01-15-2009, 02:14 PM
Not always.
See link below on how to read the log file for files that "Could not be
repaired."
http://support.microsoft.com/kb/929833

"Rob Talley" <rjtalley@invalid.invalid> wrote in message
news:bcktm4548dmavs67h3hado6etscbnj3qsp@4ax.com...
> On Wed, 14 Jan 2009 21:39:00 -0800, fargogirl
> <fargogirl@discussions.microsoft.com> wrote:
>
> >i ran the system file checker tool (sfc/scannow - see
> >http://support.microsoft.com/kb/929833). obviously files somewhere are
> >corrupt. i've got the text log and will go through it to see what files
need
> >to be fixed. hopefully this fixes the issue.
>
> "sfc /scannow" is supposed to automatically fix what's needed.
>
> >"fargogirl" wrote:
> >
> >> I reinstalled the Windows Update Agent and continue to get the same
error.
> >>
> >> "Peter Foldes" wrote:
> >>
> >> >
> >> > Description of the CheckSUR update for Windows Vista and for Windows
Vista for
> >> > x64-based
> >> > systems
> >> > http://support.microsoft.com/kb/947821
> >> >
> >> > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
> >> >
> >> > Windows Update file corruption.
> >> >
> >> > and/or
> >> >
> >> > Reinstall the Windows Update Agent
> >> >
> >> > A new version of the Windows Update Agent is available
> >> > http://support.microsoft.com/kb/946928
> >> >
> >> >
> >> > --
> >> > Peter
> >> >
> >> > Please Reply to Newsgroup for the benefit of others
> >> > Requests for assistance by email can not and will not be
acknowledged.
> >> >
> >> > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message
> >> > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com...
> >> > > someone please help before i chuck my laptop out into the snowbank!
i cannot
> >> > > get this update to install - i've tried twice now. i have vista
ultimate 32.
> >> > > i keep getting error 80073712 - which doesn't really tell me what's
happening.
> >> > >
> >> > > i had issues trying to install the internet explorer update a while
back.
> >> > > finally i just resorted to using the beta version of ie 8. i don't
know if
> >> > > this is in any way related to the issue i'm now having - but
thought i would
> >> > > include it just in case it helps.
> >> > >
> >> > >
> >> >
> >> >

Rob Talley
Guest
Posts: n/a
 
Re: KB958687 will not install
Posted: 01-15-2009, 05:59 PM
On Thu, 15 Jan 2009 08:14:10 -0600, "Mark H"
<jmhonzell@nospam.comcast.net> wrote:
>Not always.
>See link below on how to read the log file for files that "Could not be
>repaired."
>http://support.microsoft.com/kb/929833
I know that. But the OP appeared to be thinking that "sfc /scannow"
ONLY produced a log and that fixes had to be made based on that log.

Maybe it was just me.... <shrugs shoulders>
>
>"Rob Talley" <rjtalley@invalid.invalid> wrote in message
>news:bcktm4548dmavs67h3hado6etscbnj3qsp@4ax.com.. .
>> On Wed, 14 Jan 2009 21:39:00 -0800, fargogirl
>> <fargogirl@discussions.microsoft.com> wrote:
>>
>> >i ran the system file checker tool (sfc/scannow - see
>> >http://support.microsoft.com/kb/929833). obviously files somewhere are
>> >corrupt. i've got the text log and will go through it to see what files
>need
>> >to be fixed. hopefully this fixes the issue.
>>
>> "sfc /scannow" is supposed to automatically fix what's needed.
>>
>> >"fargogirl" wrote:
>> >
>> >> I reinstalled the Windows Update Agent and continue to get the same
>error.
>> >>
>> >> "Peter Foldes" wrote:
>> >>
>> >> >
>> >> > Description of the CheckSUR update for Windows Vista and for Windows
>Vista for
>> >> > x64-based
>> >> > systems
>> >> > http://support.microsoft.com/kb/947821
>> >> >
>> >> > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
>> >> >
>> >> > Windows Update file corruption.
>> >> >
>> >> > and/or
>> >> >
>> >> > Reinstall the Windows Update Agent
>> >> >
>> >> > A new version of the Windows Update Agent is available
>> >> > http://support.microsoft.com/kb/946928
>> >> >
>> >> >
>> >> > --
>> >> > Peter
>> >> >
>> >> > Please Reply to Newsgroup for the benefit of others
>> >> > Requests for assistance by email can not and will not be
>acknowledged.
>> >> >
>> >> > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message
>> >> > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com...
>> >> > > someone please help before i chuck my laptop out into the snowbank!
>i cannot
>> >> > > get this update to install - i've tried twice now. i have vista
>ultimate 32.
>> >> > > i keep getting error 80073712 - which doesn't really tell me what's
>happening.
>> >> > >
>> >> > > i had issues trying to install the internet explorer update a while
>back.
>> >> > > finally i just resorted to using the beta version of ie 8. i don't
>know if
>> >> > > this is in any way related to the issue i'm now having - but
>thought i would
>> >> > > include it just in case it helps.
>> >> > >
>> >> > >
>> >> >
>> >> >
>
fargogirl
Guest
Posts: n/a
 
Re: KB958687 will not install
Posted: 01-16-2009, 01:06 AM
i really hope i don't have to go that route. we'll see.

"Mick Murphy" wrote:
> http://support.microsoft.com/kb/957310
>
> If all else fails, try method 3 here.
> --
> Mad Mike
>
>
> "fargogirl" wrote:
>
> > i ran the system file checker tool (sfc/scannow - see
> > http://support.microsoft.com/kb/929833). obviously files somewhere are
> > corrupt. i've got the text log and will go through it to see what files need
> > to be fixed. hopefully this fixes the issue.
> >
> > "fargogirl" wrote:
> >
> > > I reinstalled the Windows Update Agent and continue to get the same error.
> > >
> > > "Peter Foldes" wrote:
> > >
> > > >
> > > > Description of the CheckSUR update for Windows Vista and for Windows Vista for
> > > > x64-based
> > > > systems
> > > > http://support.microsoft.com/kb/947821
> > > >
> > > > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
> > > >
> > > > Windows Update file corruption.
> > > >
> > > > and/or
> > > >
> > > > Reinstall the Windows Update Agent
> > > >
> > > > A new version of the Windows Update Agent is available
> > > > http://support.microsoft.com/kb/946928
> > > >
> > > >
> > > > --
> > > > Peter
> > > >
> > > > Please Reply to Newsgroup for the benefit of others
> > > > Requests for assistance by email can not and will not be acknowledged.
> > > >
> > > > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message
> > > > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com...
> > > > > someone please help before i chuck my laptop out into the snowbank! i cannot
> > > > > get this update to install - i've tried twice now. i have vista ultimate 32.
> > > > > i keep getting error 80073712 - which doesn't really tell me what's happening.
> > > > >
> > > > > i had issues trying to install the internet explorer update a while back.
> > > > > finally i just resorted to using the beta version of ie 8. i don't know if
> > > > > this is in any way related to the issue i'm now having - but thought i would
> > > > > include it just in case it helps.
> > > > >
> > > > >
> > > >
> > > >
fargogirl
Guest
Posts: n/a
 
Re: KB958687 will not install
Posted: 01-16-2009, 01:09 AM
i am aware that sfc/scannow does fix some of the issues itself. as for the
log...it pulled up quite a few files that it could not fix. probably about
10-20. i'm really hoping that corrupt files do not become an everyday issue
and if anyone has any ideas on how i can prevent this from happening
again...well, the help would be much appreciated.

"Rob Talley" wrote:
> On Thu, 15 Jan 2009 08:14:10 -0600, "Mark H"
> <jmhonzell@nospam.comcast.net> wrote:
>
> >Not always.
> >See link below on how to read the log file for files that "Could not be
> >repaired."
> >http://support.microsoft.com/kb/929833
>
> I know that. But the OP appeared to be thinking that "sfc /scannow"
> ONLY produced a log and that fixes had to be made based on that log.
>
> Maybe it was just me.... <shrugs shoulders>
>
> >
> >"Rob Talley" <rjtalley@invalid.invalid> wrote in message
> >news:bcktm4548dmavs67h3hado6etscbnj3qsp@4ax.com.. .
> >> On Wed, 14 Jan 2009 21:39:00 -0800, fargogirl
> >> <fargogirl@discussions.microsoft.com> wrote:
> >>
> >> >i ran the system file checker tool (sfc/scannow - see
> >> >http://support.microsoft.com/kb/929833). obviously files somewhere are
> >> >corrupt. i've got the text log and will go through it to see what files
> >need
> >> >to be fixed. hopefully this fixes the issue.
> >>
> >> "sfc /scannow" is supposed to automatically fix what's needed.
> >>
> >> >"fargogirl" wrote:
> >> >
> >> >> I reinstalled the Windows Update Agent and continue to get the same
> >error.
> >> >>
> >> >> "Peter Foldes" wrote:
> >> >>
> >> >> >
> >> >> > Description of the CheckSUR update for Windows Vista and for Windows
> >Vista for
> >> >> > x64-based
> >> >> > systems
> >> >> > http://support.microsoft.com/kb/947821
> >> >> >
> >> >> > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
> >> >> >
> >> >> > Windows Update file corruption.
> >> >> >
> >> >> > and/or
> >> >> >
> >> >> > Reinstall the Windows Update Agent
> >> >> >
> >> >> > A new version of the Windows Update Agent is available
> >> >> > http://support.microsoft.com/kb/946928
> >> >> >
> >> >> >
> >> >> > --
> >> >> > Peter
> >> >> >
> >> >> > Please Reply to Newsgroup for the benefit of others
> >> >> > Requests for assistance by email can not and will not be
> >acknowledged.
> >> >> >
> >> >> > "fargogirl" <fargogirl@discussions.microsoft.com> wrote in message
> >> >> > news:0C366DAC-E83C-4DE5-A707-ADA62DE2E62E@microsoft.com...
> >> >> > > someone please help before i chuck my laptop out into the snowbank!
> >i cannot
> >> >> > > get this update to install - i've tried twice now. i have vista
> >ultimate 32.
> >> >> > > i keep getting error 80073712 - which doesn't really tell me what's
> >happening.
> >> >> > >
> >> >> > > i had issues trying to install the internet explorer update a while
> >back.
> >> >> > > finally i just resorted to using the beta version of ie 8. i don't
> >know if
> >> >> > > this is in any way related to the issue i'm now having - but
> >thought i would
> >> >> > > include it just in case it helps.
> >> >> > >
> >> >> > >
> >> >> >
> >> >> >
> >
>
 
LinkBack Thread Tools Display Modes
 


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump


Similar Threads
Thread Thread Starter Forum Replies Last Post
Install on XP is looking for install.wim file after 'Install Now' and before custom o Guest Windows NT/2000/XP 0 01-12-2009 01:04 AM
when re-running installer to install omittedprogram (Entourage) does complete re-install, thenfails matthewcornell@officeformac.com Mac Office 0 04-05-2008 12:06 AM
Can't Install Vista Home premium upgrade - "can't install a file and quits vincen11@msu.edu Windows Vista Install & Setup 3 02-21-2007 02:10 AM
Promise FastTrak S150 TXplus Install Vista B2 install success!(do Zhu Xuan Windows Vista 0 06-27-2006 03:56 AM
Minolta QMS 2300 install - install again - install again ... Windows XP Device Drivers 1 07-03-2004 06:54 PM