KB960714 tries to repeatedly install

Posted: 01-24-2009, 08:08 PM
I can see that I'm not the only one with update problems.

I have similar issues with the above update although the update history does
show that it installed ok the first time it was downloaded. However it
doesn't appear on the list of installed updates and Vista attempt to
download and install it every time I boot up although it fails with a Code
800736b2 error.

I've tried restoring to a point before the first 'successful' download and
install with no success, does anyone have any other ideas?

Thanks

KB960714 tries to repeatedly install


Responses to "KB960714 tries to repeatedly install"

MowGreen [MVP]
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Posts: n/a
 
Re: KB960714 tries to repeatedly install
Posted: 01-24-2009, 09:49 PM
Yopu can receive *no-charge* support for issues installing or associated
with Security updates.
From: http://support.microsoft.com/kb/960714

" How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for support issues with security updates, visit the
Microsoft International Support Web site:
http://support.microsoft.com/common/....aspx?rdpath=4
North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by
visiting the following Microsoft Web site:
http://support.microsoft.com/oas/def...spx?&prid=7552 "

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



Endulini wrote:
> I can see that I'm not the only one with update problems.
>
> I have similar issues with the above update although the update history
> does show that it installed ok the first time it was downloaded. However
> it doesn't appear on the list of installed updates and Vista attempt to
> download and install it every time I boot up although it fails with a
> Code 800736b2 error.
>
> I've tried restoring to a point before the first 'successful' download
> and install with no success, does anyone have any other ideas?
>
> Thanks
 
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